Job Summary As a Storage Support Engineer, you provide support to customers, customer support personnel, and field support staff that is focused on diagnosing, troubleshooting, repairing and debugging NetApp products. You respond to situations where first-line product support has failed to isolate or fix problems in hardware or software products, and you ensure delivery of optimal results. You must be a “take charge” professional with demonstrated technical problem-solving skills; and a subject matter expert; and have a strong customer service orientation and experience. You'll also be happy to come into the office either full time or hybrid (minimum two days a week). • Respond to situations where NetApp product support has been unable to solve customer’s technical issues. • Collaborate with or escalate cases with other NetApp Technical Support teams and/or Escalation Engineers when the problem is too complex or falls out of your specific area of expertise in order to most quickly facilitate solutions for customers. • Work collaboratively with customers in potentially stressful situations, while providing professional and courteous technical expertise. • Create new knowledge base articles to share information and best practices for reuse throughout the Technical Support Center • Focus on E-series and StorageGRID specialization and build deep technical expertise in these areas. Job Requirements • Storage and Object based storage experience • Ability to troubleshoot difficult technical issues with strong commitment to deliver excellent customer service experience. • Passion and ability to learn new technologies in a fast-pace environment. • Work well in a team environment and be a proactive contributor to team development projects. • Creative approach to problem solving and demonstrate a ‘can-do’ attitude. • High ability to multi-task, manage workload and define priorities based on business impact of issues. • Strong aptitude for learning new technologies and understanding how to utilize them in a customer facing environment. • Ability to follow standard engineering principles and practices. Strong Understanding of the Following: Hardware principles, RAID, and iSCSI Object-based storage and S3 protocol Distributed databases (Cassandra) Network troubleshooting experience (Wireshark, TCP) Linux administration and scripting Virtualization (VMware, Docker-containers) Data protection and understanding of T10 Protection Information (PI) concepts Experience with NetApp Data ONTAP 9.0+ (a plus), Fiber Channel, Infiniband, NVMe-oF, HTTP/RestAP Education • Typically requires a minimum of 2-5 years related experience within a similar Technical Support role • A Bachelor of Science in Engineering or Computer Science; or equivalent related experience is required

Job Summary As an Engineering Manager for the Core Software and Data Management team at NetApp, you will lead a team focused on delivering solutions that meet customers' needs across engineered systems and cloud services. The CSDM team is responsible for a range of functions in ONTAP, NetApp's cross-platform data management and storage software. Areas of responsibility include ONTAP Filesystem, Anti-ransomware and Encryption data management capabilities, Core wafl features and quality. You will direct the activities of a software development team that designs, develops, tests, and owns the software lifecycle. You will impact the planning, execution, and delivery of parallel projects for NetApp customer. Job Requirements Solid technical expertise in C, C++, system design, and operating systems. Proven experience managing small to medium-sized software development teams. Build strong working relationships across all levels of the organization, including remote areas. Excellent verbal and written communication skills. Strong understanding of software development lifecycle, quality assurance processes, and project management methodologies. Experience with cloud technologies, and hybrid cloud solution. Job Responsibilities Lead and manage a team of engineers to deliver complex Data Management capabilities. Create and influence strategy and deliver on execution. Apply in-depth knowledge to solve broad issues that are complex in scope and establish medium to long-range plans. Work effectively with staff to vice president level employees and employees within and outside of their function and organization. Interface with customers and partners to resolve escalations in conjunction with support teams. Hire, Mentor and develop engineering talent, fostering a culture of innovation, collaboration, and continuous improvement. Ensure the team adheres to best practices in software development, quality assurance, and project management. Drive the adoption of new technologies and methodologies to improve efficiency and product quality. Oversee resource allocation, project prioritization, and timelines to ensure successful project delivery. Collaborate with other senior leaders to align engineering efforts with business objectives. Education • Requires a minimum of 3 years related to people leadership and project management. • 10+ years in technology or other software development industry. • Bachelor of Science degree in Computer Science or equivalent experience.

Job Summary NetApp Data Availability & Replication Technologies (DART), group delivers high quality, complete and competitive solutions using Synchronous and Asynchronous replication to enable businesses, both on Prem and in the Cloud. As a Software Engineer you will work as part of a team responsible for participating in the development, testing and debugging of operating systems and file systems that run NetApp storage applications. As part of the Research and Development function, the overall focus of the group is on competitive market and customer requirements, technology advances, product quality, product cost and time-to-market. Software engineers focus on enhancements to existing products as well as new product development. Job Requirements Hands-on experience in C and C++ Programming. Ability to work collaboratively within a team environment of other engineers to meet aggressive goals and high-quality standards. Experience in software design and development. A strong understanding of basic to complex concepts related to computer architecture, data structures, and programming practices. As part of a team, you will participate in technical discussions where evaluating and executing design and development plans for products are reviewed. You will have a direct influence on the decisions and outcomes related to project direction. A major part of your responsibility will be to apply current skills and use up-to-date technologies to complete projects as part of the development cycle including Coding, Testing, Test Automation, Debugging, Reliability, and Performance Analysis. Ability to follow standard engineering principles and practices. Creative approach to problem solving. Willingness to work on additional tasks and responsibilities that will contribute towards team, department, and company goals. Education 5 to 8 years of experience is preferred A Bachelor of Science Degree in Electrical Engineering or Computer Science, a Master Degree, or a PhD; or equivalent experience is required. At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process. Equal Opportunity Employer NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, and any protected classification. Why NetApp? We are all about helping customers turn challenges into business opportunity. It starts with bringing new thinking to age-old problems, like how to use data most effectively to run better - but also to innovate. We tailor our approach to the customer's unique needs with a combination of fresh thinking and proven approaches. We enable a healthy work-life balance. Our volunteer time off program is best in class, offering employees 40 hours of paid time off each year to volunteer with their favourite organizations. We provide comprehensive benefits, including health care, life and accident plans, emotional support resources for you and your family, legal services, and financial savings programs to help you plan for your future. We support professional and personal growth through educational assistance and provide access to various discounts and perks to enhance your overall quality of life. If you want to help us build knowledge and solve big problems, let's talk. Show more Show less

