Opportunity Details QRR-3991 Support Consultant (Hybrid Work Schedule) Pune, India or Bangalore, India Apply Now Share This Copy URL Support Consultant (L4) Location: Pune, India or Bangalore, India Model of Work: Hybrid About Quorum Software Quorum Software connects people and information across the energy value chain. Twenty years ago, we built the first software for gas plant accountants. Pipeline operators came next, followed by land administrators, pumpers, and planners. Since 1998, Quorum has helped thousands of energy workers with business workflows that optimize profitability and growth. Our vision for the future connects the global energy ecosystem through cloud-first software, data standards, and integration. The trusted source of decision-ready data for 1,800+ companies, Quorum Software makes the essential connections that let us work better together in the connected energy workplace. For more information, visit quorumsoftware.com Be a part of our legacy Quorum Software is the worlds largest provider of digital technology focused solely on business workflows that empower the next evolution of energy. From emerging companies to supermajors, throughout every region of the globe, customers rely on Quorums proven innovation and unmatched global expertise to streamline business operations and make data-driven decisions that optimize profitability and growth. Our industry-leading solutions are transforming energy companies across the entire value chain, helping visionary leaders evolve their organizations into modern energy companies. Who we are looking for: Are you excited by challenges Do you enjoy working in a fast-paced, international and dynamic environment Then now is the time to join Quorum Software, a rapidly growing company and industry leader in oil & gas transformation. What You Will Do: Run, Maintain and Support new and existing product functionalities. Triaging and debugging of customer-reported issues as per standards, guidelines, and processes. Handling and resolving customer reported issues issues as per SOP. Should have the ability to understand requirement(s) and architecture. Completion of tasks in scheduled time and required quality Communicate with local and remote teams. Weekly/monthly/quarterly reporting. And other duties as assigned. What to Bring: Technologies and methodologies: Knowledge and experience of Energy Component (EC) SQL/PLSQL Good communication Support mindset Adherence to standards, schedules and processes as per company standards. Self-Motivated. High quality of deliverables. Timely completion of deliverables. Understanding of customer requirement workflows. Innovation/smart way of working/taking initiatives Team player ITIL basic knowledge Oil & Gas domain knowledge Additional Details Visa Sponsorship : Employment eligibility to work with Quorum Software in India is required as the company will not pursue visa sponsorship for this position. About Quorum Software Quorum Software connects people and information across the energy value chain. Twenty years ago, we built the first software for gas plant accountants. Pipeline operators came next, followed by land administrators, pumpers, and planners. Since 1998, Quorum has helped thousands of energy workers with business workflows that optimize profitability and growth. Our vision for the future connects the global energy ecosystem through cloud-first software, data standards, and integration. The trusted source of decision-ready data for 1,800+ companies, Quorum Software makes the essential connections that let us work better together in the connected energy workplace. For more information, visit quorumsoftware.com . Quorum Diversity Statement : At Quorum, we are committed to fostering, cultivating, and preserving a culture of belonging. We want to be the place where a diverse pool of talented people join us, stay with us and do their best work. With a diverse team of employees, we grow and learn better together. The collective sum of the individual differences, life experiences, knowledge, innovation, self-expression, and talent that our employees invest in their work represents not only part of our culture, but our reputation and our achievements. We are fully focused on equity and equality and believe deeply in diversity of race, gender, sexual orientation, age, religion, ethnicity, national origin, ability, neurodiversity and all the other characteristics that make us unique. Quorum Business Solutions and Quorum Software are Equal Opportunity Employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a member of the Human Resources Department

Opportunity Details QRR-4016 Support Consultant - Oil & Gas Transportation Support Team (Hybrid Work Schedule) Pune, India or Bangalore, India Apply Now Share This Copy URL Support Consultant Transportation Support Team Location: Pune, India or Bangalore, India Work Hours: 1:00PM - 10:00PM CENTRAL STANDARD TIME Model of Work: Hybrid About Quorum Software Quorum Software connects people and information across the energy value chain. Twenty years ago, we built the first software for gas plant accountants. Pipeline operators came next, followed by land administrators, pumpers, and planners. Since 1998, Quorum has helped thousands of energy workers with business workflows that optimize profitability and growth. Our vision for the future connects the global energy ecosystem through cloud-first software, data standards, and integration. The trusted source of decision-ready data for 1,800+ companies, Quorum Software makes the essential connections that let us work better together in the connected energy workplace. For more information, visit quorumsoftware.com Be a part of our legacy Who we are looking for: Are you excited by challenges? Do you enjoy working in a fast-paced, international and dynamic environment? Then now is the time to join Quorum Software, a rapidly growing company and industry leader in oil & gas transformation. What You Will Do: Responsible for the triage of customer reported issues, identifying, documenting and configuration recommendations of software defects within SLA timelines. Act as first point of contact to Quorum s Oil & Gas customers and provide support on 24x7 basis. Work closely with our product and engineering teams to provide detailed problem descriptions of customer incidents Participate in the configuration, enhancement, and testing phases associated with software changes Escalation of issues to senior team members and leads as per the escalation matrix in business hours and on-call matrix in non-business hours Monitoring alerts, driving resolution, and escalating to Sr. L2 as outlined in the SOP Implement and support of master data management solutions Ensure