Company Description Nim Academy shapes careers by providing job-ready courses designed by working professionals in fields like Data & AI, Full Stack Development, Cloud & DevOps, Digital Marketing, and UI/UX. We offer hands-on learning with live projects, industry-ready workshops, internships, and placement support to prepare students for the corporate world. Nim Academy emphasizes transforming dreams into opportunities through comprehensive learning experiences. Role Description This is a full-time on-site role for a Customer Relationship Officer, located in Nagercoil. The Customer Relationship Officer will be responsible for managing and nurturing business relationships, handling customer service queries, communicating effectively with stakeholders, and supporting the sales team. The Officer will also ensure the smooth execution of customer service and relationship management processes. Qualifications Skills in Business Relationship Management and Finance Strong Communication skills Experience in Customer Service and Sales Excellent interpersonal and teamwork skills Problem-solving capabilities and attention to detail Experience in an educational or training institution is a plus