Join us as a Software Engineer This is an opportunity for a driven Software Engineer to take on an exciting new career challenge Day-to-day, youll build a wide network of stakeholders of varying levels of seniority It s a chance to hone your existing technical skills and advance your career Were offering this role at associate vice president level What youll do In your new role, you ll engineer and maintain innovative, customer centric, high performance, secure and robust solutions. You ll be working within a feature team and using your extensive experience to engineer software, scripts and tools that are often complex, as well as liaising with other engineers, architects and business analysts across the platform. You ll also be: Producing complex and critical software rapidly and of high quality which adds value to the business Working in permanent teams who are responsible for the full life cycle, from initial development, through enhancement and maintenance to replacement or decommissioning Collaborating to optimise our software engineering capability Designing, producing, testing and implementing our working code Working across the life cycle, from requirements analysis and design, through coding to testing, deployment and operations The skills youll need You ll need at least eight years of experience in software engineering, software design, architecture, and an understanding of how your area of expertise supports our customers. You ll also need: Experience of working with development and testing tools, bug tracking tools and wikis Experience in Java, Spring Boot, Microservices and AWS Experience of DevOps, Testing and Agile methodology and associated toolsets A background in solving highly complex, analytical and numerical problems Experience of implementing programming best practice, especially around scalability, automation, virtualisation, optimisation, availability and performance Hours 45 Job Posting Closing Date: 20/06/2025

Join us as a Software Engineer - PySpark This is an opportunity for a driven Software Engineer to take on an exciting new career challenge Day-to-day, youll be engineering and maintaining innovative, customer centric, high performance, secure and robust solutions It s a chance to hone your existing technical skills and advance your career while building a wide network of stakeholders What youll do In your new role, you ll be working within a feature team to engineer software, scripts and tools, as well as liaising with other engineers, architects and business analysts across the platform. You ll also be: Producing complex and critical software rapidly and of high quality which adds value to the business Working in permanent teams who are responsible for the full life cycle, from initial development, through enhancement and maintenance to replacement or decommissioning Collaborating to optimise our software engineering capability Designing, producing, testing and implementing our working software solutions Working across the life cycle, from requirements analysis and design, through coding to testing, deployment and operations The skills youll need To take on this role, you ll need a background in software engineering, software design, and architecture, and an understanding of how your area of expertise supports our customers. Youll need four to seven years of experience in Pyspark, Python, AWS, SQL and Tableau. Youll also need experience in developing and supporting ETL pipelines and tableau reporting. You ll also need: Experience of working with development and testing tools, bug tracking tools and wikis Experience in multiple programming languages or low code toolsets Experience of DevOps and Agile methodology and associated toolsets A background in solving highly complex, analytical and numerical problems Experience of implementing programming best practice, especially around scalability, automation, virtualisation, optimisation, availability and performance Hours 45 Job Posting Closing Date: 27/06/2025

Join us as a Software Engineer - Java This is an opportunity for a driven Software Engineer to take on an exciting new career challenge Day-to-day, youll build a wide network of stakeholders of varying levels of seniority It s a chance to hone your existing technical skills and advance your career Were offering this role at associate vice president level What youll do In your new role, you ll engineer and maintain innovative, customer centric, high performance, secure and robust solutions. You ll be working within a feature team and using your extensive experience to engineer software, scripts and tools that are often complex, as well as liaising with other engineers, architects and business analysts across the platform. You ll also be: Producing complex and critical software rapidly and of high quality which adds value to the business Working in permanent teams who are responsible for the full life cycle, from initial development, through enhancement and maintenance to replacement or decommissioning Collaborating to optimise our software engineering capability Designing, producing, testing and implementing our working code Working across the life cycle, from requirements analysis and design, through coding to testing, deployment and operations The skills youll need You ll need a background in software engineering, software design, architecture, and an understanding of how your area of expertise supports our customers. Youll need at least eight years of experience in Java design and development with good understating of Core Java concepts, multi-threading, SQL queries, Junit and integration test frameworks. Youll also need experience of Spring, MVC, Transaction, Spring Boot, Microservice based architecture and webservices. You ll also need: Experience of working with development and testing tools, bug tracking tools and wikis Experience of UI tools like ReactJs, Nodejs and Angular Experience of Agile delivery, Jira, Confluence or similar tools, stascor bit-bucket, GitLab or Team city A background in solving highly complex, analytical and numerical problems Experience of implementing programming best practice, especially around scalability, automation, virtualisation, optimisation, availability and performance Hours 45 Job Posting Closing Date: 26/06/2025