our customers have a positive experience by driving timely first response, customer updates and support resolutions Ensure proper documentation of assigned incidents, including internal and external communications Responsible for taking resolved customer issues and curating them into a knowledge base system to allow customers to self-serve Respond to and resolve client incidents via Salesforce Service Cloud, email, telephone, Microsoft Teams, with end-to-end responsibility Ability to work effectively with global cross-functional teams Responsible for periodic after hours on call support for critical issues Ensure successful completion of personal and team deliverables And other duties as assigned. What to Bring: Candidate must possess at least a bachelor s degree, Post Graduate Diploma, Professional Degree in Information Technology, Computer Science, Mathematics or equivalent Up to 3 year(s) of working experience in delivering solution support or solution implementation is required for this position Basic technical experience in diagnosing, troubleshooting, solving code errors, and fixing bug issues within the software applications Basic knowledge of ticket management workflows and best practices, including their application to customer support, ticket resolution, and escalation processes Basic knowledge of IT Service Management Tools (Salesforce, ServiceNow, JIRA, ADO, etc.) to manage Customer Service Management engagements Proficient in Microsoft Office products Basic understanding of software development with good technical skills; must have experience with PL/SQL and Oracle Reports Strong proficiency in writing and verbal communication to stakeholders in English Strong interpersonal skills A sense of urgency about solving problems and attaining favorable results Ability to set achievable goals and deadlines and maintain commitment to achieving goals in the face of obstacles and frustrations A team player and enjoy working in a multi-cultural environment Nice to Have: Familiarity with additional technologies such as .Net, Java, Perl, or Shell scripting Familiarity with ITIL framework or certification Basic foundational knowledge or experience in Oil and Gas industry concepts or workflows Basic understanding of Datacenter & Cloud Infrastructure services (i.e., AWS and Azure) would be added advantage Additional Details Visa Sponsorship : Employment eligibility to work with Quorum Software in India is required as the company will not pursue visa sponsorship for this position. Quorum Diversity Statement: At Quorum, we are committed to fostering, cultivating, and preserving a culture of belonging. We want to be the place where a diverse pool of talented people join us, stay with us and do their best work. With a diverse team of employees, we grow and learn better together. The collective sum of the individual differences, life experiences, knowledge, innovation, self-expression, and talent that our employees invest in their work represents not only part of our culture, but our reputation and our achievements. We are fully focused on equity and equality and believe deeply in diversity of race, gender, sexual orientation, age, religion, ethnicity, national origin, ability, neurodiversity and all the other characteristics that make us unique. Quorum Business Solutions and Quorum Software are Equal Opportunity Employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, ancestry, veteran status, disability, genetic information, or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a member of the Human Resources Department

Candidates available to join within 30 45 days will be given preference. About Quorum Software Quorum Software connects people and information across the energy value chain. Twenty years ago, we built the first software for gas plant accountants. Pipeline operators came next, followed by land administrators, pumpers, and planners. Since 1998, Quorum has helped thousands of energy workers with business workflows that optimize profitability and growth. Our vision for the future connects the global energy ecosystem through cloud-first software, data standards, and integration. The trusted source of decision-ready data for 1,800+ companies, Quorum Software makes the essential connections that let us work better together in the connected energy workplace. For more information, visit quorumsoftware.com Be a part of our legacy Who we are looking for: Are you excited by challenges? Do you enjoy working in a fast-paced, international and dynamic environment? Then now is the time to join Quorum Software, a rapidly growing company and industry leader in oil & gas transformation. Job Purpose We are looking for a proactive and detail-oriented Product Upgrade Developer-Designer with a good background in PL/SQL , Web Designing , and C# development . The ideal candidate will be responsible for supporting application upgrade projects, redesigning UI components, and ensuring seamless functionality across upgraded systems. This role demands a developer with a keen eye for design and a solid back end understanding. What You Will Do: Work on application upgrades, ensuring compatibility with newer platforms or frameworks. Analyze and modify existing PL/SQL scripts for database enhancements. Design responsive, intuitive web interfaces aligned with modern UI/UX standards. Develop and maintain applications using C# and ASP.NET (or relevant frameworks). Collaborate with cross-functional teams to understand requirements and deliver scalable solutions. Troubleshoot and debug issues across front-end and back-end components. Ensure thorough testing and documentation of all development tasks. Participate in deployment planning and post-upgrade support activities. And other duties as assigned. What to Bring: Bachelor s degree in computer science, Information Technology, or a related field. Minimum 5 years of relevant experience in development and design. Strong analytical, problem-solving, and communication skills. PL/SQL Strong experience with writing complex queries, procedures, and performance tuning. Web Designing Proficiency in HTML5, CSS3, JavaScript, jQuery, Bootstrap, and responsive design principles. C# Development Experience with .NET Framework/.NET Core, Visual Studio, and MVC. Knowledge of integration techniques and web services (REST, SOAP) is a plus. Experience in upgrade or migration projects is highly desirable. Familiarity with version control tools like Git. Nice to Have: Familiarity with Agile/Scrum methodologies. Knowledge of DevOps pipelines. Additional Details Visa Sponsorship : Employment eligibility to work with Quorum Software in India is required as the company will not pursue visa sponsorship for this position.