Job Summary NetApp is a cloud-led, data-centric software company that helps organizations put data to work in applications that elevate their business. We help organizations unlock the best of cloud technology. As a member of Solutions Integration Engineering you work cross-functionally to define and create engineered solutions /products which would accelerate the field adoption. We work closely with ISV’s and with the startup ecosystem in the Virtualization, Cloud, and AI/ML domains to build solutions that matter for the customers You will work closely with product owner and product lead on the company's current and future strategies related to said domains. Job Requirements Deliver features, including participating in the full software development lifecycle. Deliver reliable, innovative solutions and products Participate in product design, development, verification, troubleshooting, and delivery of a system or major subsystems, including authoring project specifications. Work closely with cross-functional teams including business stakeholders to innovate and unlock new use-cases for our customers Write unit and automated integration tests and project documentation Technical Skills Understanding of Software development lifecycle Proficiency in full stack development ~ Python, Container Ecosystem, Cloud and Modern ML frameworks Knowledge of Data storage and Artificial intelligence concepts including server/storage architecture, batch/stream processing, data warehousing, data lakes, distributed filesystems, OLTP/OLAP databases and data pipelining tools, model, inferencing as well as RAG workflows. Exposure on Data pipeline, integrations and Unix based operating system kernels and development environments, e.g. Linux or FreeBSD. A strong understanding of basic to complex concepts related to computer architecture, data structures, and new programming paradigms Demonstrated creative and systematic approach to problem solving. Possess excellent written and verbal communication skills. Education Minimum 5 years of experience and must be hands-on with coding. B.E/B.Tech or M.S in Computer Science or related technical field. At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process. Equal Opportunity Employer NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, and any protected classification. Why NetApp? We are all about helping customers turn challenges into business opportunity. It starts with bringing new thinking to age-old problems, like how to use data most effectively to run better - but also to innovate. We tailor our approach to the customer's unique needs with a combination of fresh thinking and proven approaches. We enable a healthy work-life balance. Our volunteer time off program is best in class, offering employees 40 hours of paid time off each year to volunteer with their favourite organizations. We provide comprehensive benefits, including health care, life and accident plans, emotional support resources for you and your family, legal services, and financial savings programs to help you plan for your future. We support professional and personal growth through educational assistance and provide access to various discounts and perks to enhance your overall quality of life. If you want to help us build knowledge and solve big problems, let's talk. Show more Show less

Job Summary NetApp is an intelligent data infrastructure company that provides unified data storage, integrated data services, and cloud operations solutions to enterprise customers. We help organizations unlock the best of cloud technology. As a technical member of the Common Platform team, you will work as part of the team responsible for Operating System, Kernel, Low level software and System Engineering. As part of the Research and Development function, the overall focus of the group is on competitive market and customer requirements, technology advances, product quality, product cost and time-to-market. This position requires and individual who is creative, self-motivated, team-oriented, technology savvy, and driven to produce results for the NetApp business. Job Requirements Contribute to all stages of software development: design, coding, debugging, testing, and performance improvement. Engage in technical discussions within the team and across functions, sharing insights and solutions. Develop software using C and C++ in LINUX and UNIX environments. Apply knowledge of computer architecture, operating systems, file systems, networking, algorithms, and data structures. Demonstrate expertise in Linux kernel, scheduling, kernel debugging, and driver integration. Possess knowledge of computer hardware and architecture, including processors, memory, motherboards, I/O subsystems, and data structures. Knowledge in storage technologies is advantageous. Preferred Skills Understand PCIe lanes, link training, and error handling. Implement and debug watchdog timers for system reliability. Knowledge of high availability concepts, including failover mechanisms, redundancy, and load balancing. Familiarity with Intel CPU architecture and machine check architecture, including error detection, reporting, and recovery. Develop, debug, and integrate device drivers in the Linux kernel. Understand basic BIOS and boot loader concepts, including initialization sequences and firmware interfaces. Manage interrupt requests (IRQ), interrupt service routines (ISR), and deferred processing in the kernel. Understand basic storage platforms, including disk arrays, solid-state drives (SSD), and storage virtualization. Education Have 2 to 7 years of relevant experience. Hold a bachelor’s degree in electrical engineering or computer science, or equivalent experience; higher degrees are preferred. At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process. Equal Opportunity Employer NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, and any protected classification. Why NetApp? We are all about helping customers turn challenges into business opportunity. It starts with bringing new thinking to age-old problems, like how to use data most effectively to run better - but also to innovate. We tailor our approach to the customer's unique needs with a combination of fresh thinking and proven approaches. We enable a healthy work-life balance. Our volunteer time off program is best in class, offering employees 40 hours of paid time off each year to volunteer with their favourite organizations. We provide comprehensive benefits, including health care, life and accident plans, emotional support resources for you and your family, legal services, and financial savings programs to help you plan for your future. We support professional and personal growth through educational assistance and provide access to various discounts and perks to enhance your overall quality of life. If you want to help us build knowledge and solve big problems, let's talk. Show more Show less