Join us as a Quality Automation Specialist In this key role, you ll be undertaking and enabling automated testing activities in all delivery models We ll look to you to support teams to develop quality solutions and enable continuous integration and assurance of defect free deployment of customer value You ll be working closely with feature teams and a variety of stakeholders, giving you great exposure to professional development opportunities Were offering this role at associate vice president level What youll do Joining us in a highly collaborative role, you ll be contributing to the transformation of testing using quality processes, tools, and methodologies, significantly improving control, accuracy and integrity. You ll be making sure repeatable, constant and consistent quality is built into all phases of the idea to value lifecycle at reduced cost or reduced time to market. It s a chance to work with colleagues at multiple levels, and with cross-domain, domain, platform and feature teams, to build in quality as an integral part of all activities. Additionally, you ll be: Supporting the design of automation test strategies, aligned to business or programme goals Evolving more predictive and intelligent testing approaches, based on automation and innovative testing products and solutions Collaborating with stakeholders and feature teams and making sure that automated testing is performed and monitored as an essential part of the planning and product delivery Designing and creating a low maintenance suite of stable, re-usable automated tests, which are usable both within the product or domain and across domains and systems in an end-to-end capacity Applying testing and delivery standards by understanding the product development lifecycle along with mandatory, regulatory and compliance requirements The skills youll need We re looking for someone with ten years of experience in automated testing, d esign and create a low maintenance suite of stable re-usable automated tests which are usable both within the product or domain and also across domains and systems in an end-to-end capacity. Youll also c ollaborate with stakeholders and feature teams and make sure automated testing is performed and monitored as an essential part of the planning and product delivery. You ll also s upport the design and implementation of testing automation frameworks easily maintainable by quality automation specialists and a ssist in the use of efficient and effective processes, standards and test metrics in to order continuously improve the quality automation service. We ll also look for you to have: Experience in UFT, Selenium, Postman, GitLab, Cucumber, JAVA, Python, VB macro, BDD, TDD and TestNG Seek and rely on continuous feedback, keeping up to date with and promoting best practice in quality automation methods, tools, techniques and standards, to maximize the customer experience and reduce test cycle time Excellent communication skills with the ability to communicate complex technical concepts to management level colleagues Good collaboration and stakeholder management skills Hours 45 Job Posting Closing Date: 19/06/2025

Join us as a Software Engineer - Workday This is an opportunity for a driven Software Engineer to take on an exciting new career challenge Day-to-day, youll build a wide network of stakeholders of varying levels of seniority It s a chance to hone your existing technical skills and advance your career What youll do In your new role, you ll engineer and maintain innovative, customer centric, high performance, secure and robust solutions. You ll be working within a feature team and using your extensive experience to engineer software, scripts and tools that are often complex, as well as liaising with other engineers, architects and business analysts across the platform. You ll also be: Producing complex and critical software rapidly and of high quality which adds value to the business Working in permanent teams who are responsible for the full life cycle, from initial development, through enhancement and maintenance to replacement or decommissioning Collaborating to optimise our software engineering capability Designing, producing, testing and implementing our working code Working across the life cycle, from requirements analysis and design, through coding to testing, deployment and operations The skills youll need You ll need a background in software engineering, software design, architecture, and an understanding of how your area of expertise supports our customers. Youll need two to five years of experience working in Workday SaaS solutions delivery with experience in requirements gathering and analysis, designing, developing, testing, and implementing Workday HR. Youll also need experience in working with one or more of the Workday components such as Security, Reports or Prism. Experience delivering enterprise HR applications leveraging Agile or Scrum framework is desirable. You ll also need: Experience of working with development & testing tools, bug tracking tools and wikis Experience in multiple programming languages or Low Code toolsets Experience of DevOps, Testing and Agile methodology and associated toolsets A background in solving highly complex, analytical and numerical problems Experience of implementing programming best practice, especially around scalability, automation, virtualisation, optimisation, availability and performance Hours 45 Job Posting Closing Date: 26/06/2025

