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Information Technology Infrastructure Manager Pepper Advantage

8.0 - 12.0 years

0 Lacs

maharashtra

On-site

Role Overview: As the IT Infrastructure Manager, your primary responsibility will be to manage and optimize the entire IT infrastructure supporting the call center operations. You will ensure high availability of systems, seamless network performance, robust data security, and proactive incident management to deliver uninterrupted customer service. Key Responsibilities: - Oversee the design, implementation, and maintenance of servers, networks, telephony (VoIP), and other critical infrastructure for call center operations. - Ensure 24/7 uptime of all call center IT systems and applications. - Manage cloud/on-premises hybrid environments, data centers, and disaster recovery sites. - Implement...

Posted 1 month ago

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