Mushroom World Group

As a Sales Representative at Mushroom World Ayurved & Food Pvt. Ltd., your primary responsibility will be to visit medical stores and effectively handle over-the-counter products. You will be tasked with enhancing sales and fostering deals with stockists and distributors in order to drive revenue growth for the company. This is a full-time position located in various locations including raisen, Betul, Narsinghar, Rajghar, Seoni, and Singroli. To apply for this exciting opportunity, please fill out the application form with your full name, email, phone number, attach your updated CV/resume in .pdf, .doc, or .docx format, and provide a cover letter detailing your relevant experience and why you are the ideal candidate for this role. By submitting this application, you agree to the storage and handling of your data as per the website's privacy policy. We look forward to reviewing your application and potentially welcoming you to our dynamic sales team at Mushroom World Ayurved & Food Pvt. Ltd.,

By HR / March 24, 2025 Provide high-level administrative support, including managing the calendar, scheduling meetings, and ensuring meetings run on time. Handle phone calls, emails, and messages, and act as a liaison between inter & intra departments. Prepare strategies for new projects, ensure timely execution projects. Handle confidential information with discretion. Ensure precision in all tasks, including thorough proofreading and double-checking. Should be well versed in research, Chat GPT, M.S. Office Job Category: Administration Job Type: Full Time Job Location: Lalghati Bhopal Apply for this position Full Name * Email * Phone * Cover Letter * Upload CV/Resume *Allowed Type(s): .pdf, .doc, .docx By using this form you agree with the storage and handling of your data by this website. *

You will be joining Mushroom World Group as a Digital Marketing Specialist in Bhopal on a full-time basis. Your primary responsibility will be to formulate and execute online marketing strategies, oversee social media campaigns, analyze web analytics, and boost brand visibility. Your daily tasks will involve generating digital marketing content, refining online presence, evaluating performance metrics, and collaborating with the marketing team to achieve strategic objectives. To excel in this role, you should possess a strong proficiency in Social Media Marketing and Digital Marketing, along with a deep understanding of Web Analytics and Online Marketing. Good communication skills are essential, as is the ability to analyze data effectively and implement actionable strategies. A Bachelor's degree in Marketing, Business, or a related field is required, along with experience in content creation and digital advertising. Additionally, creative thinking and problem-solving skills will be key assets in fulfilling your responsibilities.,

Job Description: As a Sales Executive at Mushroom World Ayurved & Food Pvt. Ltd., your primary responsibility will be to visit medical stores and handle over-the-counter (OTC) products. You will be tasked with enhancing sales and managing deals with stockists and distributors. Key Responsibilities: - Visit medical stores to promote and sell OTC products of Mushroom World Ayurved & Food Pvt. Ltd. - Enhance sales by building strong relationships with stockists and distributors - Negotiate deals and agreements to increase market presence and revenue Qualifications Required: - Minimum of 2 years of experience in sales, preferably in the pharmaceutical or FMCG industry - Strong communication and negotiation skills - Ability to work independently and achieve sales targets - Willingness to travel within the mentioned locations (raisen Betul Narsinghar Rajghar seoni singroli),

Company Description Mushroom World Umbrella is a conglomerate of energetic and curious explorers who seek to explore every possibility across various sectors. Starting with Mushroom based Ayurveda products in 2008 under Mushroom World Ayurveda Pvt. Ltd., the group has expanded into diverse verticals such as IT, Food and Beverages, Rehabilitation centers, and Health and Fitness. With a strong global presence, Mushroom World Group continues to grow with a commitment to achieving new heights. Role Description This is a full-time on-site role for a Prompt Engineer located in Bhopal. The Prompt Engineer will be responsible for developing, testing, and refining prompts for AI-driven systems. Day-to-day tasks include conducting research, designing and implementing prompt strategies, analyzing and optimizing prompt performance, collaborating with cross-functional teams, and contributing to the overall development of AI applications. The role also requires documentation of processes and outcomes. Objective: To develop, optimize, and maintain AI prompts for generating high-quality videos and images aligned with brand, marketing, and product requirements. Key Responsibilities: Create and refine text prompts for AI-based video and image generation tools (e.g., OpenAI ,Midjourney, Runway, Pika Labs, DALL·E etc). Collaborate with the design and marketing teams to produce creative visuals for campaigns. Experiment with different prompt styles, lighting, composition, and storytelling to achieve desired results. Maintain a prompt library for reuse and training. Ensure brand consistency and output quality across visuals. Evaluate AI model performance and provide feedback for fine-tuning. Qualifications & Skills: Bachelor’s degree in Design, AI/ML, Computer Science, or related field. Strong understanding of visual design, color theory, and aesthetics. Experience using AI tools like Midjourney, Runway, Leonardo.ai, or similar. Creativity with technical problem-solving skills. Excellent command of English for descriptive and creative writing. Experience Required: 1–3 years in AI-based content generation, graphic design, or digital art creation.

