Nivom Realty

As a Real Estate Customer Service Executive at Nivom Realty, you will play a crucial role in ensuring customer satisfaction and enhancing the showroom image of the company. Your responsibilities will include monitoring project progress, keeping the sales team updated, professionally receiving customers, and resolving queries and complaints efficiently. You will also be required to prepare MIS reports and share customer satisfaction reports with the team. To excel in this role, you must have a pleasing personality with excellent communication and presentation skills. A minimum of 1-2 years of experience in real estate CRM is required, along with knowledge of customer service skills, escalation and query handling, and computer proficiency. Your soft skills in communication and your ability to interact with customers effectively will be key to your success in this position. This full-time, permanent position is based at Nivom Realty's office located at Shop No. 27, Ground Floor, J 2 Building, Wadala Truck Terminal, Sion, Opp. New Cuff Parade Wadala, Mumbai, Maharashtra 400037. The office operates on a day shift, fixed shift, morning shift schedule with weekend availability. Immediate joiners are preferred for this role. In return for your dedication and contribution, you will receive a cell phone reimbursement as part of the benefits package. Join our team at Nivom Realty and be a part of our mission to prioritize your wants and provide luxurious real estate solutions in Mumbai.,