Thane
INR 1.75 - 3.0 Lacs P.A.
Work from Office
Full Time
Role & responsibilities Communicate with customers to gather company details and understand their requirements Assign sales enquiries to the relevant technical team members Prepare techno-commercial quotations in coordination with the technical team Follow up with customers in sync with the technical team Generate daily reports on enquiries, submitted quotations, order conversions and the pending matters Maintain and update purchase order (PO) details and monitor order processing Communicate order status, dispatch details, and pending matters with customers Co-ordinate to resolve customer complaints effectively Collect and document customer satisfaction reports and feedback Preferred Candidate Profile : Strong communication and interpersonal skills Positive attitude and a strong willingness to learn Commitment to teamwork and collaboration Proactive approach with timely responses Excellent coordination skills between customers and internal departments Proficiency in professional letter drafting Additional Preferred Skills : Advanced Excel proficiency Basic to intermediate knowledge of Tally ERP Tele-calling experience HR coordination skills Ability to create professional PowerPoint presentations Knowledge of website management, social media marketing, and SEO (preferred but not mandatory) This role is ideal for individuals who are not only task-oriented but also passionate about continuous learning and growth in a dynamic, team-driven environment.
Thane
INR 2.0 - 5.0 Lacs P.A.
Work from Office
Full Time
Role & responsibilities 1) Understanding Customer Requirements. 2) Communicate effectively with customers to gather detailed technical requirements. 3) Solution Recommendation: 4) Suggest suitable instruments or systems that meet the customer's application needs and confirm their suitability. 5) Quotation Preparation. 6) Generate accurate techno-commercial quotations using our ERP system. 7) Techno-Commercial Discussions. 8) Conduct discussions to clarify technical doubts and handle commercial negotiations for finalizing orders. This role is more technical in nature, requiring strong problem-solving and communication skills. Preferred candidate profile Experienced Candidates with experience in the field of industrial instrumentation, automation, or process control systems will be preferred. Freshers with strong technical aptitude and interest in business development are also welcome to apply.
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