Opportunity Details QRR-4063 Support Consultant - Upstream Team (Hybrid Work Schedule) Pune, India Apply Now Share This Copy URL Support Consultant Upstream Team Location: Pune, India or Bangalore, India Model of Work: Hybrid About Quorum Software Quorum Software connects people and information across the energy value chain. Twenty years ago, we built the first software for gas plant accountants. Pipeline operators came next, followed by land administrators, pumpers, and planners. Since 1998, Quorum has helped thousands of energy workers with business workflows that optimize profitability and growth. Our vision for the future connects the global energy ecosystem through cloud-first software, data standards, and integration. The trusted source of decision-ready data for 1,800+ companies, Quorum Software makes the essential connections that let us work better together in the connected energy workplace. For more information, visit quorumsoftware.com Be a part of our legacy Who we are looking for: Are you excited by challenges Do you enjoy working in a fast-paced, international and dynamic environment Then now is the time to join Quorum Software, a rapidly growing company and industry leader in oil & gas transformation. What You Will Do: Responsible for the triage of customer reported issues, identifying, documenting and configuration recommendations of software defects within SLA timelines. Act as first point of contact to Quorum s Oil & Gas customers and provide support on 24x7 basis. Work closely with our product and engineering teams to provide detailed problem descriptions of customer incidents Participate in the configuration, enhancement, and testing phases associated with software changes Escalation of issues to senior team members and leads as per the escalation matrix in business hours and on-call matrix in non-business hours Monitoring alerts, driving resolution, and escalating to Sr. L2 as outlined in the SOP Implement and support of master data management solutions Ensure our customers have a positive experience by driving timely first response, customer updates and support resolutions Ensure proper documentation of assigned incidents, including internal and external communications Responsible for taking resolved customer issues and curating them into a knowledge base system to allow customers to self-serve Respond to and resolve client incidents via Salesforce Service Cloud, email, telephone, Microsoft Teams, with end-to-end responsibility Ability to work effectively with global cross-functional teams Responsible for periodic after hours on call support for critical issues Ensure successful completion of personal and team deliverables And other duties as assigned. What to Bring: Candidate must possess at least a bachelor s degree, Post Graduate Diploma, Professional Degree in Information Technology, Computer Science, Mathematics or equivalent Up to 3 year(s) of working experience in delivering solution support or solution implementation is required for this position Basic technical experience in diagnosing, troubleshooting, solving code errors, and fixing bug issues within the software applications Basic knowledge of ticket management workflows and best practices, including their application to customer support, ticket resolution, and escalation processes Basic knowledge of IT Service Management Tools (Salesforce, ServiceNow, JIRA, ADO, etc.) to manage Customer Service Management engagements Proficient in Microsoft Office products Basic understanding of software development with good technical skills; must have experience with PL/SQL and Oracle Reports Strong proficiency in writing and verbal communication to stakeholders in English Strong interpersonal skills A sense of urgency about solving problems and attaining favorable results Ability to set achievable goals and deadlines and maintain commitment to achieving goals in the face of obstacles and frustrations A team player and enjoy working in a multi-cultural environment Nice to Have: Familiarity with additional technologies such as .Net, Java, Perl, or Shell scripting Familiarity with ITIL framework or certification Basic foundational knowledge or experience in Oil and Gas industry concepts or workflows Basic understanding of Datacenter & Cloud Infrastructure services (i.e., AWS and Azure) would be added advantage Additional Details Visa Sponsorship : Employment eligibility to work with Quorum Software in India is required as the company will not pursue visa sponsorship for this position. About Quorum Software Quorum Software connects people and information across the energy value chain. Twenty years ago, we built the first software for gas plant accountants. Pipeline operators came next, followed by land administrators, pumpers, and planners. Since 1998, Quorum has helped thousands of energy workers with business workflows that optimize profitability and growth. Our vision for the future connects the global energy ecosystem through cloud-first software, data standards, and integration. The trusted source of decision-ready data for 1,800+ companies, Quorum Software makes the essential connections that let us work better together in the connected energy workplace. For more information, visit quorumsoftware.com . Quorum Diversity Statement : At Quorum, we are committed to fostering, cultivating, and preserving a culture of belonging. We want to be the place where a diverse pool of talented people join us, stay with us and do their best work. With a diverse team of employees, we grow and learn better together. The collective sum of the individual differences, life experiences, knowledge, innovation, self-expression, and talent that our employees invest in their work represents not only part of our culture, but our reputation and our achievements. We are fully focused on equity and equality and believe deeply in diversity of race, gender, sexual orientation, age, religion, ethnicity, national origin, ability, neurodiversity and all the other characteristics that make us unique. Quorum Business Solutions and Quorum Software are Equal Opportunity Employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a member of the Human Resources Department

