We are a team of professionals from many countries and diverse backgrounds, each with unique missions and challenges in the biggest health, nutrition and wellness company of the world. We innovate every day through forward-looking technologies to create opportunities for Nestlé’s digital challenges with our consumers, customers and at the workplace. We collaborate with our business partners around the world to deliver products and services to create tangible business value. Position Summary As a Lead IT Delivery Manager/SCRUM Master supporting the Product Assembly Team under IT Nestlé AOA, you are responsible for guiding cross-functional teams to deliver high-value outcomes using Lean-Agile principles and frameworks. You ensure the smooth operation of Agile processes—facilitating daily stand-ups, sprint planning, backlog grooming, and end-of-sprint ceremonies. You foster team focus, remove blockers, and drive execution excellence while collaborating with internal and external stakeholders to support organizational initiatives. In this role, you serve as a Chief Operating Officer for the team, ensuring flow, continuous improvement, and cross-team coordination. Additionally, you play a key role in leading the organization through Agile Transformation, championing the adoption of new ways of working. Job Responsibilities Manages and leads the delivery for the products/solutions team and generates discussion of interdependencies and impediments across streams Promotes positive team dynamics to ensure members collaborate and work effectively Removes impediments throughout the organization to improve efficiency of cross-functional teams Represents the AOA teams in global product governance and escalation meetings (scrum of scrums) Coaches the Scrum team in self-organization, cross-functional skillset, domain knowledge and communicates effectively, both internally and externally working within the Scrum team Creates metrics (burndown, burnup charts) and track and communicate team velocity and sprint/release progress Facilitates retrospectives to contribute to the team's understanding on how to resolve issues Acts as a change agent and adapts processes to maximize productivity of the team Ensures healthy product backlog depth by working with Product/Solution Owner, scrum team members and other subject matter experts as needed Trains scrum team in framing the Team Working Agreement, Definition-of-Done and Definition-of-Ready Responsible for enabling the team to be more effective applying the relevant Agile approach (Scrum, Kanban, etc.) and cultivates an environment that supports Agility Required Requirements 5+ years of experience in Information Technology or Project management Working towards or willing to obtain within 6 months of employment training and/or certification as a Scrum Master by an educational or professional association Preferred Requirements 2+ years of relevant professional experience as a Scrum Master Bachelor's degree in Computer Science, Informational systems or related field, or equivalent experience Experience in at least one of these: Scrum, Kanban, Scrum@Scale, and Scaled Agile Frameworks (SAFe) Experience with Agile Lifecyle Tools such as Azure Devops, JIRA, Version One
