As the Head of Delivery at Saffron Edge, you will play a crucial role in leading our Delivery function for Digital Marketing services in Gurgaon. Your primary focus will be on driving client success, ensuring operational excellence, and managing high-performance teams across various services such as SEO, ABM, Paid Media, Social, and Automation. Your mission will involve spearheading end-to-end client delivery to achieve world-class satisfaction and retention. You will be responsible for setting and monitoring KPIs, SLAs, and operational processes to ensure seamless service delivery. Collaborating closely with the Revenue teams will be essential to scale client growth and maximize ROI. Additionally, your role will involve coaching, developing, and nurturing a high-performing team to deliver exceptional results. Innovation and excellence should be ingrained in every campaign you oversee. To excel in this position, you should bring to the table over 10 years of experience in Digital Marketing, with at least 5 years in senior agency leadership roles. Your expertise in SEO, including strategy development, audits, and off-page optimization at scale, will be critical. Exposure to ABM, Paid Media, Automation, and Social delivery is also required. A strategic mindset coupled with execution-led thinking will be pivotal for driving outcomes over activities. As a leader, you should possess a problem-solving attitude and be actively involved in addressing challenges. At Saffron Edge, we are embarking on an exciting journey of growth, and this role will be instrumental in shaping our future endeavors. If you believe you have what it takes to drive success, innovation, and growth in the digital marketing space, we encourage you to apply or refer someone who fits the bill. Join us in building something remarkable at Saffron Edge - let's start a conversation about how you can contribute to our team's success and be a part of our growth story. Apply now or recommend a candidate who would thrive in this dynamic leadership role.,
Role Overview: As the Head of Delivery at Saffron Edge, you will lead the Delivery function for Digital Marketing services in Gurgaon. Your main focus will be on driving client success, ensuring operational excellence, and managing high-performance teams across services such as SEO, ABM, Paid Media, Social, and Automation. Your mission involves spearheading end-to-end client delivery to achieve world-class satisfaction and retention. Collaborating closely with Revenue teams is essential to scale client growth and maximize ROI. Your role includes coaching, developing, and nurturing a high-performing team for exceptional results. Innovation and excellence should be integral in every campaign overseen. Key Responsibilities: - Lead the Delivery function for Digital Marketing services in Gurgaon - Drive client success and ensure operational excellence - Manage high-performance teams across services like SEO, ABM, Paid Media, Social, and Automation - Spearhead end-to-end client delivery for world-class satisfaction and retention - Set and monitor KPIs, SLAs, and operational processes for seamless service delivery - Collaborate closely with Revenue teams to scale client growth and maximize ROI - Coach, develop, and nurture a high-performing team for exceptional results - Oversee campaigns with innovation and excellence ingrained in every aspect - Ensure strategic mindset and execution-led thinking for driving outcomes over activities - Address challenges with a problem-solving attitude and active involvement Qualifications Required: - Over 10 years of experience in Digital Marketing, with at least 5 years in senior agency leadership roles - Expertise in SEO, including strategy development, audits, and off-page optimization at scale - Exposure to ABM, Paid Media, Automation, and Social delivery - Strategic mindset coupled with execution-led thinking - Problem-solving attitude and active involvement in addressing challenges (Note: No additional details about the company were provided in the job description.),