Opportunity Details QRR-4083 System Administrator II (Third Shift) Pune, India Apply Now Share This Copy URL System Administrator II (Third Shift) Location: Pune, India Model of Work: Hybrid/Remote Hours of Operation: 8:30AM CT to 5:30PM CT (7PM IST to 4AM IST) About Quorum Software Quorum Software connects people and information across the energy value chain. Twenty years ago, we built the first software for gas plant accountants. Pipeline operators came next, followed by land administrators, pumpers, and planners. Since 1998, Quorum has helped thousands of energy workers with business workflows that optimize profitability and growth. Our vision for the future connects the global energy ecosystem through cloud-first software, data standards, and integration. The trusted source of decision-ready data for 1,800+ companies, Quorum Software makes the essential connections that let us work better together in the connected energy workplace. For more information, visit quorumsoftware.com Be a part of our legacy Quorum Software is the worlds largest provider of digital technology focused solely on business workflows that empower the next evolution of energy. From emerging companies to supermajors, throughout every region of the globe, customers rely on Quorums proven innovation and unmatched global expertise to streamline business operations and make data-driven decisions that optimize profitability and growth. Our industry-leading solutions are transforming energy companies across the entire value chain, helping visionary leaders evolve their organizations into modern energy companies. Who we are looking for: Are you excited by challenges Do you enjoy working in a fast-paced, international and dynamic environment Then now is the time to join Quorum Software, a rapidly growing company and industry leader in oil & gas transformation. Job Purpose: We are looking for a systems administrator with a background in the implementation and operational support of an Application Service Provider style environment. Our teams mission statement is to provide our customers with exceptional and reliable access to our products and services, acting as the conduit between the outside world (the Internet) and our data center infrastructure. As part of the team, you ll be working with a variety of products from the likes of VMware, Windows, Pure Storage, plus a mix of technologies to help deliver our mission statement. What You Will Do: Infrastructure Monitoring : to monitor core infrastructure and systems, proactively addressing alerts, optimizing performance, and preventing outages. High Availability : Ensure a secure and highly available environment (99.9% uptime) for our customers using, monitoring, and optimization. 24x7 On-Call Rotation : Participate in a 24x7 on-call rotation and streamline incident response. Issue Resolution : Exercise independent judgment to analyze, troubleshoot, and resolve system issues, particularly within VMware environments and the underlying hardware infrastructure. Escalated Support : Assist with escalated system issues related to virtualized system infrastructure. System Documentation : Maintain, review, and continuously improve system documentation. IT Systems Point of Contact : Act as the primary point of contact for queries related to our IT systems, including VMware, SAN and Cisco UCS hardware And other duties as assigned What to Bring: Certifications: Preferred: VMware VCAP or Nice to Have: Cisco Data Center Certificates. VMware Expertise: Proven experience managing large VMware environments with 5000+ VMs, 250+ Hosts. Proficient in patching, deploying, and maintaining VMware environments, ensuring peak performance. Technical Skills: Experience with Cisco UCS Tech Stack and Dell Servers. Understanding of Storage Providers (HPE Nimble, Netapp, PURE), Storage Networking, including iSCSI and Fibre Channel. Hands-on experience with ticket management and troubleshooting. Proficiency with VMware ESX 8.0+ and the Microsoft Server ecosystem (2016-2019), including AD, DNS, DHCP, GPO, CA, DFSR, and other services. Experience in managing and responding to alerts using tools like SolarWinds, vSphere, PRTG or vRealize Operations. Nice to Have: Linux Experience Citrix Experience VMware vRealize / Aria Additional Details Hours of operation : 8:30AM CT to 5:30PM CT (7PM IST to 4AM IST) Remote Work : Position is open for remote work if candidate has the resources available to be productive at home. Visa Sponsorship : Employment eligibility to work with Quorum Software in India is required as the company will not pursue visa sponsorship