At Northwind Estates , we’re shaping a new vision for luxury real estate - one that’s rooted in sustainability, timeless design, and a customer-first approach. Backed by decades of experience and over 10 lakh sq. ft. of delivered developments in Delhi NCR, we’re now building an exclusive, high-end residential society in Greater Noida. As we grow, we're looking for a Brand Strategist (2–3 years experience) who’s ready to hit the ground running - someone who’s both strategic and hands-on, has a sharp eye for content, and thrives in a fast-paced, collaborative environment. Location: On-site, Greater Noida Start Date: Immediate What you’ll be doing: Develop and execute the brand, project, and social media strategies across all platforms Craft and manage launch campaign strategies , from digital rollouts to offline presence Handle paid media campaigns across Google and Meta platforms Oversee SEO and digital performance tracking , turning insights into action Collaborate on copywriting and content curation —from reviews to website updates to marketing collaterals Coordinate with the extended content and design team to manage brand collaterals Regularly review and interpret digital analytics to guide ongoing strategy Own the content calendar and publishing across digital platforms Who you are: You’ve got 2–3 years of experience in branding, content, or digital strategy roles You understand the real estate or lifestyle space - or are excited to dive in You're comfortable with both big-picture thinking and daily execution You’re detail-oriented , articulate, and collaborative Experience with tools like Meta Business Manager, Google Ads, SEO platforms, and analytics dashboards is a plus To apply: Send us your CV , portfolio (samples of campaign work, posts, decks, etc.), and any references you'd like to include at Admin@nwestates.in We’re building something meaningful at Northwind Estates and we’d love to have you be a part of it!
At Northwind Estates , we’re shaping a new vision for luxury real estate - one that’s rooted in sustainability, timeless design, and a customer-first approach. Backed by decades of experience and over 10 lakh sq. ft. of delivered developments in Delhi NCR, we’re now building an exclusive, high-end residential society in Greater Noida. As we grow, we're looking for a Brand Strategist (2–6 years experience) who’s ready to hit the ground running - someone who’s both strategic and hands-on, has a sharp eye for content, and thrives in a fast-paced, collaborative environment. Location: On-site, Greater Noida Start Date: Immediate What you’ll be doing: Develop and execute the brand, project, and social media strategies across all platforms Craft and manage launch campaign strategies , from digital rollouts to offline presence Handle paid media campaigns across Google and Meta platforms Oversee SEO and digital performance tracking , turning insights into action Collaborate on copywriting and content curation —from reviews to website updates to marketing collaterals Coordinate with the extended content and design team to manage brand collaterals Regularly review and interpret digital analytics to guide ongoing strategy Own the content calendar and publishing across digital platforms Who you are: You’ve got 2–6 years of experience in branding, content, or digital strategy roles You understand the real estate or lifestyle space - or are excited to dive in You're comfortable with both big-picture thinking and daily execution You’re detail-oriented , articulate, and collaborative Experience with tools like Meta Business Manager, Google Ads, SEO platforms, and analytics dashboards is a plus To apply: Send us your CV , portfolio (samples of campaign work, posts, decks, etc.), and any references you'd like to include at Admin@nwestates.in We’re building something meaningful at Northwind Estates and we’d love to have you be a part of it!
Job Title: CRM Head Department: Sales & Customer Relations Location: Greater Noida Reporting To: Managing Director / GM - Sales & Marketing Role Summary The CRM Head will be responsible for planning, implementing, and overseeing all customer relationship management strategies for the real estate business. This role focuses on building long-term customer relationships, ensuring seamless communication, and driving customer satisfaction throughout the property buying and post-sales lifecycle. Key Responsibilities Filing & organising customer data. Develop and execute CRM strategies to enhance customer satisfaction, retention, and referrals in the real estate sector. Oversee the entire customer journey – from inquiry and lead management to booking, documentation, and post-possession services. Managed CRM software to ensure accurate lead tracking, effective pipeline management, and comprehensive sales reporting. Collaborate with Sales, Marketing, and Customer Care teams to align CRM practices with business objectives. Handle customer escalations and ensure timely resolution of issues related to bookings, payments, and project updates. Communicate demand & due payments from customers in a timely & cordial manner. Conduct regular customer satisfaction surveys and implement feedback-driven improvements. Analyze customer behavior, buying patterns, and trends to create loyalty programs and personalized communication strategies. Ensure adherence to RERA guidelines and compliance in customer communication. Lead and mentor the CRM team to ensure effective customer service delivery. Provide senior management with insights on customer engagement, sales conversion, and retention KPIs. Required Qualifications & Skills Bachelor’s or Master’s degree in Business Administration / Marketing / Real Estate Management. 7+ years of CRM experience in the real estate industry, with at least 3+ years in a leadership role. Strong knowledge of real estate sales processes, documentation, and customer lifecycle management. Expertise in CRM tools (4QT, PARAMANTRA). Excellent communication, conflict-resolution, and client-handling skills. Ability to manage high-net-worth clients and deliver premium customer experiences. Preferred Qualifications MBA in Marketing / Real Estate Management. Experience in handling luxury residential and commercial projects. Proven track record of driving customer satisfaction, referrals, and repeat sales in real estate