We are looking for a detail-oriented and proactive B2B Back Office Travel Sales Executive to support our sales team. The candidate will be responsible for handling B2B travel agent inquiries through phone, email, and WhatsApp.
· Handle B2B agent inquiries via phone, email, and WhatsApp. · Prepare and share cost-effective quotations & itineraries. · Provide destination expertise. · Negotiate with vendors to ensure competitive pricing and profitable margins. · Maintain strong relationships with travel agents and ensure timely follow-ups. · Update agents about new packages, promotions, and seasonal offers. · Coordinate with the operations team to ensure smooth execution of tours. · Keep track of market trends and competitor pricing.
We operate in the B2B tour package segment and are looking for a Domestic Travel Consultant with in-depth knowledge of Sikkim–Darjeeling, Northeast, Bhutan, Andaman, Odisha, and Kolkata region. The candidate will be responsible for handling and managing travel agent inquiries
Research destinations (sikkim-Darjeeling, North East India, Bhutan, Andaman, Odisha and Kolkata nearby) and travel options, including prices, local customs, weather conditions, and customer reviews. Understand clients’ requirements and preferences to recommend suitable travel packages or services. Plan and organize travel arrangements from start to finish, including booking tickets, accommodations, transportation, and other essentials. Provide travelers with relevant information and helpful materials such as guides, maps, and event schedules. Collect deposits and final payments from clients. Use promotional strategies and prepare marketing materials to promote itinerary-based tour packages. Address unforeseen issues and client complaints, and determine eligibility for refunds when required. Attend industry conferences to stay updated on tourism trends. Create and maintain accurate electronic records of clients. Build and maintain strong relationships with key stakeholders. Manage financial statements and supporting documents. Achieve assigned revenue and profit targets.