Job
Description
Role & responsibilities Key Responsibilities: Network Configuration & Maintenance: Configure, monitor, and manage network infrastructure components including Cisco switches, Fortinet firewalls, and Unifi/Mireka access points. Firewall Management: Implement and manage Fortinet firewall policies, VPN configurations, and security rules to protect the network from threats. Troubleshooting & Support: Diagnose, troubleshoot, and resolve network issues related to switches, firewalls, access points, and overall connectivity. Provide 2nd level technical support for network-related incidents. Network Performance Monitoring: Monitor the performance of network devices and ensure optimal network operation through proactive management. Documentation: Maintain detailed documentation of network configurations, topology, and security policies. Collaboration: Work closely with other IT teams to ensure network configurations meet operational requirements, security standards, and scalability for current and future needs. Upgrades & Patches: Implement software upgrades and patches for networking devices as needed to ensure the latest security standards and functionalities. Network Design Assistance: Assist in designing and planning new network segments, expansions, or infrastructure upgrades. User Support: Provide networking support for end-users, ensuring reliable and secure access to resources, especially related to network connectivity, Wi-Fi issues, and remote VPN access. Key Skills & Qualifications: Networking Knowledge: Strong understanding of networking protocols (TCP/IP, DNS, DHCP, VLANs, routing, etc.) and hands-on experience with Cisco switches and routers. Firewall Expertise: Hands-on experience configuring and troubleshooting Fortinet Firewalls, including VPNs, traffic filtering, and security policy management. Access Points Management: Knowledge of Mireka and Unifi access point setups, configurations, and troubleshooting. Networking Tools: Familiarity with network monitoring tools and troubleshooting utilities (e.g., Wireshark, Ping, Traceroute). Certification: CCNA, CompTIA Network+, or equivalent networking certifications preferred. Problem Solving: Strong analytical and troubleshooting skills, with a methodical approach to network issue resolution.