Join us as a Solution Designer Take on a varied role, where you ll own the end-to-end high-level business design for a project, programme or initiative You ll be working with a range of stakeholders to identify investment priorities, define opportunities and shape journeys to meet our strategic goals This is a chance to shape the future of our business and gain great exposure across the bank in the process Were offering this role at vice president level What youll do As a Solution Designer, you ll engage with relevant stakeholders as a single point of contact for design aspects. You ll be representing the design function at governance forums and working with enterprise architects to make sure standards and principles are adhered to. You ll also analyse requirements into coherent end-to-end designs, taking the business architecture into account. Other duties include: Translating requirements into a series of transition state designs and an executable roadmap Partnership with technology and data to develop a data product roadmap to support customer and reference data outcomes Documenting the relevant design in accordance with standard methods Designing systems and processes supporting data quality issue management across customer and reference data optimising for data quality remediation where possible The skills youll need You ll already have a background in solution design and experience of minimum ten years of using industry standard models and tools. Alongside good communication skills, you ll also need the ability to lead and collaborate with both internal and external teams. We ll also want to see: Knowledge of cloud data practices and data architecture A broad understanding of d ata lakehouse solutions like SageMaker in implementing effective data management practices Creative skills to design solutions to support the bank wide simplification program for customer and reference data Hours 45 Job Posting Closing Date: 01/07/2025

Join us as a Customer Service Analyst Take on a new role, where you ll be building relationships with our people, providing a seamless and positive experience You ll be acting as the first point of contact for colleagues, answering their enquiries and identifying opportunities to help them with simple HR services Join a collaborative and fast-paced environment, where you ll be able to further develop your customer service skills Were offering this role at senior analyst level What youll do As a Customer Service Analyst, you ll be providing outstanding service in every interaction with employees of the bank as you complete general HR requests. We ll look to you to educate our people in the different ways to interact with HR, supporting them in choosing the right service options for their personal needs. You ll also be: Using effective questioning techniques to gather information to present accurate and fair solutions in-line with the bank s policy and processes Identifying the root cause of issues to effectively solve them Maintaining an awareness of changes in policy, process and procedure to provide the best advice Managing your personal workload and adapting to the HR team requirements Using HR systems to accurately record and maintain customer records The skills youll need We re looking for someone with a background in delivering excellent customer service, with the ability to tailor your communication skills to liaise with a variety of customers. You ll work well in a fast-paced environment, and you ll be able to work off your own initiative and as part of a team. You ll also need: High standards of numeracy and literacy with good attention to detail The ability to manage and defuse conflict in difficult situations Strong interpersonal skills in order to resolve issues that requires a level of empathy Good communication skills Good problem solving and analytical skills Working with teams across India & the UK Knowledge in Background Verification processes Experience in candidate interaction Hours 45 Job Posting Closing Date: 30/06/2025

Join us as a Solution Architect This is an opportunity for an experienced Solution Architect to help us define the high level technical architecture and design for your assigned scope that provides solutions to deliver great business outcomes and meets our longer term strategy You ll define and communicate a shared technical and architectural vision of end-to-end designs that may span multiple platforms and domains Take on this exciting new challenge and hone your technical capabilities while advancing your career and building your network across the bank Were offering this role at vice president level What youll do We ll look to you to influence and promote the collaboration across platform and domain teams on the solution delivery. Partnering with platform and domain teams, you ll elaborate the solution and its interfaces, validating technology assumptions, evaluating implementation alternatives, and creating the continuous delivery pipeline. You ll also provide analysis of options and deliver end-to-end solution designs using the relevant building blocks, as well as producing designs for features that allow frequent incremental delivery of customer value. On top of this, you ll be: Owning the technical design issues and driving resolution through the iteration of the technical solution design Participating in activities to shape requirements, validating designs and prototypes to deliver change that aligns with the target architecture Promoting adaptive design practices to drive collaboration of feature teams around a common technical vision using continuous feedback Making recommendations of potential impacts to existing and prospective customers of the latest technology and customer trends The skills youll need As a Solution Architect, you ll bring expert knowledge of application architecture, and in business data or infrastructure architecture with working knowledge of industry architecture frameworks such as TOGAF or ArchiMate. You ll also need an understanding of Agile and contemporary methodologies with experience of at least 12 years of working in Agile teams. On top of this, you ll bring: Experience of data engineering and designing solutions that involve complex data supply chains and platforms A background in delivering solutions that securely span a complex infrastructure domain Experience in AWS and diagramming using tools such as Draw.io and MS Visio Knowledge and understanding of the key concepts in data management and data architecture The ability to communicate complex technical concepts clearly to peers and leadership level colleagues Hours 45 Job Posting Closing Date: 01/07/2025