for this position. About Quorum Software Quorum Software connects people and information across the energy value chain. Twenty years ago, we built the first software for gas plant accountants. Pipeline operators came next, followed by land administrators, pumpers, and planners. Since 1998, Quorum has helped thousands of energy workers with business workflows that optimize profitability and growth. Our vision for the future connects the global energy ecosystem through cloud-first software, data standards, and integration. The trusted source of decision-ready data for 1,800+ companies, Quorum Software makes the essential connections that let us work better together in the connected energy workplace. For more information, visit quorumsoftware.com . Quorum Diversity Statement : At Quorum, we are committed to fostering, cultivating, and preserving a culture of belonging. We want to be the place where a diverse pool of talented people join us, stay with us and do their best work. With a diverse team of employees, we grow and learn better together. The collective sum of the individual differences, life experiences, knowledge, innovation, self-expression, and talent that our employees invest in their work represents not only part of our culture, but our reputation and our achievements. We are fully focused on equity and equality and believe deeply in diversity of race, gender, sexual orientation, age, religion, ethnicity, national origin, ability, neurodiversity and all the other characteristics that make us unique. Quorum Business Solutions and Quorum Software are Equal Opportunity Employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a member of the Human Resources Department

Opportunity Details QRR-4090 Senior Consultant (Hybrid Work Schedule) Pune, India or Bangalore, India Apply Now Share This Copy URL Senior Consultant Location: Pune, India or Bengaluru, India Model of Work: Hybrid About Quorum Software Be a part of our legacy Who we are looking for: Are you excited by challenges? Do you enjoy working in a fast-paced, international and dynamic environment? Then now is the time to join Quorum Software, a rapidly growing company and industry leader in oil & gas transformation. Job Purpose The Senior Consultant is an experienced team member of the Professional Services (PS) business unit. They are responsible for planning and overseeing team delivery of Energy Components upgrades, implementation, and support. This role will employ the individual s existing understanding of the Quorum architecture and deployment process, inclusive but not limited to that of the Legacy Quorum (QFC-based) products, to teach to other team members. What You Will Do: Providing services like Implementation, Testing, Support and Upgrade Services around the Hydrocarbon accounting using Energy Components Take ownership of assigned tasks Oversee work assigned to individual team members and manage work quality, timely delivery, and documentation. This includes proactively collaborating with junior team members to overcome any technical challenges and roadblocks. Balance workload priorities across multiple concurrent upgrades and deliverables for various customers Plan and execute project milestones including effort estimation, kick-off, technical/functional validation, and production go-live cutover activities Demonstrate mastery and drive improvements for technical skills required for successful deployments & upgrades, such as: SQL, NuGet, Azure DevOps Pipelines, and in-house Quorum tools Lead team stand-ups and retrospectives to identify technical and process issues, discuss improvement ideas, and share knowledge Mentor team members to practice resourceful problem-solving and inspire them to achieve individual career goals and shared team objectives Serve as a Quorum Subject Matter Expert (SME) in client conversations while representing Quorum positively Oversee team implementation of standard best practices and identify possible improvements to technical processes & team workflow Understand, follow, and broadcast process changes to team members And other duties as assigned. Requirements: Minimum 6+ years. Of IT experience Should have minimum 4+ years of working experience in EC (Energy Components) or relevant products in Hydrocarbon Management Strong database skills (PL SQL) including writing complex functions/procedures, converting and managing large sets of data, and troubleshooting issues Good understanding about Oil & Gas domain - Upstream/Midstream Highly flexible, good team player, demonstrate passion for EC/Oil & Gas domain - Upstream/Midstream. Demonstrated ownership of own commitments to high-quality software deliverables and customer experience Fluent in English, both written and verbal Preferred Skills: Bachelor s degree or equivalent in engineering, technology, or other analytical discipline Development or deployment experience working in an Agile environment Experience with cloud solutions and complex integrations Nice to Have: Reporting skills like Jasper, BO, Yellowfin, and testing skills will be added advantage Prior experience in Energy Component product upgrades or implementation or support Exposure other IT products in Oil & Gas upstream space Additional Details Visa Sponsorship : Employment eligibility to work with Quorum Software in India is required as the company will not pursue visa sponsorship for this position.