Job Summary As a Software Engineer you will work as part of a team of skilled engineers accountable for participating in the entire lifecycle of the products including design, development, maintenance & testing. As part of this function, you will build a deep working knowledge of core NetApp technologies, cloud technologies, storage systems and more. You will also actively participate in the coding and design process right from incubation to completion of the product. You will participate in technical discussions within the immediate group and across functions, where evaluating and executing design and development plans for products are reviewed. You will be guided by senior members of the team in building and architecting cloud-scale products that will be used by thousands of customers. Job Requirements Strong programming skills in Java/JavaScript/Typescript/Python/React, development using microservices architecture and Kubernetes. Strong in Data Structures and algorithms. Experience in developing services in any of the major cloud providers preferred. Full Stack developer preferred. Should have a good storage and networking background and understanding of concepts around the same. Should be very versatile with Linux or Other UNIX OS, its technologies and understanding. Good understanding of REST API design and implementation. Should have attained experience and knowledge in solving complex problems. Should have strong aptitude to learn new technologies. Should be a good team player who collaborates within and outside the team. Education A minimum of 5 years of experience is required. 5 to 8 years of experience is preferred B.E/B. Tech or M.S in Computer Science or related technical field. At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process. Equal Opportunity Employer NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, and any protected classification. Why NetApp? We are all about helping customers turn challenges into business opportunity. It starts with bringing new thinking to age-old problems, like how to use data most effectively to run better - but also to innovate. We tailor our approach to the customer's unique needs with a combination of fresh thinking and proven approaches. We enable a healthy work-life balance. Our volunteer time off program is best in class, offering employees 40 hours of paid time off each year to volunteer with their favourite organizations. We provide comprehensive benefits, including health care, life and accident plans, emotional support resources for you and your family, legal services, and financial savings programs to help you plan for your future. We support professional and personal growth through educational assistance and provide access to various discounts and perks to enhance your overall quality of life. If you want to help us build knowledge and solve big problems, let's talk. Show more Show less

Job Summary The Core Software team is a high-performance engineering team responsible for building the fundamental software to manage the ONTAP software product. You will work as part of a team responsible for the development, testing and debugging of distributed software that drives NetApp cloud, hybrid-cloud and on-premises solutions. As a seasoned software engineer, you will work as part of a team of skilled and passionate engineers responsible for participating in the design, development, debugging, maintenance & testing. This position requires an individual to be creative, team-oriented, technology savvy, and driven to produce results Job Requirements Proficiency in C++ is must. Experience with Python is a bonus. Experience working with file systems, distributed systems, client-server programming, multi-threaded applications, and operating systems such as FreeBSD, Linux A strong understanding of basic to complex concepts related to computer architecture, data structures, and programming practices. Experience in integrating 3rd Party Software Packages into a product. Experience in working with Security Vulnerabilities, CVEs and resolving them. Experience with REST API, Cloud, and Virtualization environments is a plus. Demonstrated creative and systematic approach to problem solving. Possess excellent written and verbal communication skills. Ability to work under limited supervision and direction. Ability to work collaboratively within a team environment of other engineers to meet aggressive goals and high-quality standards Lead medium to large feature deliveries, including participating in the full software development lifecycle. Deliver reliable, innovative storage and data management products. Design, implement and test software in Python with a focus on simplicity, reliability, and manageability. Participate in product design, development, verification, troubleshooting, and delivery of a system or major subsystems, including authoring project specifications. Write unit and automated integration tests. Conduct and participate in technical discussions within the team as well as with other groups across Business Units in the company. Facilitate technical discussions and lead presentations with engineering leadership. Education B.Tech/BE in Computer Science/Computer Engineering, a master’s degree, or equivalent experience is required 4-8 years of industry experience in the relevant domain is required At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process. Equal Opportunity Employer NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, and any protected classification. Why NetApp? We are all about helping customers turn challenges into business opportunity. It starts with bringing new thinking to age-old problems, like how to use data most effectively to run better - but also to innovate. We tailor our approach to the customer's unique needs with a combination of fresh thinking and proven approaches. We enable a healthy work-life balance. Our volunteer time off program is best in class, offering employees 40 hours of paid time off each year to volunteer with their favourite organizations. We provide comprehensive benefits, including health care, life and accident plans, emotional support resources for you and your family, legal services, and financial savings programs to help you plan for your future. We support professional and personal growth through educational assistance and provide access to various discounts and perks to enhance your overall quality of life. If you want to help us build knowledge and solve big problems, let's talk. Show more Show less

Job Summary The SAN Management Plane team is developing next generation block storage solutions. NetApp’s SAN-optimized all-flash arrays deliver a simplified and consistent SAN experience for mission-critical workloads providing industry-leading availability, superior performance, and simplified data management across hybrid cloud environments. As a software engineer you will work as part of a team of skilled and passionate engineers responsible for design, development, maintenance & testing. This is a great opportunity to solve challenging, complex problems with immediate applications in high growth sectors of the tech industry Job Requirements Multiple years developing in C++ on Linux (or are an expert C programmer with the ability and desire to quickly learn C++). Experience designing and developing highly multithreaded, systems level applications. Demonstrated ability to learn new software projects quickly and have successfully completed multiple projects. Experience optimizing system level code where performance is critical. Teamwork and collaboration within and outside of geographically diverse and located team members. Excellent communication skills (verbal and written) to articulate, communicate and influence solutions and design. Distributed systems (distributed processing/algorithms/applications) experience with concurrent execution within multiple threads, running on multiple cores, running on multiple nodes as part of an overall system cluster. Experience with Block and/or File System (NFS) based storage systems. Experienced in Agile software development and Atlassian tools (JIRA, Confluence, etc.) Knowledge of REST API, Cloud, and Virtualization environments is a plus. Education BE or higher in Computer Science or Electrical Engineering. 5 – 8 years of systems level software development experience in the enterprise storage industry or similar environment. At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process. Equal Opportunity Employer NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, and any protected classification. Why NetApp? We are all about helping customers turn challenges into business opportunity. It starts with bringing new thinking to age-old problems, like how to use data most effectively to run better - but also to innovate. We tailor our approach to the customer's unique needs with a combination of fresh thinking and proven approaches. We enable a healthy work-life balance. Our volunteer time off program is best in class, offering employees 40 hours of paid time off each year to volunteer with their favourite organizations. We provide comprehensive benefits, including health care, life and accident plans, emotional support resources for you and your family, legal services, and financial savings programs to help you plan for your future. We support professional and personal growth through educational assistance and provide access to various discounts and perks to enhance your overall quality of life. If you want to help us build knowledge and solve big problems, let's talk. Show more Show less