Working with a supportive and collaborative team, you'll be helping us with anti-money laundering (AML) activities you'll be investigating queries, supporting business processes and procedures, and understanding the needs of our customers and the business This role offers great career development opportunities with relevant training programmes and exposure for you and your work we're offering this role for a period of seven months What you'll do Joining a specialist AML team, you'll be working together to deliver the most successful outcomes for the business and our customers. you'll respond to customer queries and process, authorise and investigate transactions, while accurately collecting all the information needed to do this on time and to a high standard. As you continue to develop in your role, you'll support with process training and knowledge sharing across your team, working together towards success. Day-to-day, you'll be: Accurately investigating your queries, raising with relevant parties, and escalating where needed Making sure processing is performed accurately and within an agreed turn-around time Participating in initiatives that help improve our customer service, processes and procedures Reviewing processing errors and customer complaints to help identify trends and training needs The skills you'll need you'll already have knowledge and experience of working with AML processes and procedures, alongside an awareness of up to date trends, policies and regulations. you'll also be able to work accurately, to deadlines and with high levels of attention to detail. we'll also be looking for you to demonstrate: An understanding of the financial services industry and our customers Knowledge of our products, processes and banking systems Good written and spoken communication skills

Join us as a Customer Service & Operations Unit Leader in Fraud Prevention In this fast paced and critical role, we ll look to you to make sure your unit is efficiently planned and is operating at optimum capacity You ll be specialising in fraud prevention, managing operational escalations, complex fraud prevention claims, disputes and risks and leading process re-engineering and automation initiatives This is an opportunity to be at the forefront of protecting our customers and the bank What you ll do You ll be leading a multi-skilled fraud prevention team with the ability to constantly flex to emerging trends and evolving customer needs. You ll coach your team on the use of red flag indicators and how to leverage data from a range of systems to help detect fraudsters and protect genuine customers from financial crime . Throughout the course of your work, you ll collaborate with stakeholders across the business to mitigate and reduce fraud risks and complaints. Additionally, you ll be: Supporting decision making across first and third party fraud themes to ensure fair customer outcomes are consistently achieved when delivering refund or exit decisions Understanding customer or business requirements by actively supporting the review and maintenance of key performance indicators for your team Supporting, coaching and supervising your team across all aspects of their role Managing resources, including budgets and identifying and delivering operational efficiencies Creating and implementing operational plans aligned with the overall business plan, making sure your team have the capacity and capability to meet their objectives The skills you ll need You ll need to have a background in fraud prevention or financial crime with an understanding of the industry and our customers. It s also crucial that you have effective people management skills, excellent verbal and written communication skills, and the ability to provide a clear direction to your team. We ll also expect you to have: An understanding of products, processes, relevant banking systems and the wider financial services environment Proven experience of successful delivery through leading people and in creating a positive working environment Knowledge of basic project management methodology and process improvement techniques Practical experience of providing effective briefing and training sessions in response to changes to processes, products and services Hours 45 Job Posting Closing Date: 17/06/2025

Join us as a Business Controls Partner, Market Abuse, VP Partnering with our business and Risk function, you ll identify, assess, and manage the risks within the agreed risk appetite You ll lead and inspire a team of business and customer control partners to make sure objectives are achieved, deliver a robust risk governance framework, and escalate emerging risks in a timely manner The work you do will make a vital contribution to a generative culture of risk awareness as you ll recommend solutions to operations risk issues within the businesses We re offering this role at vice president level What youll do As a Business Controls Partner, you ll drive, embed, and maintain a strong risk awareness across the business. This will involve the prioritisation, design, and implementation of our operational risk principles and ensuring we re compliant with the various policies and statutory requirements. You ll implement and embed a robust governance framework that engages all relevant stakeholders to enable effective decision making and make sure that all aspects of risk management are delivered. You ll also manage the interface between the business, internal audit, the second line of defence, and other critical functions, as well as the wider risk and controls teams. You ll also deliver an evidentially high level of assurance, to the satisfaction of senior stake holders, in the trade prices the bank has given to customers, as well as the methodologies used, by utilising expert product knowledge to critically analyse their level & construction, as well as confidently escalating, evidencing & discussing potential issues to senior staff. You ll also: Lead the delivery and interpretation of risk MI and risk reports into the business, working collaboratively to develop effective action plans for the resolution of issues Lead the assessment and reporting of the business-wide governance framework, supporting functional risk management and governance requirements, and supporting the preparation of control environment certificates Lead the business-wide risk and controls assessment of processes and infrastructure, and champion and role model the oversight and implementation of policies Lead the assessment of changing risks associated with change programmes and upstream regulatory risks, building frameworks and embedding in the business where required Deputise for other management and business partners when necessary Create a culture of continuous improvement, increasing efficiency and productivity through great people leadership, coaching, engagement and development of skills Support change initiatives across the business, ensuring upstream risks and support the assessment of the impact of regulation changes, developing and delivering Responsible for the analysis of risk reporting and metrics used to inform decision making Educate teams on the operational risk framework and our conduct risk obligations, supporting the business in operating and embedding them The skills youll need To succeed in this role, you ll need a risk management or regulatory background, project management skills involving complex people, process, and technology issues, and an understanding of our operating processes. Along with a proven understanding and experience of risk management principles, you ll have well-developed knowledge of our businesses and associated products, processes, and technologies. We re also looking for: Strong senior stakeholder management skills and the ability to build a network of contacts A clear track record of delivery Excellent written and verbal communication skills Influencing and conflict resolution skills, with the ability to view the impact of issues from a wide perspective The ability to think creatively when resolving problems and identify alternatives where established procedures may not exist Demonstrable mathematical understanding of linear and non-linear pricing methodologies of some traded financial products, such as: Interest rate derivatives, Bonds & Repos, Forwards, Spot FX, FX Options, Structured Products, and/or Equity options Highly proficient in Excel Hours 45 Job Posting Closing Date: 23/06/2025