Opportunity Details QRR-4106 Support Consultant - Midstream Support Team (Hybrid Work Schedule) Pune, India or Bangalore, India Apply Now Share This Copy URL Support Consultant Midstream Support Team Location: Pune, India or Bangalore, India Work Hours: 6:00AM - 3:00PM CENTRAL STANDARD TIME Model of Work: Hybrid About Quorum Software Quorum Software connects people and information across the energy value chain. Twenty years ago, we built the first software for gas plant accountants. Pipeline operators came next, followed by land administrators, pumpers, and planners. Since 1998, Quorum has helped thousands of energy workers with business workflows that optimize profitability and growth. Our vision for the future connects the global energy ecosystem through cloud-first software, data standards, and integration. The trusted source of decision-ready data for 1,800+ companies, Quorum Software makes the essential connections that let us work better together in the connected energy workplace. For more information, visit quorumsoftware.com Be a part of our legacy Who we are looking for: Are you excited by challenges? Do you enjoy working in a fast-paced, international and dynamic environment? Then now is the time to join Quorum Software, a rapidly growing company and industry leader in oil & gas transformation. What You Will Do: Responsible for the triage of customer reported issues, identifying, documenting and configuration recommendations of software defects within SLA timelines. Act as first point of contact to Quorum s Oil & Gas customers and provide support on 24x7 basis. Work closely with our product and engineering teams to provide detailed problem descriptions of customer incidents Participate in the configuration, enhancement, and testing phases associated with software changes Escalation of issues to senior team members and leads as per the escalation matrix in business hours and on-call matrix in non-business hours Monitoring alerts, driving resolution, and escalating to Sr. L2 as outlined in the SOP Implement and support of master data management solutions Ensure our customers have a positive experience by driving timely first response, customer updates and support resolutions Ensure proper documentation of assigned incidents, including internal and external communications Responsible for taking resolved customer issues and curating them into a knowledge base system to allow customers to self-serve Respond to and resolve client incidents via Salesforce Service Cloud, email, telephone, Microsoft Teams, with end-to-end responsibility Ability to work effectively with global cross-functional teams Responsible for periodic after hours on call support for critical issues Ensure successful completion of personal and team deliverables And other duties as assigned. What to Bring: Candidate must possess at least a bachelor s degree, Post Graduate Diploma, Professional Degree in Information Technology, Computer Science, Mathematics or equivalent Up to 3 year(s) of working experience in delivering solution support or solution implementation is required for this position Basic technical experience in diagnosing, troubleshooting, solving code errors, and fixing bug issues within the software applications Basic knowledge of ticket management workflows and best practices, including their application to customer support, ticket resolution, and escalation processes Basic knowledge of IT Service Management Tools (Salesforce, ServiceNow, JIRA, ADO, etc.) to manage Customer Service Management engagements Proficient in Microsoft Office products Basic understanding of software development with good technical skills; must have experience with PL/SQL and Oracle Reports Strong proficiency in writing and verbal communication to stakeholders in English Strong interpersonal skills A sense of urgency about solving problems and attaining favorable results Ability to set achievable goals and deadlines and maintain commitment to achieving goals in the face of obstacles and frustrations A team player and enjoy working in a multi-cultural environment Nice to Have: Familiarity with additional technologies such as .Net, Java, Perl, or Shell scripting Familiarity with ITIL framework or certification Basic foundational knowledge or experience in Oil and Gas industry concepts or workflows Basic understanding of Datacenter & Cloud Infrastructure services (i.e., AWS and Azure) would be added advantage Additional Details Visa Sponsorship : Employment eligibility to work with Quorum Software in India is required as the company will not pursue visa sponsorship for this position. Quorum Diversity Statement: At Quorum, we are committed to fostering, cultivating, and preserving a culture of belonging. We want to be the place where a diverse pool of talented people join us, stay with us and do their best work. With a diverse team of employees, we grow and learn better together. The collective sum of the individual differences, life experiences, knowledge, innovation, self-expression, and talent that our employees invest in their work represents not only part of our culture, but our reputation and our achievements. We are fully focused on equity and equality and believe deeply in diversity of race, gender, sexual orientation, age, religion, ethnicity, national origin, ability, neurodiversity and all the other characteristics that make us unique. Quorum Business Solutions and Quorum Software are Equal Opportunity Employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, ancestry, veteran status, disability, genetic information, or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a member of the Human Resources Department