By HR / October 28, 2025 Objective To build and optimize AI prompts for extracting insights, analyzing datasets, and conducting research using LLMs and AI-assisted analytics tools. Key Responsibilities Develop structured prompts for data summarization, comparison, and insight generation. Use AI models to automate research reports and competitive analysis. Integrate data sources with AI tools for contextual query responses. Validate and cross-check AI-generated insights with factual data. Collaborate with business analysts to interpret data for strategic decisions. Qualifications & Skills Bachelor’s/Master’s in Data Science, Statistics, Economics, or related fields. Strong analytical and problem-solving skills. Familiarity with AI tools (ChatGPT, Claude, Perplexity, etc.) and data visualization platforms. Ability to structure information hierarchically and write analytical prompts. Attention to detail and accuracy in research validation. Experience Required 1–3 years in data analysis, market research, or business analytics. Headcount Required 1 Job Category: digital MArketing Job Type: Full Time Job Location: Bhopal Apply for this position Full Name * Email * Phone * Cover Letter * Upload CV/Resume *Allowed Type(s): .pdf, .doc, .docx By using this form you agree with the storage and handling of your data by this website. *

By HR / October 28, 2025 About The Role We are looking for a creative and detail-oriented UX/UI Designer to join our team. The ideal candidate will be responsible for delivering an intuitive, user-centered design experience across our digital platforms. You’ll collaborate with product managers, developers, and marketing teams to create seamless, engaging, and visually appealing digital experiences. Key Responsibilities Conduct user research, competitor analysis, and usability testing to understand user needs and pain points. Develop wireframes, storyboards, user flows, process flows, and site maps to effectively communicate interaction and design ideas. Design high-fidelity UI mockups, prototypes, and visual assets using tools like Figma, Adobe XD, or Sketch. Ensure consistency in design systems, typography, color palette, and component libraries. Collaborate with developers to ensure accurate design implementation. Analyze user feedback and website/app data to improve usability and engagement. Stay updated with current UX/UI design trends, best practices, and emerging technologies. Required Skills & Qualifications Bachelor’s degree in Design, Human-Computer Interaction, Computer Science, or related field (or equivalent experience). 1–3 years of experience in UX/UI design (for junior roles) or 3–6 years (for mid/senior roles). Proficiency in design and prototyping tools: Figma, Adobe XD, Sketch, Photoshop, Illustrator, etc. Understanding of front-end technologies (HTML, CSS, JavaScript) is a plus. Strong portfolio showcasing UX and UI design projects. Excellent problem-solving, communication, and collaboration skills. Attention to detail and ability to meet deadlines. Job Category: digital MArketing Job Type: Full Time Job Location: Bhopal Apply for this position Full Name * Email * Phone * Cover Letter * Upload CV/Resume *Allowed Type(s): .pdf, .doc, .docx By using this form you agree with the storage and handling of your data by this website. *

By HR / October 28, 2025 Objective To develop, optimize, and maintain AI prompts for generating high-quality videos and images aligned with brand, marketing, and product requirements. Key Responsibilities Create and refine text prompts for AI-based video and image generation tools (e.g., OpenAI ,Midjourney, Runway, Pika Labs, DALL·E etc). Collaborate with the design and marketing teams to produce creative visuals for campaigns. Experiment with different prompt styles, lighting, composition, and storytelling to achieve desired results. Maintain a prompt library for reuse and training. Ensure brand consistency and output quality across visuals. Evaluate AI model performance and provide feedback for fine-tuning. Qualifications & Skills Bachelor’s degree in Design, AI/ML, Computer Science, or related field. Strong understanding of visual design, color theory, and aesthetics. Experience using AI tools like Midjourney, Runway, Leonardo.ai, or similar. Creativity with technical problem-solving skills. Excellent command of English for descriptive and creative writing. Experience Required 1–3 years in AI-based content generation, graphic design, or digital art creation. Headcount Required 1 Job Category: digital MArketing Job Type: Full Time Job Location: Bhopal Apply for this position Full Name * Email * Phone * Cover Letter * Upload CV/Resume *Allowed Type(s): .pdf, .doc, .docx By using this form you agree with the storage and handling of your data by this website. *