This is an opportunity for a driven Software Engineer to take on an exciting new career challenge Day-to-day, you'll be engineering and maintaining innovative, customer centric, high performance, secure and robust solutions It s a chance to hone your existing technical skills and advance your career while building a wide network of stakeholders we're offering this role at associate level What you'll do In your new role, you'll be working within a feature team to engineer software, scripts and tools, as we'll as liaising with other engineers, architects and business analysts across the platform. you'll also be: Producing complex and critical software rapidly and of high quality which adds value to the business Working in permanent teams who are responsible for the full life cycle, from initial development, through enhancement and maintenance to replacement or decommissioning Collaborating to optimise our software engineering capability Designing, producing, testing and implementing our working software solutions Working across the life cycle, from requirements analysis and design, through coding to testing, deployment and operations The skills you'll need To take on this role, you'll need a background in software engineering, software design, and architecture, and an understanding of how your area of expertise supports our customers. you'll also need: At least 8 years of experience in Tableau development with a strong portfolio of Tableau dashboards and reports Strong understanding of SQL, ETL processes and data modelling principles Experience of DevOps and Agile methodology and associated toolsets A background in solving highly complex, analytical and numerical problems Experience of implementing programming best practice, especially around scalability, automation, virtualisation, optimisation, availability and performance

Join us as a Business Analyst This is an opportunity for a driven Business Analyst to join us and make a tangible impact on our function You ll be producing business requirements to inform future state design, as you support teams to understand and link the requirements to the overall domain strategy It s a chance to develop your skills as you research, understand and keep up to date with industry thinking, best practice, technology and customer trends Were offering this role at associate vice president level What youll do You ll support the bank to achieve customer advocacy by eliciting and understanding the internal and external technology customer needs, and analysing, refining, synthesising, translating and ensuring they are documented in a form that can be readily understood by all stakeholders. We ll look to you to work across teams and stakeholders to capture, validate and document business and system requirements, making sure they are in line with key strategic principles, and translated from business operations, business objectives, or from external requirements. You ll also: Interact with customers, key stakeholders and the team to obtain and document functional and non-functional needs Performing detailed analysis of the functional aspects of our current technology platform to understand how it serves the customers Learning the latest regulatory developments including SWIFT and ISO 20022, and assess impact to the customer journeys Assisting engineering and testing teams in managing the functional integrity of the technology platform during migration to cloud Leading the engagements and meetings with cross functional teams and working with them to elicit detailed requirements Facilitate UAT as well as supporting platform and feature teams in executing the UAT The skills youll need To take on this role, you ll need at eight years of experience and appropriate business analyst certification such as BAX, CPRE or CBAP. You ll also need: Proven application of business analysis tools and techniques To be proactive with strong analytical abilities, extensive payments and digital channels knowledge, and a collaborative approach to ensure successful delivery of complex regulatory and transformation programmes Good communication skills, with the ability to communicate complex technical concepts clearly to your peers and management level colleagues Hours 45 Job Posting Closing Date: 21/06/2025

