Job Summary We are looking for a detail-oriented Administrative Coordinator to support our Leadership and Account Management teams. You’ll be responsible for assisting with audits, supporting training tracking, managing reports and onboarding tasks, and helping with schedule changes and data collation for invoicing. This role is remote and requires someone who can work with minimal supervision but communicates proactively. The job scope may evolve, and flexibility is key. If you are proactive, tech-savvy, and thrive in a highly organised role, we want to hear from you! Key Responsibilities Administrative Support for Account Managers Schedule, download, and check weekly/monthly reports; consolidate data as needed Manage onboarding/offboarding processes and system access checklists Assign training, track completion, and compile results Gather and collate invoice-related data monthly Schedule Management (ROTA) Plot weekly team schedules accurately Manage requests for changes in schedule or time-off adjustments Communicate updates in ROTA to relevant stakeholders in a timely manner Skills And Qualifications Proficiency in Excel or Google Sheets (including Pivot Tables and VLOOKUP) Comfortable navigating various platforms and managing data Preferably with experience with SaaS tools (e.g., Zendesk, LearnUpon, etc.) Prior experience in administrative support or compliance coordination is an advantage High level of accuracy and attention to detail Strong organisational and time management skills Excellent written and verbal communication skills Personal Attributes Ethical, dependable, and trustworthy Self-starter with strong initiative Fast learner with adaptability to shifting tasks Strong communicator and collaborator Schedule 8 hours on a Monday 1pm to 9pm (PHL) 8 hours on a Friday 5pm to 1am (PHL) 4 hours Tues - Thu 1pm to 5pm (PHL) Show more Show less

Newstel is hiring! We’re looking for a proactive and empathetic Customer Service Associate to support our customers through digital channels. If you’re tech-savvy, customer-obsessed, and can thrive in a fast-paced online marketplace, we’d love to hear from you. This is a remote-first role open to candidates based in the Philippines. Whether you’re a fresh graduate or experienced in B2C support, if you’re passionate about helping people and delivering exceptional service, this role is for you. What You’ll Be Doing Responding to customer inquiries via email with clarity, accuracy, and care Ensuring timely and accurate resolution of customer concerns Keeping up-to-date with internal tools, processes, and new feature launches Maintaining CRM records and ensuring all customer data is accurate and updated Collaborating with internal teams and third-party partners to address customer needs What We’re Looking For Experience in B2C customer support, ideally through digital channels Strong empathy and ability to engage with diverse customer personalities Comfortable working in a marketplace environment with multiple stakeholders Excellent written and verbal communication in English Computer-literate with basic knowledge of system tools and online navigation Educational background: High School (Old Curriculum) / SHS Graduate / Associate or Vocational Graduate / College Graduate Why Newstel? At Newstel, we don’t just connect brands to customers—we build lasting relationships through authentic and human-first interactions. We believe in continuous growth, operational excellence, and putting our people first. Location: Remote – Philippines Equipment: You’ll use your own device, and we’ll support you with the tools and access you need. Our Hiring Process We believe hiring should be a two-way conversation. Our process is designed to help us get to know each other: Capabilities, tasks, and equipment assessment Initial Interview Final Interview Ready to apply? Send your CV and a short introduction. Tell us why this role excites you – we can’t wait to meet you!

As an Influencer and Ambassador Admin Coordinator, your role is crucial in ensuring the smooth day-to-day management of our brand partnerships. You will work closely with our Ambassador and Influencer Manager to support influencers and ambassadors, track their activities, and maximize their impact on the brand. Your responsibilities will include contract management, product fulfillment and cost tracking, content and user-generated content follow-up, performance tracking and reporting, relationship management, and covering for customer services when required. Key Responsibilities: - Contract Management: Draft, customize, and track influencer and ambassador contracts, ensuring timely signatures and proper filing. - Product Fulfillment and Cost Tracking: Coordinate product shipments, maintain detailed records of costs, and track deliveries. - Content and UGC Follow-up: Support in following up on user-generated content requests, track deliverables, and maintain records. - Performance Tracking and Reporting: Create monthly reports on influencer and ambassador activity, analyze ROI, and highlight top performers. - Relationship Management: Act as a point of contact for influencers and ambassadors, respond to queries professionally, and maintain brand-aligned communication. - Cover for Customer Services: Provide customer service support when needed. Skills Required: - Highly organized and detail-oriented with strong administrative skills. - Confident in managing multiple tasks and proactive follow-up. - Effective written and verbal communication skills. - Ability to work independently and as part of a team. - Proficiency in spreadsheets, tracking sheets, and reporting tools. - Previous experience in influencer, ambassador, or partnerships admin is desirable. Why Join Us - Be part of a passionate, high-performance team. - Work on a mission-driven brand that values community, transparency, and growth. - Enjoy flexible hours and a remote-first working environment. - Opportunity for growth within a fast-paced, dynamic business. Hiring Process: - Paper Screening - Assessment - Initial Interview - 2nd Interview - Final Interview If you are detail-oriented, proactive, and eager to support the success of our brand partnerships, we invite you to apply for the role of Influencer and Ambassador Admin Coordinator. Join us in driving impactful collaborations and contributing to the growth of our brand.,