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Service Operations Analyst Davies

3.0 - 7.0 years

0 Lacs

pune, maharashtra

On-site

As an IT Support person at Davies, you will play a crucial role in ensuring the efficiency of our IT systems that power solutions for consumers worldwide. Your responsibilities will include overseeing IT systems and assets, assisting with upgrades and fixes, and providing necessary training and support. You will be responsible for carrying out ticket resolution through the ITSM tool, adhering to Service Management Processes and Procedures. By taking ownership and ensuring the resolution of issues, you will help reduce repeat IT problems. Additionally, you will provide on-call support to colleagues, with 50% of your role dedicated to voice support. Collaboration with other business and IT tea...

Posted 4 months ago

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