Non-Voice BPO - eCommerce Customer Support (Day Shift)

About Us:

InfoDeity Services Pvt. Ltd. is a fast-growing BPO company specializing in delivering high-quality customer support. We are currently seeking a skilled and enthusiastic Customer Support Associate (Male) to join our team in Lowadih, Ranchi. If you are passionate about customer service and thrive in a dynamic environment, we want to hear from you!

Key Responsibilities:

• Provide exceptional customer support via text chat.
• Assist customers with product inquiries, how to order, price information, shipping charges, and more.
• Collaborate with team members to improve service quality and overall customer satisfaction.
• Utilize strong problem-solving skills to effectively address and resolve customer concerns.

Qualifications:

• BPO or call center experience is required
• Fluent in English, both written and verbal
• Proficient in computer and internet usage
• Strong reasoning and analytical skills

What We Offer:

• Competitive salary of ₹16,000 per month (in-hand)
• Comprehensive training to support your success in the role
• A supportive and collaborative work environment
• Health insurance
• Day shift: 10:30 AM to 7:00 PM.

Job Type: Full-time

Pay: ₹16,000.00 per month

Benefits:

• Health insurance

Experience:

• Customer support: 1 year (Required)

Language:

• English (Required)

Work Location: In person