Job Summary The Core Software team is a high-performance engineering team responsible for building the fundamental software to manage the ONTAP software product. You will work as part of a team responsible for the development, testing and debugging of distributed software that drives NetApp cloud, hybrid-cloud and on-premises solutions. As a software engineer, you will work as part of a team of skilled and passionate engineers responsible for participating in the design, development, debugging, maintenance & testing. This position requires an individual to be creative, team-oriented, technology savvy, and driven to produce results. Responsibilities Participate in medium to large feature deliveries, including full software development lifecycle Deliver reliable, innovative storage and data management products Design, implement and test software in Python with a focus on simplicity, reliability, and manageability Participate in product design, development, verification, troubleshooting, and delivery of a system or major subsystems, including authoring project specification Write unit and automated integration tests Conduct and participate in technical discussions within the team as well as with other groups across Business Units in the company Facilitate technical discussions and lead presentations with engineering leadership. Job Requirements Proficiency in Python & C++ Experience with REST API, Cloud, and Virtualization environments is a plus Familiarity with data storage virtualization, knowledge on hypervisors such as VMware ESX, Linux KVM is preferred Experience working with file systems, distributed systems, client-server programming, multi-threaded applications, and operating systems such as FreeBSD, Linux A strong understanding of basic to complex concepts related to computer architecture, data structures, and programming practices Demonstrated creative and systematic approach to problem solving Possess excellent written and verbal communication skills Ability to work under limited supervision and direction Ability to work collaboratively within a team environment of other engineers to meet aggressive goals and high-quality standards Education A Bachelor of Science Degree in Engineering or Computer Science with 2 years of experience, or a Master’s Degree; or equivalent experience is required. At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process. Equal Opportunity Employer NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, and any protected classification. Why NetApp? We are all about helping customers turn challenges into business opportunity. It starts with bringing new thinking to age-old problems, like how to use data most effectively to run better - but also to innovate. We tailor our approach to the customer's unique needs with a combination of fresh thinking and proven approaches. We enable a healthy work-life balance. Our volunteer time off program is best in class, offering employees 40 hours of paid time off each year to volunteer with their favourite organizations. We provide comprehensive benefits, including health care, life and accident plans, emotional support resources for you and your family, legal services, and financial savings programs to help you plan for your future. We support professional and personal growth through educational assistance and provide access to various discounts and perks to enhance your overall quality of life. If you want to help us build knowledge and solve big problems, let's talk. Show more Show less

Job Summary NetApp is a cloud-led, data-centric software company that helps organizations put data to work in applications that elevate their business. We help organizations unlock the best of cloud technology. We are seeking a skilled and innovative Cloud Engineer to join our team. As a Cloud Engineer, you will be responsible for developing and maintaining cloud-based solutions, with a focus on coding complex problems, automation and collaborating with the Site Reliability Engineering team for feature deployment in production. You will also be responsible for designing and implementing managed Cloud Services according to the given requirements. Additionally, you should be able to quickly learn the existing code and architecture. Job Requirements Develop, test, and maintain cloud-based applications and services using Go Lang, Python or proficiency in any of these languages Java, C++, .NET core or Ruby. Write clean, efficient, and maintainable code to solve complex problems and improve system performance. Automate deployment, scaling, and monitoring of cloud-based applications and infrastructure. Proficiency in using AI tools like Copilot to enhance productivity in automation, documentation, and unit test writing. Solid understanding of cloud computing concepts and services (e.g., AWS, Azure, Google Cloud). Experience with containerization technologies (e.g., Docker, Kubernetes) and infrastructure-as-code tools (e.g., Terraform, CloudFormation). Proficient in designing and implementing RESTful APIs and microservices architectures. Familiarity with CI/CD pipelines and tools (e.g., Jenkins, GitLab CI/CD). Knowledge of networking concepts, security best practices, and system administration. Knowledge of database technologies (e.g., SQL, NoSQL) and data storage solutions. Familiarity with monitoring and logging tools (e.g., Prometheus, ELK stack). Education Minimum 5 years of experience and must be hands-on with coding. B.E/B.Tech or M.S in Computer Science or related technical field. At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process. Equal Opportunity Employer NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, and any protected classification. Why NetApp? We are all about helping customers turn challenges into business opportunity. It starts with bringing new thinking to age-old problems, like how to use data most effectively to run better - but also to innovate. We tailor our approach to the customer's unique needs with a combination of fresh thinking and proven approaches. We enable a healthy work-life balance. Our volunteer time off program is best in class, offering employees 40 hours of paid time off each year to volunteer with their favourite organizations. We provide comprehensive benefits, including health care, life and accident plans, emotional support resources for you and your family, legal services, and financial savings programs to help you plan for your future. We support professional and personal growth through educational assistance and provide access to various discounts and perks to enhance your overall quality of life. If you want to help us build knowledge and solve big problems, let's talk. Show more Show less

