Novella Holidays

Role Overview: You will be a full-time DMC Specialist at Novella Holidays, based in Thrissur, responsible for managing day-to-day operations, coordinating DMC activities, developing travel packages, creating client itineraries, vendor relationship management, and ensuring customer satisfaction. Your role will involve logistics handling, communication with travel agents, and overseeing booking processes. Key Responsibilities: - Manage and coordinate destination management company operations - Develop travel packages and create client itineraries - Build and maintain relationships with vendors - Ensure customer satisfaction - Handle logistics and oversee booking processes - Liaise with travel agents for seamless operations Qualifications Required: - Experience in Travel and Tourism management - Knowledge of both local and international destinations - Strong Customer Service and Relationship Management skills - Excellent organizational and multitasking abilities - Ability to work independently and as part of a team - Good communication and interpersonal skills - Knowledge of booking systems and travel software is a plus - Bachelor's degree in Tourism, Hospitality, Business Administration, or related field,