Job Description: Tracks and reports record of sales Seeks feedback to improve customer service Organize sales presentations and ensure that all sales presentation materials are prepared prior to deadlines Update customer records in the company database as required Collaborate with the sales staff to monitor day to day activity and make sure that visits are completed on time Qualifications and Skills: Associate degree required (Bachelor’s Degree in Business Administration or related field preferred) 2+ years’ sales support experience Proficiency in Salesforce platform Strong knowledge of MS Office suite Ability to prioritize and meet deadlines in a fast-paced corporate environment Job Type: Full-time Pay: From ₹20,000.00 per month Schedule: Day shift Work Location: In person Application Deadline: 30/06/2025 Expected Start Date: 01/07/2025
As a customer service representative, your primary responsibility will be to build strong relationships with customers by politely greeting, directing, and assisting them. You will be expected to identify opportunities to upsell services and handle both inbound and outbound customer calls. It will be crucial to gather timely feedback from customers and resolve any grievances they may have. Ensuring excellent customer service, satisfaction, and retention will be key aspects of your role. You will be required to satisfy customers to the fullest extent possible and answer all their questions according to the process flow. This is a full-time position with a day shift schedule and the potential for performance bonuses. Proficiency in English is preferred, and the work will be conducted in person at the designated location.,