Join us as a Business Controls Partner, Market Abuse, VP If you have a risk management or regulatory background and are looking for a new challenge, this could be the ideal role for you You ll partner with the business and Risk function to identify, assess and manage the risks within the agreed risk appetite, using our risk framework to inspire a team of business and customer control partners, and make sure that the team objectives are achieved Hone your project management and people leadership skills in this fast-paced and varied role, with an emphasis on career progression We re offering this role at vice president level What youll do In this key role, you ll have an opportunity to make a vital contribution to driving a generative culture of risk awareness and recommend solutions to operations risk issues within the businesses. You ll strengthen the level of ownership within the business, identifying and calling out areas of weakness and sharing best practices. We ll look to you to deliver a robust risk governance framework in line with the operational risk handbook, as well as supporting and delivering relevant risk activity to build credible and realistic plans to move and sustain a control environment certification rating within risk appetite. Day-to-day, you ll be: Escalating emerging risks in a timely manner, making sure actions are quickly defined and owned Developing and delivering a strong risk awareness across the business, contributing to the prioritisation, design and implementation of the operational risk principles into the business Implementing a robust governance framework that engages all relevant stakeholders to enable effective decision making and make sure that all aspects of risk management are delivered Supporting primary accountable risk owners and responsible risk leads in their identification and assessment of the policy framework Coaching and supporting colleagues across the bank to improve understanding and embed a culture of intelligent risk taking Educating teams on the policy framework and the roles and responsibilities framework Creating a culture of continuous improvement, increasing efficiency and productivity through great people leadership, coaching, engagement and development of skills The skills youll need We re looking for a highly skilled leader with experience of Policy Framework. With a strong understanding of our operating processes, you ll need general and project management skills involving complex people, process and technology issues, along with a proven understanding and practical application of risk management principles. You ll also need well developed knowledge of our businesses and associated products, processes and technologies. On top of this, you ll bring: Strong senior stakeholder management skills A well-developed network of contacts with a clear track record of delivery Influencing and conflict resolution skills, with the ability to view the impact of issues from a wider or macro perspective The ability to think creatively when resolving problems and identify alternatives where established procedures may not exist The ability to assess a mid-market mark with excellent Excel skills Basic product knowledge and associated nomenclature such as knowing the difference between a straddle and a strangle or an FX Swap to a XCCY Swap Hours 45 Job Posting Closing Date: 23/06/2025

Join us as a Business Analyst This is an opportunity for a driven Business Analyst to join us and make a tangible impact on our function You ll be producing business requirements to inform future state design, as you support teams to understand and link the requirements to the overall domain strategy It s a chance to develop your skills as you research, understand and keep up to date with industry thinking, best practice, technology and customer trends Were offering this role at assistant vice president level What youll do You ll support the bank to achieve customer advocacy by eliciting and understanding the internal and external technology customer needs, and analysing, refining, synthesising, translating and ensuring they are documented in a form that can be readily understood by all stakeholders. We ll look to you to work across teams and stakeholders to capture, validate and document business and system requirements, making sure they are in line with key strategic principles, and translated from business operations, business objectives, or from external requirements. You ll also: Interact with customers, key stakeholders and the team to obtain and document functional and non-functional needs Support the team to analyse business requirements and technical specifications to see how they can be developed into small testable and releasable elements Elicit and input into writing business requirements, user stories and epics as required using relevant techniques Support the feature team in creating and executing test scenarios and test scripts, identifying and supporting cut-over and implementation tasks Facilitate UAT as well as supporting platform and feature teams in executing the UAT The skills youll need To take on this role, you ll need an appropriate business analyst certification such as BAX, CPRE or CBAP. You ll also need: Proven application of business analysis tools and techniques A good understanding of Agile values, principles and methodologies with experience of working within an Agile environment Excellent communication skills with the ability to communicate complex technical concepts clearly to your peers and management level colleagues Good collaboration and stakeholder management skills Hours 45 Job Posting Closing Date: 20/06/2025