Job Summary The AI Product Platform Team is responsible for building industry "best-in-class" products for Enterprise Storage and AI. We are responsible for delivering a set of products and services that innovate to power the AI storage and data management needs of Fortune 500 companies across enterprise and cloud deployments. We have a unique opportunity in the AI Product Platform team for a Product Manager who will focus on building next-generation storage and data management solutions for AI/ML and Enterprise Applications through analysis of targeted markets, market trends, new technology, customer business issues, and competitive environment. This role will involve analysing the current solution portfolio to identify gaps, develop new roadmap and help define the overall AI product strategy. This entails a firm understanding of software products, platforms, infrastructure, and the AI market, as well as developing the business case including potential revenue. This role reports to Senior Director, Product Management in the Platform Product and Engineering team at San Jose. Job Requirements Experience in product management or related technical role (product strategy, roadmap planning, product marketing, business consulting). Experience in AI/ML workloads is required. Strong experience in defining product roadmap and authoring PRDs. Ability to analyse data, problem-solve, analyse trade-offs, and scope business requirements. Excellent oral and written communication skills with the ability to influence others internally and externally. Experience working in the Enterprise Storage and data management industry, familiarity with NetApp and competitors is a plus. Education A minimum of 8+ years experience in product management or related technical role A Bachelor of Science Degree in Electrical Engineering or Computer Science, a Master degree, or a PhD; or equivalent experience is required. At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process. Equal Opportunity Employer NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, and any protected classification. Why NetApp? We are all about helping customers turn challenges into business opportunity. It starts with bringing new thinking to age-old problems, like how to use data most effectively to run better - but also to innovate. We tailor our approach to the customer's unique needs with a combination of fresh thinking and proven approaches. We enable a healthy work-life balance. Our volunteer time off program is best in class, offering employees 40 hours of paid time off each year to volunteer with their favourite organizations. We provide comprehensive benefits, including health care, life and accident plans, emotional support resources for you and your family, legal services, and financial savings programs to help you plan for your future. We support professional and personal growth through educational assistance and provide access to various discounts and perks to enhance your overall quality of life. If you want to help us build knowledge and solve big problems, let's talk. Show more Show less

Job Summary Member of a software engineering team involved in development & design of the AI Data Platform built on NetApp’s flagship storage operating ONTAP. ONTAP is a feature rich stack with its rich data management capabilities that has tremendous value to our customers and are used in mission critical applications across the world. You will work as part of a team responsible for the development, testing and debugging of distributed software that drives NetApp cloud, hybrid-cloud, and on-premises AI/ML solutions. As part of the Research and Development function, the overall focus of the group is on competitive market and customer requirements, supportability, technology advances, product quality, product cost and time-to-market. Software engineers focus on enhancements to existing products as well as new product development. This is a mid-level technical position that requires an individual to be broad-thinking, systems-focused, creative, team-oriented, technologically savvy, able to work in a small and large cross-functional teams, willing to learn and driven to produce results. Job Requirements Proficiency in programming languages like GO, Python. Experience with Machine Learning Libraries and Frameworks: PyTorch, TensorFlow, Keras, Open AI, LLMs ( Open Source), LangChain etc. Hands-on experience working with Rest APIs and Micro Services – Flask, API frameworks. Experience working in Linux, AWS/Azure/GCP, Kubernetes – Control plane, Auto scaling, orchestration, containerization is a must. Experience with No Sql Document Databases e.g., Mongo DB, Cassandra, Cosmos DB, Document DB. Experience working building Micro Services, REST APIs and related API frameworks. Experience with Big Data Technologies: Understanding big data technologies and platforms like Spark, Hadoop and distributed storage systems for handling large-scale datasets and parallel processing. Proven track record of working on mid to large sized projects. Responsible for providing support in the development and testing activities of other engineers that involve several inter-dependencies. Participate in technical discussions within the team and across cross-functional teams. Willing to work on additional tasks and responsibilities that will contribute towards team, department and company goals. A strong understanding and experience with concepts related to computer architecture, data structures and programming practices. Experience with AI/ML frameworks like PyTorch or TensorFlow is a Plus. Education Typically requires a minimum of 4-7 years of related experience with a bachelor’s degree or a master’s degree; or a PhD with relevant experience. At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process. Equal Opportunity Employer NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, and any protected classification. Why NetApp? We are all about helping customers turn challenges into business opportunity. It starts with bringing new thinking to age-old problems, like how to use data most effectively to run better - but also to innovate. We tailor our approach to the customer's unique needs with a combination of fresh thinking and proven approaches. We enable a healthy work-life balance. Our volunteer time off program is best in class, offering employees 40 hours of paid time off each year to volunteer with their favourite organizations. We provide comprehensive benefits, including health care, life and accident plans, emotional support resources for you and your family, legal services, and financial savings programs to help you plan for your future. We support professional and personal growth through educational assistance and provide access to various discounts and perks to enhance your overall quality of life. If you want to help us build knowledge and solve big problems, let's talk. Show more Show less

Job Summary As a Software Engineer you will work as part of a team of skilled Application engineers accountable for participating in the development, debugging, maintenance & testing. As part of the Research and Development function, system software engineers focus on enhancements to existing products as well as new product development, needing a deep working knowledge of both systems and Kubernetes. Job Requirements Strong programming skills in NodeJS and Golang technologies, development using microservices architecture, and Kubernetes. Strong in Data Structures and algorithms. Expertise in cloud technologies, containers, and orchestration frameworks like Kubernetes. Experience in developing services in any of the major cloud providers preferred. Full-stack developer preferred. Should have a good storage and networking background and an understanding of concepts around the same. Should be very versatile with Windows/UNIX OS, its technologies, and understanding. Good understanding of REST API design and implementation. Knowledge of databases (MSSQL & MySQL), and UI/UX design Should have participated in all phases of the product development cycle from Requirement understanding and design, through Implementation and Test design. Should have attained experience and knowledge in solving complex problems. Prior experience in developing high-scale and performant systems. Coding, Design, Development, Debugging, Reliability & Research. You will participate in technical discussions within the immediate group and across functions, where evaluating and executing design and development plans for products are reviewed. Should have a strong aptitude to learn new technologies. Education A minimum of 4 - 8 years of experience is required. A Bachelor of Science Degree in Electrical Engineering or Computer Science, a Master degree, or a PhD; or equivalent experience with little to 3 years of experience. Demonstrated ability to have completed multiple, moderately complex projects. At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process. Equal Opportunity Employer NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, and any protected classification. Why NetApp? We are all about helping customers turn challenges into business opportunity. It starts with bringing new thinking to age-old problems, like how to use data most effectively to run better - but also to innovate. We tailor our approach to the customer's unique needs with a combination of fresh thinking and proven approaches. We enable a healthy work-life balance. Our volunteer time off program is best in class, offering employees 40 hours of paid time off each year to volunteer with their favourite organizations. We provide comprehensive benefits, including health care, life and accident plans, emotional support resources for you and your family, legal services, and financial savings programs to help you plan for your future. We support professional and personal growth through educational assistance and provide access to various discounts and perks to enhance your overall quality of life. If you want to help us build knowledge and solve big problems, let's talk. Show more Show less

