Greet customers warmly and identify their needs to recommend appropriate products. Provide product knowledge for both footwear and garments, including materials, sizes, fits, styles, and latest trends. Assist customers with try-ons, fitting rooms, size exchanges, and styling suggestions. Maintain attractive visual merchandising and ensure the store is clean, organized, and well-stocked. Achieve individual and store sales targets through upselling and cross-selling. Operate POS systems to process transactions, exchanges, and refunds. Monitor stock levels and assist with inventory management and restocking. Stay updated on new arrivals, promotions, and seasonal collections. Handle customer queries, complaints, and feedback professionally and promptly. Work as part of a team to meet store goals and ensure high customer satisfaction.
Greet customers warmly and identify their needs to recommend appropriate products. Provide product knowledge for both footwear and garments, including materials, sizes, fits, styles, and latest trends. Assist customers with try-ons, fitting rooms, size exchanges, and styling suggestions. Maintain attractive visual merchandising and ensure the store is clean, organized, and well-stocked. Achieve individual and store sales targets through upselling and cross-selling. Operate POS systems to process transactions, exchanges, and refunds. Monitor stock levels and assist with inventory management and restocking. Stay updated on new arrivals, promotions, and seasonal collections. Handle customer queries, complaints, and feedback professionally and promptly. Work as part of a team to meet store goals and ensure high customer satisfaction.