Opportunity Details QRR-4107 Support Consultant (Hybrid Work Schedule) Pune, India or Bengaluru, India Apply Now Share This Copy URL Support Consultant Location: Pune, India Model of Work: Hybrid About Quorum Software Quorum Software connects people and information across the energy value chain. Twenty years ago, we built the first software for gas plant accountants. Pipeline operators came next, followed by land administrators, pumpers, and planners. Since 1998, Quorum has helped thousands of energy workers with business workflows that optimize profitability and growth. Our vision for the future connects the global energy ecosystem through cloud-first software, data standards, and integration. The trusted source of decision-ready data for 1,800+ companies, Quorum Software makes the essential connections that let us work better together in the connected energy workplace. For more information, visit quorumsoftware.com Be a part of our legacy Who we are looking for: Are you excited by challenges? Do you enjoy working in a fast-paced, international and dynamic environment? Then now is the time to join Quorum Software, a rapidly growing company and industry leader in oil & gas transformation. What You Will Do: Involved in providing Level 2 Application Software Support and responsible for Incident, Service Request, Change and Problem management Responsible to diagnose, troubleshoot, solve code errors, and fix bug issues within the software applications with SLAs Understand and assess customer s reported issues to determine prioritization Responsible to integrate the technical knowledge and business understanding to consult and provide solution to customer Manage and ensure documentation of assigned incidents, including internal and external communications Provide mentoring and technical knowledge sharing to junior team members Work closely with Continuous Service Manager for process improvement and delivering high-quality standards & products Maintain strong adherence to Service Level Agreements Working flexibly in shift or on-call duty to be able to provide continuous support to customers 24/7 And other duties as assigned. What to Bring: Candidate must possess at least a bachelor s degree, Post Graduate Diploma, Professional Degree in Information Technology, Computer Science, Mathematics or equivalent. At least 3 year(s) of working experience in delivering application support or solution implementation is required for this position Good technical skills in software technologies such as Java, Oracle PL/SQL within Linux and Windows environment Good experience in writing monitoring and automation scripts using Perl or Shell Good technical experience in diagnosing, troubleshooting, solving code errors, and fixing bug issues within the software applications with SLAs Experienced in Datacenter & Cloud Infrastructure services (i.e., AWS and Azure) would be added advantage Experienced in the ITIL Concepts of IT Service Management and how it applies to IT Customer Support, Ticket Resolutions and Escalations Experienced in using IT Service Management Tools (ServiceNOW, JIRA, etc) to manage Customer Service Management engagements. Good analytical, problem-solving skills to resolve issues as well as providing short-term and long-term solutions Candidates with experience in Oil and Gas industry and/or hydrocarbon accounting are encouraged to apply Proficient in communicating to stakeholders in English. A team player and enjoy working in a multi-cultural environment Additional Details Visa Sponsorship : Employment eligibility to work with Quorum Software in India is required as the company will not pursue visa sponsorship for this position. About Quorum Software Quorum Software connects people and information across the energy value chain. Twenty years ago, we built the first software for gas plant accountants. Pipeline operators came next, followed by land administrators, pumpers, and planners. Since 1998, Quorum has helped thousands of energy workers with business workflows that optimize profitability and growth. Our vision for the future connects the global energy ecosystem through cloud-first software, data standards, and integration. The trusted source of decision-ready data for 1,800+ companies, Quorum Software makes the essential connections that let us work better together in the connected energy workplace. For more information, visit quorumsoftware.com . Diversity Statement : At Quorum, we are committed to fostering, cultivating, and preserving a culture of belonging. We want to be the place where a diverse pool of talented people join us, stay with us and do their best work. With a diverse team of employees, we grow and learn better together. The collective sum of the individual differences, life experiences, knowledge, innovation, self-expression, and talent that our employees invest in their work represents not only part of our culture, but our reputation and our achievements. We are fully focused on equity and equality and believe deeply in diversity of race, gender, sexual orientation, age, religion, ethnicity, national origin, ability, neurodiversity and all the other characteristics that make us unique. Quorum Business Solutions and Quorum Software are Equal Opportunity Employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a member of the Human Resources Department