Join us as a Business Controls Partner, Trade Reconstruction, VP If you have a risk management or regulatory background and are looking for a new challenge, this could be the ideal role for you You ll partner with the business and Risk function to identify, assess and manage the risks within the agreed risk appetite, using our risk framework to inspire a team of business and customer control partners, and make sure that the team objectives are achieved Hone your project management and people leadership skills in this fast-paced and varied role, with an emphasis on career progression We re offering this role at vice president level What youll do In this key role, you ll have an opportunity to make a vital contribution to driving a generative culture of risk awareness and recommend solutions to operations risk issues within the businesses. You ll strengthen the level of ownership within the business, identifying and calling out areas of weakness and sharing best practices. We ll look to you to deliver a robust risk governance framework in line with the operational risk handbook, as well as supporting and delivering relevant risk activity to build credible and realistic plans to move and sustain a control environment certification rating within risk appetite. Day-to-day, you ll be: Escalating emerging risks in a timely manner, making sure actions are quickly defined and owned Developing and delivering a strong risk awareness across the business, contributing to the prioritisation, design and implementation of the operational risk principles into the business Implementing a robust governance framework that engages all relevant stakeholders to enable effective decision making and make sure that all aspects of risk management are delivered Supporting primary accountable risk owners and responsible risk leads in their identification and assessment of the policy framework Coaching and supporting colleagues across the bank to improve understanding and embed a culture of intelligent risk taking Educating teams on the policy framework and the roles and responsibilities framework Creating a culture of continuous improvement, increasing efficiency and productivity through great people leadership, coaching, engagement and development of skills The skills youll need We re looking for a highly skilled leader with experience of Policy Framework. With a strong understanding of our operating processes, you ll need general and project management skills involving complex people, process and technology issues, along with a proven understanding and practical application of risk management principles. You ll also need well developed knowledge of our businesses and associated products, processes and technologies. On top of this, you ll bring: Strong senior stakeholder management skills A well-developed network of contacts with a clear track record of delivery Influencing and conflict resolution skills, with the ability to view the impact of issues from a wider or macro perspective The ability to think creatively when resolving problems and identify alternatives where established procedures may not exist The ability to assess a mid-market mark with excellent Excel skills Basic product knowledge and associated nomenclature such as knowing the difference between a straddle and a strangle or an FX Swap to a XCCY Swap Hours 45 Job Posting Closing Date: 23/06/2025

we'll look to you to manage all aspects of change, run and the operational health of your platform that s aligned to the business s vision As a platform that is about to embark on a digital first and AI first transformation, you'll lead the technology thinking and execution for driving a seamless customer engagement, agentic automation of end-to-end workflows, while adhering to Financial Crime and other legal and regulatory requirements It s a highly collaborative role that will see you working closely with key stakeholders and centres of excellence to build the right solutions that deliver customer value we're offering this role at managing director level What you'll do In this role, you'll be delivering and owning the platform operational stability and performance, including maintaining applications, systems, utilities and tools. Through understanding the technical direction and emerging technologies and trends, we'll look to you to take ownership of the technical architecture and design of your platform and align it to domain and enterprise roadmaps and targets. Alongside this, you'll champion and plan the delivery of business value and an enhanced customer experience as you lead teams to understand and focus on customer outcomes. you'll also be: Owning and creating the platform technical road map with the right architecture, solutions and commercial value Optimising the scheduling and sequencing of initiatives and achieving the agreed targets for the cycle time, risk and cost profiles of the platform Ensuring the ambitious AI roadmap balances the strong need for pace and innovation, including AI process mining, Agentic AI and intelligent engagement, with the right control and governance framework for the core models and the Agents using those models Providing expertise to ensure optimal business solutions that meet our customers needs and the overall strategy and roadmap Owning the remediation of technical issues to simplify and improve the platform s architecture and technology Owning the financial, commercial and flow performance of the platform as we'll as the risk culture The skills you'll need we're looking for a strong leader and communicator with the ability to communicate complex technical concepts clearly to your colleagues including management level, with good collaboration and stakeholder management skills. you'll have demonstrable experience running high performance large-scaled programmes, projects and teams, paired with domain and platform product knowledge, experience and expertise. you'll need deep knowledge of AI, navigating model governance and path to production for GenAI systems in general, and Agentic AI in particular to accelerate customer data verification and risk assessment in a regulated commercial and institutional banking setup. On top of this, you'll have: An expert understanding of running large complex projects spanning multiple teams and senior governance forums A strong understanding of platform applications and services, with the ability to convert a business ask to a technical solution Operational, risk management, financial management, collaboration and negotiation experience and expertise Strong commercial acumen with an acute understanding of the business landscape relevant to your area

