Job Title Tax & Compliance Specialist SME (SUT). Role Type - IC (Individual contributor) Work Model - Remote - (Occasionally may be required in office) Shift - US shift hours - 6.00 pm to 3.00 am Reporting to Senior Manager, Tax Compliance Job Summary This is an individual contributor role, would require the candidate to work in US shift hours - 6.00 pm to 3.00 am. Supporting Indirect Tax and supplemental Returns as part of the role in Compliance team for Sales & Use or other Tax types. This role is based within the Global Returns Services in, India. A demanding role where attention to detail is extremely important. Working with a range of different types of clients in different jurisdictions, providing regular Sales & Use Tax return filings along with all other associated filings (e.g. Prepayment returns, Local returns). Candidates will be expected to have worked in a previous Tax and Accounting type function and be conversant with concepts such as Nexus. Customer focused with excellent communication skills you will be able to explain and convey information clearly to clients Job Duties Prepare, review, and file multi-jurisdictional sales/use, business and occupation, and gross receipts tax returns for monthly, quarterly, semi-annual, and annual filings Manage a select group of customers as their primary point of contact Ability to research and resolve jurisdictional notices on behalf of customers Responsible for the on-boarding and validation of new sales/use tax returns customers Responsible for identifying and improving automation to serve our customers across a variety of market and tax verticals. Communicate regularly and effectively with customers, jurisdictions and other internal teams as part of research and resolution. Perform QA related to sales and use tax content and form changes • Manage workload to effectively meet deadlines. Identify ways to improve process and/or technology to better serve our customers. Work collaboratively with all staff members and management You will work closely with clients from diverse industries, providing tailored support for their tax compliance needs. You and your team will focus on continuous process improvements and automation initiatives to enhance efficiency and accuracy in tax compliance operations. Regularly collaborate with onsite teams and stakeholders in the US to address any compliance issues or changes in tax regulations. As a team player, you will participate in cross-functional projects aimed at system improvements or process changes. What You'll Need to be Successful - Qualifications - Strong Technical Expertise & Understanding of processes - Core SUT experience - exclusively worked in Sales & Use Tax Domain. Worked with POA for Clients, Managed End to end Notices, Exemption Certificates. Interaction with Clients, state authorities & jurisdictions, & independently leading jurisdiction calls. SME: Typically requires a minimum of 8+ years of related experience with a Bachelor's degree; or 6 years and a Master's degree; or a PhD without experience; or equivalent work experience. Strong analytical, research, and problem-solving skills. Excellent written and verbal communication skills. Ability to work independently yet still function as a team player. Ability to prioritize and multi-task to meet strict filing deadlines. Ability to learn and adapt to different software applications and tools. Must have advanced knowledge of Microsoft Office, including Excel (functions include power pivot, vlookup, hlookup, etc.) Aligned with US Business Hours -This role requires availability during standard US business hours to ensure seamless collaboration with our team and clients. (6.00 pm to 3.00 am) Eligible for Occasional US Travel (2-3 Times Annually). The ideal candidate holds a valid US visa and is open to traveling for key meetings, team events, or industry conferences approximately 2-3 times per year.
