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0.0 - 4.0 years
3 - 3 Lacs
chennai
Work from Office
Job description Job Profile: INTERNATIONAL NON TECHNICAL CUSTOMER SUPPORT VOICE - INBOUND Note - Complete Night Shifts With Rotational Week off (* Work From Office *) Qualification : Minimum 12th pass or Any degree Location: Chennai Immediate Joiners within a week Both Freshers And Experience can apply Required : Must have excellent communication in English. If Interested candidates kindly complete the below assessment by using only laptop copy the link and paste in google (*only Laptop,Desktop*) once completed share your updated details to the below mentioned number - pavithra (7845935727 ) https://candidates.makipeople.com/c44a1a23-f7d0-4856-ac89-bed580c47f41/invitation Roles and Responsibilities Handle inbound customer inquiries through phone, email, and chat regarding orders, delivery status, and app-related issues. Troubleshoot and resolve problems for customers, restaurant partners, and delivery drivers in a timely and professional manner. Provide clear and empathetic communication to solve issues and ensure a positive experience for all parties. Document all customer interactions and resolutions accurately in our CRM system What Were Lookin g For Exceptional verbal and written communication skills in English. Empathy and patience to handle a variety of customer situations with a positive attitude. Comfortable working US shifts, which will include evenings and nights (based on US time zones) with rotational week offs If Interested candidates kindly complete the below assessment by using only laptop copy the link and paste in google (*only Laptop,Desktop*) once completed share your updated details to the below mentioned number - pavithra (7845935727 ) https://candidates.makipeople.com/c44a1a23-f7d0-4856-ac89-bed580c47f41/invitation Role: Customer Retention - Voice / Blended Industry Type: BPM / BPODepartment: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Voice / Blended Graduation Not Required
Posted 1 day ago
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