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10.0 - 20.0 years
4 - 7 Lacs
indore, madhya pradesh, india
On-site
Supervise and support Area/Branch Collection Managers and Field Recovery Officers. Ensure robust field collection processes and effective door-to-door recovery models are in place. Lead, mentor, and build a high-performing regional collections team. Conduct regular performance reviews, training, and capacity-building initiatives for collection staff. Coordinate with regional business heads, credit and risk teams for account resolution planning. Provide MIS/reports to senior management on NPA trends, recovery performance, and action plans . Ensure all recovery practices adhere to internal policies, regulatory norms, and ethical standards. Identify risk hotspots in the portfolio and escalate timely for preventive actions. Preferred candidate profile Minimum 8-10 years in microfinance or NBFC collections, with at least 3-4 years in a regional managerial role. Strong understanding of MFI lending models (JLG/SHG), rural customer behavior, and legal recovery mechanisms.
Posted 8 hours ago
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