About the job: Key responsibilities: 1. Provide technical support to customers via voice, addressing their inquiries and resolving issues effectively. 2. Troubleshoot technical problems related to software, hardware, and network systems. 3. Document and track all customer interactions, issues, and resolutions accurately. 4. Analyze support desk data to identify trends, patterns, and areas for process improvement. 5. Generate reports and provide insights to management on key performance indicators (KPIs). 6. Collaborate with cross-functional teams to escalate and resolve complex technical issues. 7. Contribute to the development and maintenance of knowledge base articles and FAQs. Skills and qualifications: Core Skills: Excellent verbal and written communication skills. Strong problem-solving and analytical abilities. Solid understanding of computer hardware, software, and networking concepts. Experience with Microsoft Advanced Excel Soft Skills: Ability to remain calm and professional under pressure. Strong attention to detail and accuracy. Excellent time management and organizational skills. Good Understanding & Patient level Experience and Expectations: Eligibility: Open to candidates from all academic backgrounds. Requires 1-2 years of relevant experience. Perks: Medical Insurance, PF,ESI. Who can apply: Only those candidates can apply who: have minimum 1 years of experience are Computer Science Engineering students Salary: ₹ 2,00,000 - 2,80,000 /year Experience: 1 year(s) Deadline: 2025-08-03 23:59:59 Other perks: Health Insurance Skills required: Data Analytics and MS-Excel Other Requirements: BCOM BCA About Company: Nowapps Technologies Pvt Ltd is software-based which deals with supply chain management and we have prodduct hic is called channelkonnect
Role Overview: As a Field Sales Executive at Fliksoft Technologies, your main role will be to drive sales and revenue growth by implementing effective sales strategies and utilizing field sales techniques. Your proficiency in Tally, English, and Kannada will play a crucial role in establishing and nurturing relationships with clients and successfully closing deals. Key Responsibilities: - Develop and implement sales strategies to meet targets and foster business expansion - Conduct field visits to engage with potential clients and deliver persuasive sales presentations - Cultivate strong relationships with both current and prospective clients - Present product demonstrations and conduct presentations to highlight the advantages of our solutions - Negotiate contracts and finalize sales agreements to achieve revenue objectives - Collaborate with the sales team to exchange insights and share best practices for successful sales outcomes - Stay informed about industry trends and monitor competitor activities to maintain a competitive edge in the market Qualifications Required: - Proficiency in Tally software, English, and Kannada languages - Dynamic and goal-oriented individual with a strong passion for sales (Note: The additional details about the company provided were omitted as they were not directly related to the job description.),