Provide excellent customer service, manage front desk operations, and ensure seamless communication between guests and hotel staff. *Responsibilities*: - Greet guests and respond to inquiries - Manage room bookings and cancellations - Handle guest complaints and resolve issues - Maintain accurate records and reports - Collaborate with other departments to ensure excellent service *Requirements*: - Good communication and interpersonal skills - Ability to work under pressure - Basic computer knowledge - Previous experience in hospitality or customer service