3 - 5 years

3 - 5 Lacs

Posted:None| Platform: Naukri logo

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Job Type

Full Time

Job Description


Essential Duties and Responsibilities:

  • The Network engineer support Level 2/3 position is a key contributor in the success of managing our clients networks. This is achieved by quickly resolving incidents that our clients open tickets for and by constantly.
  • monitoring the alerts generated by our tools to resolve incidents before our clients are aware.
  • Good English communication
  • Flexibility in shift support
  • Prior experience working in INTL project
  • Preference for Immediate Joiner

MUST HAVE SKILLS

  • Ability to work on multiple priorities, multi-tasking and/or projects simultaneously.
  • Hands on experience on Switching configuration L2 level
  • Hands on experience on Routing configuration L2 level
  • Hands on WAP & WLC devices to triage and resolve
  • Experience to handle Internet Gateway/Direct Connect set up
  • VPN set up and troubleshooting
  • Handle ISP Links and Trunk configuration on (SDWAN/MPLS)
  • Troubleshooting Firewall configuration and Add/Modify security rules

GOOD TO HAVE SKILLS

  • Organized, detail oriented and self-motivated.
  • Ability to provide and maintain detailed documentation on each ticket.
  • Strong computer skills and the ability to effectively communicate through e-mail.
  • Knowledge in troubleshooting networking configurations and proactive resolution.

PRODUCT KNOWLEDGE

  • CISCO
  • FORITGATE
  • CHECKPOINT
  • PALO ALTO
  • willingness to learn any new products

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