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2.0 - 6.0 years
5 - 7 Lacs
Mumbai, Maharashtra, India
Remote
Work with stakeholders across Nykaa to define the Catalogue Quality program road- maps. Handle the day-to-day volumes of the assigned tasks and ensure the given SLAs (Service Level Agreement) are met as per quality standards. Maintain records of day-to-day work by updating trackers to reflect work done. If there is a possible default on SLAs (Service Level Agreement) or quality, flag the escalation in time to the manager or lead. Communicate with Nykaa team via business mail, collect business requirements and reflect on daily operation to improve catalogue quality and customer online experience. Daily & Monthly Reporting and Analysis on the work and category assigned. Check product attribute...
Posted 4 months ago
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