Opportunity Details QRR-4082 System Administrator II (Second Shift) Pune, India Apply Now Share This Copy URL System Administrator II (Second Shift) Location: Pune, India Model of Work: Hybrid/Remote Hours of Operation: 4AM CT to 1PM CT (2:30PM IST to 11:30PM IST) About Quorum Software Quorum Software connects people and information across the energy value chain. Twenty years ago, we built the first software for gas plant accountants. Pipeline operators came next, followed by land administrators, pumpers, and planners. Since 1998, Quorum has helped thousands of energy workers with business workflows that optimize profitability and growth. Our vision for the future connects the global energy ecosystem through cloud-first software, data standards, and integration. The trusted source of decision-ready data for 1,800+ companies, Quorum Software makes the essential connections that let us work better together in the connected energy workplace. For more information, visit quorumsoftware.com Be a part of our legacy Who we are looking for: Are you excited by challenges? Do you enjoy working in a fast-paced, international and dynamic environment? Then now is the time to join Quorum Software, a rapidly growing company and industry leader in oil & gas transformation. Job Purpose: We are looking for a systems administrator with a background in the implementation and operational support of an Application Service Provider style environment. Our teams mission statement is to provide our customers with exceptional and reliable access to our products and services, acting as the conduit between the outside world (the Internet) and our data center infrastructure. As part of the team, you ll be working with a variety of products from the likes of VMware, Windows, Pure Storage, plus a mix of technologies to help deliver our mission statement. What You Will Do: Infrastructure Monitoring : to monitor core infrastructure and systems, proactively addressing alerts, optimizing performance, and preventing outages. High Availability : Ensure a secure and highly available environment (99.9% uptime) for our customers using, monitoring, and optimization. 24x7 On-Call Rotation : Participate in a 24x7 on-call rotation and streamline incident response. Issue Resolution : Exercise independent judgment to analyze, troubleshoot, and resolve system issues, particularly within VMware environments and the underlying hardware infrastructure. Escalated Support : Assist with escalated system issues related to virtualized system infrastructure. System Documentation : Maintain, review, and continuously improve system documentation. IT Systems Point of Contact : Act as the primary point of contact for queries related to our IT systems, including VMware, SAN and Cisco UCS hardware And other duties as assigned What to Bring: Certifications: Preferred: VMware VCAP or Nice to Have: Cisco Data Center Certificates. VMware Expertise: Proven experience managing large VMware environments with 5000+ VMs, 250+ Hosts. Proficient in patching, deploying, and maintaining VMware environments, ensuring peak performance. Technical Skills: Experience with Cisco UCS Tech Stack and Dell Servers. Understanding of Storage Providers (HPE Nimble, Netapp, PURE), Storage Networking, including iSCSI and Fibre Channel. Hands-on experience with ticket management and troubleshooting. Proficiency with VMware ESX 8.0+ and the Microsoft Server ecosystem (2016-2019), including AD, DNS, DHCP, GPO, CA, DFSR, and other services. Experience in managing and responding to alerts using tools like SolarWinds, vSphere, PRTG or vRealize Operations. Nice to Have: Linux Experience Citrix Experience VMware vRealize / Aria Additional Details Hours of operation : 4AM CT to 1PM CT (2:30PM IST to 11:30PM IST) Remote Work : Position is open for remote work if candidate has the resources available to be productive at home. Visa Sponsorship : Employment eligibility to work with Quorum Software in India is required as the company will not pursue visa sponsorship for this position. About Quorum Software Quorum Software connects people and information across the energy value chain. Twenty years ago, we built the first software for gas plant accountants. Pipeline operators came next, followed by land administrators, pumpers, and planners. Since 1998, Quorum has helped thousands of energy workers with business workflows that optimize profitability and growth. Our vision for the future connects the global energy ecosystem through cloud-first software, data standards, and integration. The trusted source of decision-ready data for 1,800+ companies, Quorum Software makes the essential connections that let us work better together in the connected energy workplace. For more information, visit quorumsoftware.com . Quorum Diversity Statement : At Quorum, we are committed to fostering, cultivating, and preserving a culture of belonging. We want to be the place where a diverse pool of talented people join us, stay with us and do their best work. With a diverse team of employees, we grow and learn better together. The collective sum of the individual differences, life experiences, knowledge, innovation, self-expression, and talent that our employees invest in their work represents not only part of our culture, but our reputation and our achievements. We are fully focused on equity and equality and believe deeply in diversity of race, gender, sexual orientation, age, religion, ethnicity, national origin, ability, neurodiversity and all the other characteristics that make us unique. Quorum Business Solutions and Quorum Software are Equal Opportunity Employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a member of the Human Resources Department