The Customer Service Executive role falls under the Junior Management category within the Client Engagement department at the company located in Bangalore. As a Customer Service Executive, you will be reporting directly to the Head of Client Engagement. The position requires 2-3 years of experience and is a full-time role that may involve travel. In this role, your main responsibilities will include supporting and coordinating activities for the Client Engagement Team, managing communications with both internal and external stakeholders, building positive relations within the team and with external parties, scheduling and organizing meetings/events, preparing Minutes of Meetings (MoM), tracking open items until closure, supporting growth and program development, managing the ticketing tool to highlight any breach of Service Level Agreements (SLAs) with stakeholders, facilitating the completion of regular reports, documenting Change Requests from clients, understanding their requirements in relation to the product, constantly seeking ways to improve monitoring, discover issues, and deliver better value to customers, as well as analyzing statistics and compiling accurate reports. Preferred qualifications for this role include proven experience as a program coordinator or in a relevant position, being tech-savvy and proficient in MS Office, being a quick learner, having the ability to work with diverse and multi-disciplinary teams, possessing excellent time-management and organizational skills, demonstrating outstanding verbal and written communication skills, being detail-oriented and efficient, and being flexible to work long hours and over weekends/holidays when required. Onsite travel, either for short or long durations, may also be necessary. The Project Manager position requires a candidate with a total of 8 years of experience, including 2 years of planning and/or management experience. The Project Manager will be responsible for overseeing the planning, implementation, and tracking of System implementation projects from start to finish with specified deliverables. Primary duties include coordinating internal resources and third parties/vendors for project execution, ensuring projects are delivered on-time, within scope, and within budget, developing project scopes and objectives, ensuring technical feasibility, allocating resources, tracking progress, managing changes, measuring project performance, reporting to management, managing client and stakeholder relationships, minimizing project risks, maintaining project documentation, and establishing communication schedules. Requirements for the Project Manager role include a strong educational background in computer science or engineering, proven experience as a project administrator in the IT sector, technical expertise in software development and web technologies, client-facing and verbal communication skills, organizational skills, proficiency in Microsoft Office, exposure to Java/Oracle (a plus), PMP/PRINCE II certification (a plus), flexibility to work long hours and over weekends/holidays when required, and willingness to travel onsite for short or long durations. If you believe you have the skills and experience required for either of these roles and are interested in joining our team, please submit your resume or portfolio to be considered for our talent pool.,
You will be joining our team as a Manager/Senior Manager Sales in the Sales department, reporting directly to the Head of Sales. The primary locations for this role include Bangalore, New Delhi, Mumbai, and Coimbatore, with travel required. As a Middle Management position, you are expected to have 4-5 years of experience in the field. Your role will involve sourcing new customers for our distribution management systems and card business. You will be engaging with corporates in the FMCG sector, distributors, and other key channel partners to drive business growth. To be considered for this position, you must have a minimum of 4-5 years of experience as a Sales Manager in the FMCG industry for a specific territory. A graduation degree is mandatory, while an MBA would be advantageous. We value candidates with strong persuasion skills, excellent communication and presentation abilities, and proficiency in English, Hindi, and either Marathi or Tamil. This is a full-time position with a general shift schedule. Flexibility in working hours may be required to collaborate with a multi-location team. Proficiency in the local language of the city you will be working in is highly preferred. If you believe you have the skills and experience required for this role, we encourage you to submit your resume or portfolio to join our dynamic team.,
As a Senior Product Manager at our company, you will lead the product management team by defining the product roadmap, prioritizing roadmap items based on company strategy, business priorities, and differentiation needs. Your role will involve a mix of outbound and inbound functions, including working with cross-functional teams, assessing partnerships, running beta programs, and traveling to meet prospects, customers, or market analysts. Additionally, you are expected to have a strong awareness of historical and current technology trends in distributed and scalable computing, possess excellent written and verbal communication skills, and ideally have Product UX design experience. - Detail user stories and write product requirements to guide cross-functional teams in executing the product roadmap. - Collaborate with external third parties to evaluate partnerships and licensing opportunities. - Conduct beta and pilot programs with early-stage products and samples. - Act as a leader within the company to drive product management initiatives effectively. - Bachelors or Masters Degree in Engineering, MBA would be an added advantage. - Minimum 10 years of relevant work experience with at least 5 years in product management. - Proven experience in creating software-based products, preferably in the distribution, sales, or finance domain. If this opportunity aligns with your expertise and interests, we encourage you to send us your resume or portfolio to be considered for joining our talented team in Bangalore.,