we'll look to you to deliver successful outcomes for your customers by investigating their queries and understanding their needs you'll be liaising with customers and businesses to accurately collect information in order to solve their queries you'll be able to showcase your knowledge and enthusiasm as you deal with a variety of different customers on a daily basis we're offering this role at senior analyst level What you'll do As a Customer Service & Operations Credit Analyst, you'll be responding to queries from customers promptly and tactfully within our SLAs. we're looking for someone with strong interpersonal skills to listen to our customers, develop relationships with them and maintain an understanding of their needs at all times. Your day-to-day will include: Authorising and investigating all transactions to our KPIs Collecting and analysing the required information from the customers and businesses Reviewing processes which could be automated or enhanced to improve the customer and business experience Supporting with process training and knowledge sharing in the team The skills you'll need In order to excel in this role, you'll have strong customer service abilities along with customer and industry knowledge. you'll also work we'll in a fast-paced environment and have good organisational skills for delivering to deadlines. you'll also demonstrate: An awareness of changes in trends, policies and regulations An understanding of our industry and its customers

Join us as a Client Analytics Associate Take on a new challenge in Data & Analytics and help us shape the future of our business You ll be helping to manage the analysis of complex data to identify business issues and opportunities, and supporting the delivery of high quality business solutions Were committed to mapping a career path that works for you, with a focus on helping you build new skills and engage with the latest ideas and technologies in data analytics Were offering this role at associate level What youll do As a Data & Analytics Analyst, you ll be planning and providing high quality analytical input to support the development and implementation of innovative processes and problem resolution. You ll be capturing, validating and documenting business and data requirements, making sure they are in line with key strategic principles. We ll look to you to interrogate, interpret and visualise large volumes of data to identify, support and challenge business opportunities and identify solutions. You ll also be: Performing data extraction, storage, manipulation, processing and analysis Conducting and supporting options analysis, identifying the most appropriate solution Helping to maintain full traceability and linkage of business requirements of analytics outputs Seeking opportunities to challenge and improve current business processes, ensuring the best result for the customer Creating and executing quality assurance at various stages of the project in order to validate the analysis and to ensure data quality, identify data inconsistencies, and resolve as needed The skills youll need You ll need a background in business analysis tools and techniques, along with the ability to influence through communications tailored to a specific audience. Additionally, you ll need the ability to use core technical skills. You ll also demonstrate: Strong analytic and problem solving abilities A keen eye for detail in your work Strong proficiency in T-SQL (writing complex queries, stored procedures, view, functions) using SQL Server Experience with SSIS (SQL Server Integration Services), building and maintaining ETL pipelines Experience in designing and developing interactive Tableau dashboard and reports, ability to translate business requirements into effective visualizations Hours 45 Job Posting Closing Date: 23/06/2025

Join us as an Operational Excellence Lead In this high profile role, you ll be outlining performance goals and metrics to drive your function s strategy We ll look to you to use your expertise and leadership skills to define and deliver operational excellence to your function You ll be collaborating at a senior level with key stakeholders and business partners across the end-to-end journey Were offering this role at Director level What youll do As an Operational Excellence Lead, you ll be defining the inputs and outputs for your functions value chain, including financial, performance, risk and customer. You ll be working with senior leaders to make sure that these can be delivered, as well as building and developing relationships with key internal stakeholders to drive commercial income. Your relationships with colleagues in other business areas and locations will make sure that plans are aligned for the delivery of the end-to-end customer service. Your duties will also include: Leading the cost agenda for the function, including the strategy for delivery and the target operating model Making sure that capacity is created through benefit realisation or flexing of activity across the sites, delivering strong forward planning of resources Defining the target operating model and driving the quality agenda, making sure that any processes are undertaken in-line with both regulatory and customer requirements Leading the customer agenda, using key insight to inform our strategy for delivery Leading, inspiring, coaching and developing your team and the wider business, ensuring a high level of performance and specialism in regulatory matters Define functional inputs and outputs, lead cost strategy, and align with senior leaders for delivery Create capacity through planning, and partner with stakeholders to boost commercial growth The skills youll need To be successful in this role, you ll have a comprehensive understanding of the economic environment in which the function works. You ll need significant experience of working at senior levels to drive businesses forward and excellent leadership and influencing skills. You ll demonstrate skilled analytical and numerical skills, with the ability to handle complex dynamics and exercise judgement in the development and implementation of strategic plans. As well as, youll have at least 18 years experience in a role with same or similar capacity We ll also look for you to have: A strong commercial awareness The operational insight to translate long term strategy into operational plans and objectives Experience of leading multi-functional, diverse and specialist teams Highly developed relationship and stakeholder management skills Hours 45 Job Posting Closing Date: 22/06/2025