Job
Description
You are a Network Support Specialist (L3) with 3+ years of experience in network troubleshooting, adept at solving customer problems in enterprise environments. You possess in-depth knowledge of endpoint technologies such as EDR, ZTNA, Identity Management, LDAP, Active Directory, ADFS, Azure AD, and similar systems. **Role Overview:** As a Network Troubleshooting Specialist at Netsach, you will be responsible for identifying, diagnosing, and resolving complex network issues in real-time. Your expertise in scripting, tools, and security technologies will be crucial in providing exceptional customer solutions. **Key Responsibilities:** - Identify, troubleshoot, and debug network-related problems, ensuring minimal downtime for customers. - Write custom scripts and automate processes to streamline troubleshooting workflows. - Utilize advanced network troubleshooting tools like Wireshark, Nmap, and hardware tools for effective problem resolution. - Collaborate with customers to reproduce issues and deliver effective solutions. - Handle complex network configurations in multi-site and hybrid cloud setups. - Provide expert guidance on endpoint security and network infrastructure, integrating various technologies to resolve incidents. - Document troubleshooting steps, resolutions, and best practices for knowledge sharing within the team. **Qualification Required:** - Bachelor's degree in Computer Science, Information Technology, or related field. - 3 to 5 years of proven experience in network troubleshooting in enterprise environments. - In-depth knowledge of endpoint technologies and network security appliances. - Hands-on experience in managing complex network configurations and expertise in Linux server and network administration. - Proficiency in scripting languages for automation and diagnostics. - Strong problem-solving skills and excellent communication abilities. Netsach offers a competitive salary and benefits package, opportunities for professional growth, a collaborative work environment with flexible remote options, and the chance to work on cutting-edge technologies impacting global clients. Thank you, Emily Jha Netsach - A Cyber Security Company You are a Network Support Specialist (L3) with 3+ years of experience in network troubleshooting, adept at solving customer problems in enterprise environments. You possess in-depth knowledge of endpoint technologies such as EDR, ZTNA, Identity Management, LDAP, Active Directory, ADFS, Azure AD, and similar systems. **Role Overview:** As a Network Troubleshooting Specialist at Netsach, you will be responsible for identifying, diagnosing, and resolving complex network issues in real-time. Your expertise in scripting, tools, and security technologies will be crucial in providing exceptional customer solutions. **Key Responsibilities:** - Identify, troubleshoot, and debug network-related problems, ensuring minimal downtime for customers. - Write custom scripts and automate processes to streamline troubleshooting workflows. - Utilize advanced network troubleshooting tools like Wireshark, Nmap, and hardware tools for effective problem resolution. - Collaborate with customers to reproduce issues and deliver effective solutions. - Handle complex network configurations in multi-site and hybrid cloud setups. - Provide expert guidance on endpoint security and network infrastructure, integrating various technologies to resolve incidents. - Document troubleshooting steps, resolutions, and best practices for knowledge sharing within the team. **Qualification Required:** - Bachelor's degree in Computer Science, Information Technology, or related field. - 3 to 5 years of proven experience in network troubleshooting in enterprise environments. - In-depth knowledge of endpoint technologies and network security appliances. - Hands-on experience in managing complex network configurations and expertise in Linux server and network administration. - Proficiency in scripting languages for automation and diagnostics. - Strong problem-solving skills and excellent communication abilities. Netsach offers a competitive salary and benefits package, opportunities for professional growth, a collaborative work environment with flexible remote options, and the chance to work on cutting-edge technologies impacting global clients. Thank you, Emily Jha Netsach - A Cyber Security Company