Job Summary Member of a software engineering team involved in development & design of AI Data Platform built on NetApp’s flagship storage operating ONTAP. ONTAP is a feature rich stack with its rich data management capabilities that has tremendous value to our customers and are used in mission critical applications across the world. You will work as part of a team responsible for the development, testing and debugging of distributed software that drives NetApp cloud, hybrid-cloud and on-premises solutions. As part of the Research and Development function, the overall focus of the group is on competitive market and customer requirements, supportability, technology advances, product quality, product cost and time-to-market. Software engineers focus on new product development along with enhancements to existing products. This is a mid-level technical lead position that requires an individual to be broad-thinking, systems-focused, creative, team-oriented, technologically savvy, able to lead large cross-functional teams, and driven to produce results. Job Requirements Proficiency in programming languages like Go/Golang. Experience with Machine Learning Libraries and Frameworks: PyTorch, TensorFlow, Keras, Open AI, LLMs ( Open Source), LangChain etc. Experience working in Linux, AWS/Azure/GCP, Kubernetes – Control plane, Auto scaling, orchestration, containerization is a must. Experience with No Sql Document Databases (e.g., Mongo DB, Cassandra, Cosmos DB, Document DB). Experience working building Micro Services, REST APIs and related API frameworks. Experience with Big Data Technologies: Understanding big data technologies and platforms like Spark, Hadoop and distributed storage systems for handling large-scale. datasets and parallel processing. Experience with Filesystems or Networking or file/cloud protocols is a must. Proven track record of leading mid to large sized projects. This position requires an individual to be creative, team-oriented, a quick learner and driven to produce results. Responsible for providing support in the development and testing activities of other engineers that involve several inter-dependencies. Participate in technical discussions within the team and with other groups within Business Units associated with specified projects. Willing to work on additional tasks and responsibilities that will contribute towards team, department and company goals. A strong understanding and experience with concepts related to computer architecture, data structures and programming practices. Experience with AI/ML frameworks like PyTorch or TensorFlow is a Plus. Education Typically requires a minimum of 8-12 years of related experience with a Bachelor’s degree and a Master’s degree; or a PhD with relevant experience. At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process. Equal Opportunity Employer NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, and any protected classification. Why NetApp? We are all about helping customers turn challenges into business opportunity. It starts with bringing new thinking to age-old problems, like how to use data most effectively to run better - but also to innovate. We tailor our approach to the customer's unique needs with a combination of fresh thinking and proven approaches. We enable a healthy work-life balance. Our volunteer time off program is best in class, offering employees 40 hours of paid time off each year to volunteer with their favourite organizations. We provide comprehensive benefits, including health care, life and accident plans, emotional support resources for you and your family, legal services, and financial savings programs to help you plan for your future. We support professional and personal growth through educational assistance and provide access to various discounts and perks to enhance your overall quality of life. If you want to help us build knowledge and solve big problems, let's talk. Show more Show less

Job Summary Member of a software engineering team involved in the development & design of the features related to AI/ML for NetApp’s flagship storage operating ONTAP. ONTAP is a feature-rich stack with its rich data management capabilities that has tremendous value to our customers and are used in mission-critical applications across the world. You will work as part of a team responsible for the development, testing, and debugging of distributed software that drives NetApp cloud, hybrid cloud, and on-premises solutions. As part of the Research and Development function, the overall focus of the group is on the competitive market and customer requirements, supportability, technology advances, product quality, product cost, and time-to-market. Software engineers focus on enhancements to existing products as well as new product development. This is a mid-level technical position that requires an individual to be broad-thinking, systems-focused, creative, team-oriented, technologically savvy, able to work in small and large cross-functional teams, willing to learn, and driven to produce results Job Requirements Excellent coding skills in C/C++ are required, Python is optional. System/Kernel programming, Experience with Filesystems or Networking or file/cloud protocols is a must Proven track record of working on mid to large-sized projects This position requires an individual to be creative, team-oriented, a quick learner, and driven to produce results. Responsible for providing support in the development and testing activities of other engineers that involve several inter-dependencies Participate in technical discussions within the team and across cross-functional teams Willing to work on additional tasks and responsibilities that will contribute towards team, department, and company goals A strong understanding and experience with concepts related to computer architecture, data structures, and programming practices Experience with AI/ML frameworks like PyTorch or TensorFlow is a Plus. General Requirements Strong oral and written communication skills are required Work collaboratively within a team environment of other engineers to meet aggressive goals and high-quality standards Possesses sufficient technical knowledge and experience to pick up new expertise quickly with guidance from the technical leads Strong aptitude for learning new technologies Participate in all phases of the product development cycle: from product definition and design, through implementation, debugging, testing, and early customer support Resourceful in applying creative ideas to solve problems. Support Critical and/or high-visibility customer support engagements. Education Typically requires a minimum of 5-7 years of related experience with a Bachelor’s degree or 3-5 years and a Master’s degree; or a PhD with 1 years experience; or equivalent experience. At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process. Equal Opportunity Employer NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, and any protected classification. Why NetApp? We are all about helping customers turn challenges into business opportunity. It starts with bringing new thinking to age-old problems, like how to use data most effectively to run better - but also to innovate. We tailor our approach to the customer's unique needs with a combination of fresh thinking and proven approaches. We enable a healthy work-life balance. Our volunteer time off program is best in class, offering employees 40 hours of paid time off each year to volunteer with their favourite organizations. We provide comprehensive benefits, including health care, life and accident plans, emotional support resources for you and your family, legal services, and financial savings programs to help you plan for your future. We support professional and personal growth through educational assistance and provide access to various discounts and perks to enhance your overall quality of life. If you want to help us build knowledge and solve big problems, let's talk. Show more Show less

