The Cluster Manager oversees the operations, performance, and profitability of multiple QSR outlets within a designated region. As a strategic leader, you will ensure that each outlet runs smoothly while upholding brand standards, increasing sales, optimizing profitability, and driving exceptional guest experiences across multiple stores. Your proven expertise in managing multiple locations, operational excellence, and strong leadership skills will be crucial in this role. Your responsibilities will include overseeing the daily operations of multiple QSR outlets to ensure consistency and excellence across all locations. You will monitor and optimize operational efficiency, including kitchen processes, service quality, and inventory management across the cluster. It will be your responsibility to ensure that each store complies with health and safety regulations, food hygiene standards, and brand guidelines. To drive sales growth, you will develop and implement local store marketing initiatives and in-store promotions. Monitoring P&L for each store and the cluster as a whole, you will identify areas for improvement and opportunities for cost reduction. Collaborating with store managers to set and achieve sales targets will be essential. You will also analyze market trends and customer preferences to recommend new menu items or changes aligning with customer expectations. In terms of people management, you will lead, mentor, and develop a team of store managers, ensuring they have the necessary tools, training, and motivation to succeed. Overseeing recruitment, training, and performance management of store-level employees within the cluster will be part of your role. You will foster a positive work environment focused on teamwork, employee engagement, and retention while ensuring all staff members are well-versed in guest service standards to deliver exceptional customer experiences consistently. Collaborating with the regional team on menu development and seasonal launches, you will ensure each store's menu aligns with the brand's offerings. Regularly reviewing food and beverage costs, quality control, and presentation standards will be necessary to maintain consistency and profitability across all locations. Implementing effective stock management and control systems will ensure optimal stock levels for food, beverages, and packaging, adapting based on seasonal changes and customer demands. You will monitor customer feedback and implement guest recognition programs to drive loyalty and repeat business. Responding to guest concerns promptly and ensuring a positive resolution will be crucial for ongoing improvement in service. Working closely with the Area/Regional Manager, you will set goals and strategic directions for the cluster and provide regular performance reports, highlighting areas of concern or improvement. Qualifications for this role include a Bachelor's degree in hospitality management, business administration, or related fields (preferred but not mandatory), along with 4-6 years of experience in the food and beverage industry, including at least 2 years in a multi-unit management role (QSR experience preferred). A strong understanding of QSR operations, food safety standards, and customer service excellence is required. Proven track record in managing and developing teams across multiple locations, excellent leadership, communication, and problem-solving skills, and the ability to thrive in a fast-paced environment are also essential. Proficiency in Microsoft Office and POS systems, as well as a willingness to travel regularly between store locations, are important for this role.,
Location: Nungambakkam, Chennai Job Description We are seeking a qualified Chartered Accountant (CA) with 2 to 3 years of experience to join our Client, a reputable accounting firm. In this role, you will play a crucial part in delivering high-quality financial services to our diverse clientele. You will be responsible for ensuring accuracy in financial reporting, compliance with regulatory requirements, and providing strategic financial guidance. Key Responsibilities - Prepare and review financial statements in compliance with accounting standards. - Conduct audits and provide recommendations to improve client financial management processes. - Offer strategic advice on tax planning and financial forecasting. - Analyze financial data to identify trends and potential risks. - Collaborate with clients to understand their financial goals and provide tailored solutions. - Ensure timely and accurate filing of tax returns and compliance reports. - Develop and implement accounting policies and procedures for clients. - Support clients during financial audits and regulatory inspections. Skills and Qualifications - Chartered Accountant (CA) qualification is mandatory. - 2 years of experience in accounting, auditing, or financial consulting. - Deep understanding of accounting principles, tax regulations, and financial reporting. - Proficiency in accounting software and MS Office Suite. - Strong analytical and problem-solving skills. - Excellent communication and client-facing skills. - Ability to work effectively both independently and in a team. - Willingness to travel for client meetings and engagements as required. Benefits - Competitive salary package with performance-based incentives. - Opportunities for professional development and advancement. - Exposure to diverse clients and industries. Candiates within the radius of 5 KMs or willing to relocate are preferred
Job Opening: Digital Marketing & Field Marketing Executive Experience: 2–3 Years Location: Tamil Nadu (Multi-Outlet Operations) Industry: Food Retail / Bakery / Sweets & Cakes Role Overview We are looking for an energetic and execution-focused Digital & Field Marketing Executive who can drive local visibility, footfall, and brand engagement across our bakery and restaurant outlets. This role combines hands-on digital marketing with on-ground activation , making it ideal for someone who enjoys both online campaigns and real-world execution. Key Responsibilities Digital Marketing Manage and execute Instagram, Facebook & Google Business activities for multiple outlets Plan and execute local digital campaigns (offers, festivals, launches, promotions) Coordinate reels, short videos, creatives, and captions with designers / agencies Track basic performance metrics: reach, engagement, leads, footfall correlation Monitor and respond to Google Reviews and online customer feedback Field & Local Marketing Plan and execute local area marketing near outlets (flyers, standees, sampling, tie-ups) Coordinate promotions with schools, colleges, offices, apartments, events & corporates Support new outlet launches and seasonal campaigns on the ground Build local partnerships with nearby businesses and institutions Ensure branding visibility around outlets (posters, boards, collaterals) What We’re Looking For 2–3 years of experience in Digital Marketing / Field Marketing / Local Marketing Experience in retail, food, QSR, FMCG, or hospitality is a strong advantage Good understanding of social media platforms and local promotions Willingness to travel locally and be present on the field when required Strong execution mindset — less theory, more action Basic data sense to track what’s working and what’s not Must-Have Skills Social media handling (Instagram, Facebook, Google Business) Campaign execution (online + offline) Local promotion & vendor coordination Communication & coordination skills Basic reporting and documentation Good to Have (Not Mandatory) Experience working with influencers or food bloggers Exposure to WhatsApp marketing or CRM follow-ups Photography / short video shooting basics (mobile is fine) What this role offers? Opportunity to work with a fast-growing, well-known food brand High visibility role with direct impact on sales and footfall Freedom to experiment with ideas and execute them end-to-end Strong learning exposure across branding, retail marketing, and execution