Office Assistant

JOB DESCRIPTION – OFFICE ASSISTANT

Chit Fund Company | Moneymithra Chits Pvt. Ltd.

1. Job Details

Particulars

Details

Job Title : Office Assistant

Department: Administration & Operations

Industry: Chit Funds & Financial Services

Reports To: Branch Manager / HR Manager

Work Location: Nagarbhavi , Malleshwaram

Employment Type: Full-Time

2. Job Purpose

To support the smooth functioning of daily branch activities by handling office administration, document movement, customer assistance, record maintenance, banking-related errands, and coordination with the Operations and Accounts teams while ensuring confidentiality, accuracy, and timely completion of assigned tasks.

3. Roles and Responsibilities

A. Office Administration

• Maintain office cleanliness, discipline, and general upkeep.
• Ensure proper arrangement of office files, documents, stationery, and records.
• Handle photocopying, scanning, printing, filing, and dispatch of documents.
• Maintain inward and outward registers for letters, parcels, and official documents.
• Monitor stationery and office supply requirements and report shortages.
• Assist in opening and closing office activities as assigned.
• Travelling to Bank, Other branches
• Event handling, Material Handling (limited), any dispatches (Courier)

B. Chit Fund Operations Support

• Assist the Operations team in organizing chit group files, subscriber documents, agreements, and other records.
• Support the collection team, documentation pickup, sorting, and submission of subscriber forms and KYC documents.
• Arrange and transport documents between departments or branches as authorized.
• Help maintain physical records of chit groups, subscribers, instalments, and related transactions.
• Ensure documents are submitted to the concerned employee within the prescribed timelines.
• Assist in preparing files for audits, inspections, and internal verification.

C. Customer Support

• Welcome customers and direct them to the appropriate department or employee.
• Assist customers with basic enquiries and guide them regarding the relevant process.
• Help customers submit forms and supporting documents.
• Coordinate with the Operations and Accounts teams for customer-related requests.
• Maintain polite, professional, and courteous behaviour with customers.

D. Accounts and Banking Support

• Assist the Accounts team in organizing receipts, vouchers, bills, and payment-related documents.
• Submit authorized documents to banks or other offices as instructed.
• Support the collection and delivery of official documents, subject to company procedures.
• Maintain proper acknowledgement records for documents handed over or received.
• Never collect, receive, transfer, or disburse cash without proper authorization and documentation.

E. Interdepartmental Coordination

• Coordinate with the Branch Manager, Operations, Accounts, HR, and Business Development teams for routine office requirements.
• Deliver internal documents and communicate instructions to the concerned employees.
• Assist with branch meetings, document preparation, and administrative activities.
• Perform other reasonable duties assigned by the reporting manager.

3. Educational Qualification and Experience

• Minimum qualification: SSLC / PUC; a higher qualification is preferred.
• Freshers may apply; prior experience as an Office Assistant, or Administrative Assistant is an advantage.
• Basic reading, writing, and communication skills in Kannada, English are mandatory.
• Basic knowledge of office equipment, filing, and document handling.
• Ability to follow instructions and complete tasks within deadlines.

7. Required Skills and Competencies

• Reliability, honesty, and discipline.
• Good organizational and time-management skills.
• Polite communication and customer-handling ability.
• Attention to detail in document handling.
• Willingness to perform office errands and routine administrative work.
• Ability to maintain confidentiality.
• Teamwork and a helpful attitude.

8. Expected Outcomes

• Smooth and organized day-to-day branch operations.
• Timely movement and proper maintenance of company documents.
• Improved customer service and coordination between departments.
• Proper use of office resources and compliance with internal procedures.
• Secure handling of confidential customer and company information.

9. Vehicle : Must have 2 Wheeler and a valid driving license

Pay: ₹15,000.00 - ₹18,000.00 per month

Work Location: In person