Job Summary Calling on all high-energy Sales Professional who are looking at accomplishing career growth by working with the latest Data Management and Cloud technology initiatives for the customers. This role provides an opportunity to evangelize the technology strengths of NetApp and help customers in NetApp’s Enterprise segment develop a future proof Data Platform. The role involves creating a strategy for growth of NetApp technology across Central Government accounts, develop both long term and immediate account strategy, financial targets and critical milestones. You will be responsible to strategize and drive the sales campaigns for the products and solutions. You will be a fulcrum to leverage the teams at various ISVs / leading SI partners and domain specialists within NetApp to understand the application landscape and customer needs and lead the team in sales campaigns to provide a qualitative as well as competitive edge. Create and maintain a sales pipeline to ensure the quarterly business objectives are met. Engage with prospect organizations through strategic value-based selling, business case definition, references, and analyst data. Lead and manage the end-to-end sales process through engagement of appropriate resources such as Pre-Sales Consultants, Executives and Partners both within NetApp and the partner community. Generate short term results whilst maintaining a long-term perspective to maximize overall revenue generation. This is a highly strategic role for NetApp, and you will be responsible for actively driving customer interactions and the progress of NetApp technologies within Government accounts. Job Requirements Understanding of Government procurement process. Experience in central ministry is preferred. High Impact Sales Presentations & high-quality proposals & communication (written and verbal) with Government officials. Structuring complex and large multivendor bids involving multiple partners. Negotiation, Persuasion & closing public sector contracts. Ecosystem building – channel partners and consultants Complex project management. Experience which demonstrates a significant level of expertise in technical specifications required to sell NetApp products and services is required. Ability to leverage and bring together internal functions as well as partners. Ability to gauge market trends and build appropriate business plans. Good understanding of the trends in the Enterprise space. Handled large complex projects as part of their experience. Demonstrable CXO Level relationships in at minimum 5 Government customer. Experience of selling High End Technology products or software Education More than 15 years of experience is preferred. A Bachelor of Engineering (or Sciences Degree) in Electrical Engineer or Computer Science; or related field is required. At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process. Equal Opportunity Employer NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, and any protected classification. Why NetApp? We are all about helping customers turn challenges into business opportunity. It starts with bringing new thinking to age-old problems, like how to use data most effectively to run better - but also to innovate. We tailor our approach to the customer's unique needs with a combination of fresh thinking and proven approaches. We enable a healthy work-life balance. Our volunteer time off program is best in class, offering employees 40 hours of paid time off each year to volunteer with their favourite organizations. We provide comprehensive benefits, including health care, life and accident plans, emotional support resources for you and your family, legal services, and financial savings programs to help you plan for your future. We support professional and personal growth through educational assistance and provide access to various discounts and perks to enhance your overall quality of life. If you want to help us build knowledge and solve big problems, let's talk. Show more Show less

Job Summary NetApp is a Global Leader in providing Hybrid Cloud Data Services, enabling customers to take advantage of best of both worlds, Private and Public Clouds. Our Mantra is to ensure customer’s data is always on, always available and easily consumed. To help our customers to Modernize their IT and deliver a seamless Hybrid Multi-cloud experience, we are looking for Presales System Engineer who shall provide Technical expertise to Store and Manage Data in the most effective and efficient manner across Hybrid cloud environments to Public Sector customers. As an Solutions Engineer (SE) in NetApp's Sales function, you are responsible for providing pre-sales for selling NetApp's Products & Services to existing and potential customers. You will utilize your excellent technical and relationship building skills in working with Customers, ISVs, Partner ecosystems and sales to ensure that optimum solutions are proposed to the customers. The Solutions Engineer is required to have a deep understanding of end-to-end customer operations and work as a consultant to customers in identifying key business challenges and position the right technology solutions and data management solution/service to address those business challenges. The Solutions Engineer shall also work on long-term strategies to improve customer business operations through data management tools and services delivering continuous value to customers business. The SE is also required to work closely with various alliance partners and provide best of breed joint solutions to the customers. Job Requirements Hybrid Cloud, Storage and data management solutions expertise. Experience working in a high engagement customer facing role. Strong expertise in Technical Pre-Sales. Excellent written and verbal communication skills. Good interpersonal communication and customer service skills are needed in order work successfully with prospects, customers, and cross functional teams to meet performance goals. Account management and project management skills. Strong aptitude for learning new technologies and understanding how to utilize them in a customer facing environment. Ability to follow standard engineering principles and practices. Creative approach to problem solving. Travel to the prospective customer's sites & locations as necessary Hybrid cloud solution expertise and Public cloud certifications would be added advantage. Education 12+ Years of relevant experience working in a high engagement customer facing role. At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process. Equal Opportunity Employer NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, and any protected classification. Why NetApp? We are all about helping customers turn challenges into business opportunity. It starts with bringing new thinking to age-old problems, like how to use data most effectively to run better - but also to innovate. We tailor our approach to the customer's unique needs with a combination of fresh thinking and proven approaches. We enable a healthy work-life balance. Our volunteer time off program is best in class, offering employees 40 hours of paid time off each year to volunteer with their favourite organizations. We provide comprehensive benefits, including health care, life and accident plans, emotional support resources for you and your family, legal services, and financial savings programs to help you plan for your future. We support professional and personal growth through educational assistance and provide access to various discounts and perks to enhance your overall quality of life. If you want to help us build knowledge and solve big problems, let's talk. Show more Show less

