Nisam.india

Job description Position: Digital Operations Lead – India Team Reports To: Digital Lead / Marketing Strategist – Uganda HQ Coordinates With: USA and Uganda Teams We are seeking an experienced Digital Operations Lead to manage and grow our India-based team covering SEO, eCommerce, Content, Design, and Social Media. The ideal candidate will have a proven record of leading cross-functional digital teams, driving performance across multiple time zones, and delivering measurable results aligned with company KPIs. This role requires a proactive leader who can translate strategy into execution, manage workflows seamlessly between Uganda HQ and USA operations, and ensure that the India team delivers consistent, high-quality output. Key Responsibilities Team Leadership & Management Lead, mentor, and oversee the India team across SEO, eCommerce, Content, Design, and Social Media functions. Assign tasks, monitor daily operations, and ensure timely delivery of projects and KPIs. Conduct daily check-ins, track progress through project management tools, and maintain accountability across departments. Identify training needs, conduct performance reviews, and support professional development of team members. Foster a culture of ownership, collaboration, and results. Performance Monitoring & Reporting Track team KPIs and productivity metrics, ensuring deliverables meet quality and performance standards. Prepare weekly and monthly reports for Uganda HQ Digital Lead / Marketing Strategist. Analyze data to identify areas for optimization across content, SEO, and marketplace operations. Recommend and implement workflow improvements based on performance insights. Recruitment & Onboarding Participate in recruiting and onboarding new members of the India team. Develop onboarding frameworks and role-specific training materials. Ensure new hires quickly integrate into workflows and understand company processes and goals. Requirements Education: Bachelor’s degree in Business, Marketing, Communications, or related field. Experience: 3–5 years of proven experience leading digital or eCommerce operations teams, preferably across multiple regions. Leadership: Demonstrated ability to lead, motivate, and manage a multi-disciplinary team. Digital Expertise: Working knowledge of SEO fundamentals, content production workflows, and marketplace operations (Amazon, Shopify, etc.). Analytical Skills: Data-driven approach to decision-making, with experience in KPI tracking and performance optimization. Communication: Strong written and verbal communication skills; ability to coordinate effectively across global teams. Flexibility: Comfortable working across shifts and managing time-zone overlaps with Uganda and USA teams. Preferred Qualifications Prior experience in a fast-paced digital agency or global eCommerce environment. Knowledge of digital marketing channels and campaign performance metrics. Proven record of improving team efficiency, reducing turnaround time, or achieving measurable KPI growth. 👉 Ready to lead and grow with us? 📧 Send your CV to admin@nisamin.com coordination@aksharherbsandspices.com WhatsApp: 9825523496 💬 Or DM us for more details!