.Net Support

You are a highly skilled .NET Support Engineer with 8 to 10 years of experience, responsible for providing application support and troubleshooting for enterprise-level applications built on .NET Core and Angular. Your role involves working in a shift-based environment and collaborating with various teams to ensure the smooth functioning of the applications. Key Responsibilities: - Provide technical support and maintenance for .NET Core and Angular-based applications. - Troubleshoot and resolve issues related to application performance, bugs, and incidents. - Collaborate with development, QA, and DevOps teams to identify root causes and ensure timely resolution. - Monitor application health to maintain high availability and reliability of systems. - Execute SQL/MySQL queries for debugging and data validation. - Document support procedures, incident resolutions, and known issues. - Maintain effective communication with stakeholders and end-users. - Be available for rotational or shift-based support, including weekends and holidays if required. Required Skills: - Strong experience supporting applications built on .NET Core and Angular. - Good working knowledge of SQL and MySQL databases. - Strong analytical and problem-solving skills. - Excellent communication and interpersonal skills. - Ability to work in a fast-paced, production support environment. Preferred/Desirable Skills: - Basic knowledge of Microsoft Azure cloud services. - Familiarity with Dynamic Yield and Contentful CMS is an added advantage. - Exposure to ITIL processes and ticketing tools like ServiceNow or Jira. In addition to the technical responsibilities, the company follows a structured hiring process that includes Screening (HR Round), Technical Round 1, Technical Round 2, and Final HR Round.,