Job Summary As a member of the Oracle Quoting & Advanced Pricing IT support team, the selected analyst will be responsible for supporting the NetApp Quoting application. This role involves addressing production issues within the Q2O (Quote to Order) flow in Oracle CPQ and collaborating closely with the sales team to ensure efficient and effective execution of the Q2O process. Job Requirements • Incident Management: Triage and resolve incidents reported in the Q2O flow in Oracle CPQ. • Data Fixes: Perform necessary data fixes to ensure the progression of quotes. • Report Generation: Generate reports by executing BML scripts based on requirements from the Sales (Admin) teams. • Release Support: Support multiple NetApp releases of the Quoting & Pricing tool. • Process Improvement: Identify opportunities for process improvements and contribute to the development of more efficient Q2O workflows. • Documentation: Maintain detailed documentation of incidents, solutions, and best practices to enhance the knowledge base. • Experience: Technical Skills: o Proficiency in SQL and PL/SQL programming and debugging. o Strong understanding of Oracle’s CPQ & BML. o Excellent verbal and written communication skills, with the ability to explain technical concepts to non-technical stakeholders. Soft Skills: o Ability to work independently and as part of a team. o Strong analytical and problem-solving skills with the ability to think critically and provide effective solutions. Education o Total IT experience of 5+ years. o Minimum of 3+ years of experience with Oracle Quoting and Advanced Pricing modules (preferred).

Job Summary The Technical Support Manager directly manages a team of Technical Support and Escalation Engineers whose primary focus is troubleshooting, repairing, debugging and diagnosing incidents with NetApp products. This can include hardware, software, and multi-system/multi-vendor/multi-network interoperability issues. The Technical Support Manager will have an operational knowledge of the area of their functional responsibility and align individual objectives with the goals of the business. They will establish and maintain relationships with internal stakeholders, including Senior Management, Critical Case Team, Support Account Managers and Sales in order to drive operational excellence within support. This position is specifically focused on management of engineers responsible for the Hardware team. Job Requirements A major part of your responsibility will be to provide oversight to a group or groups of Technical Support Engineers and Escalation Engineers responsible for: • Resolving customer problems that come in via the telephone, the web, chat or AutoSupport • Researching customer issues in a timely manner and follow up directly with the customer with recommendations and action plans. • Creating new knowledgebase articles to capture new learnings for reuse throughout the center. • Participating in technical communications within the Technical Support Engineering team to share best practices and learn about new technologies and complimentary storage applications. • Responding to situations where NetApp product support has been unable to solve customer’s technical issues. • Providing a high level of proactive and reactive services by building relationships with the customer to best serve their needs Job Requirements • Excellent written and verbal communication skills. • Good interpersonal communication and customer service skills are needed in order work successfully with customers in high stress and/or ambiguous situations. • A clear understanding of the product development cycle, technical requirements and project management. • Experience and strong understanding of Storage Hardware, Software, Cloud and Virtualization technology • A strong understanding of concepts related to computer architecture through implementation. • A demonstrated ability to function successfully as a leader. • Responsibility & Interaction o This position is responsible for managing many tasks within a large group or department. o Align local targets to business goals o The potential impact of decisions made by this individual will be mostly operational with some financial. o This individual will apply attained experience and knowledge to address issues that are diverse in scope, and resolve problems through short- and mid-term planning. Education • A minimum of 1 to 5 years of experience as a people leader is required. • Demonstrated ability to manage multiple projects is required.

Job Summary We are looking for a motivated Professional Services Engineer to join our 24x7 Storage operations team and service our Cloud and Managed Services Customers You will provide Level 2 support to our customers by responding to Incidents, working on Service Requests, Problem Management, Infrastructure Improvements and planning and performing NetApp ONTAP upgrades and advanced configurations. Experience in supporting a varied clientele is essential as is a strong understanding of NetApp storage-based technologies. Job Requirements - NetApp Storage Expertise : Deploying, administering, troubleshooting, upgrading, and managing NetApp Storage using tools like ActiveIQ Unified Manager. - Advanced NetApp Concepts : Proficient in snapshots, failover, provisioning, deduplication, cloning, SnapMirror, performance tuning, and security hardening. - Additional NetApp Technologies : Experience with Storage grid, E-Series, SolidFire, HCI. - Scripting Skills : Basic PowerShell/Python scripting. - Infrastructure Knowledge : Understanding compute, virtualization, networks (Flex pod, Cisco UCS, IBM Blade Center, System X, VMware vSphere, Microsoft OS/Apps, Commvault). - Storage Protocols : Strong grasp of CIFS, NFS, iSCSI, NVMe, Fibre Channel. - ITIL Methodologies : Change, incident, problem, configuration management; ITIL Fundamentals certification desired. - Communication & Documentation : Strong customer communication, documentation skills, and stakeholder relationship management. Education - Typically requires a minimum of 4 years of related experience with a bachelor’s degree. - Alternatively, 3 years of experience with a master’s degree. - A PhD with relevant professional experience is also acceptable. - Equivalent combination of professional education/training and applicable work experience may be considered.