By HR / October 28, 2025 About The Role We are looking for a creative and detail-oriented UX/UI Designer to join our team. The ideal candidate will be responsible for delivering an intuitive, user-centered design experience across our digital platforms. You'll collaborate with product managers, developers, and marketing teams to create seamless, engaging, and visually appealing digital experiences. Key Responsibilities Conduct user research, competitor analysis, and usability testing to understand user needs and pain points. Develop wireframes, storyboards, user flows, process flows, and site maps to effectively communicate interaction and design ideas. Design high-fidelity UI mockups, prototypes, and visual assets using tools like Figma, Adobe XD, or Sketch. Ensure consistency in design systems, typography, color palette, and component libraries. Collaborate with developers to ensure accurate design implementation. Analyze user feedback and website/app data to improve usability and engagement. Stay updated with current UX/UI design trends, best practices, and emerging technologies. Required Skills & Qualifications Bachelor's degree in Design, Human-Computer Interaction, Computer Science, or related field (or equivalent experience). 13 years of experience in UX/UI design (for junior roles) or 36 years (for mid/senior roles). Proficiency in design and prototyping tools: Figma, Adobe XD, Sketch, Photoshop, Illustrator, etc. Understanding of front-end technologies (HTML, CSS, JavaScript) is a plus. Strong portfolio showcasing UX and UI design projects. Excellent problem-solving, communication, and collaboration skills. Attention to detail and ability to meet deadlines. Job Category: digital MArketing Job Type: Full Time Job Location: Bhopal Apply for this position Full Name * Email * Phone * Cover Letter * Upload CV/Resume *Allowed Type(s): .pdf, .doc, .docx By using this form you agree with the storage and handling of your data by this website. *

By admin / December 27, 2024 Job Description Versatile individual proficient in conducting meetings and preparing presentations. Skilled in creating basic social media content layouts. Able to engage in creative discussions and contribute innovative ideas. Works efficiently on multiple fronts, demonstrating flexibility and adaptability. Qualification Graduate Experience 2+ YRS Salary 2.16-2.40 Lacs PA Job Location Bhopal Madhya Pradesh ( No work from home) Apply for this position Full Name * Email * Phone * Cover Letter * Upload CV/Resume *Allowed Type(s): .pdf, .doc, .docx By using this form you agree with the storage and handling of your data by this website. *

Role Overview: As an AI Prompt Developer, your primary objective will be to build and optimize AI prompts for extracting insights, analyzing datasets, and conducting research using LLMs and AI-assisted analytics tools. Key Responsibilities: - Develop structured prompts for data summarization, comparison, and insight generation. - Utilize AI models to automate research reports and competitive analysis. - Integrate data sources with AI tools for contextual query responses. - Validate and cross-check AI-generated insights with factual data. - Collaborate effectively with business analysts to interpret data for strategic decisions. Qualifications & Skills: - Bachelors/Masters degree in Data Science, Statistics, Economics, or related fields. - Possess strong analytical and problem-solving skills. - Familiarity with AI tools such as ChatGPT, Claude, Perplexity, etc., and data visualization platforms. - Ability to structure information hierarchically and write analytical prompts effectively. - Attention to detail and accuracy in research validation are essential. Experience Required: You should have a minimum of 3 years of experience in data analysis, market research, or business analytics to be considered for this role. (Note: The additional details of the company are not provided in the Job Description),

As an AI Prompt Developer in the digital marketing field, your role involves developing, optimizing, and maintaining AI prompts for generating high-quality videos and images aligned with brand, marketing, and product requirements. You will be responsible for creating and refining text prompts for AI-based video and image generation tools such as OpenAI, Midjourney, Runway, Pika Labs, and DALLE. Collaboration with design and marketing teams to produce creative visuals for campaigns is essential. Experimenting with different prompt styles, lighting, composition, and storytelling to achieve desired results is a key aspect of your role. Maintaining a prompt library for reuse and training, ensuring brand consistency, and output quality across visuals, as well as evaluating AI model performance and providing feedback for fine-tuning are also part of your responsibilities. Qualifications & Skills: - Bachelor's degree in Design, AI/ML, Computer Science, or a related field - Strong understanding of visual design, color theory, and aesthetics - Experience using AI tools like Midjourney, Runway, Leonardo.ai, or similar - Creativity with technical problem-solving skills - Excellent command of English for descriptive and creative writing Experience Required: - 13 years in AI-based content generation, graphic design, or digital art creation Additionally, the job requires one headcount and falls under the category of digital marketing. This is a full-time position based in Bhopal. Apply for this position by filling in your full name, email, phone number, attaching your CV/resume, and submitting a cover letter. By using the provided form, you agree with the storage and handling of your data by the website.,

Company Description Mushroom World Group is a dynamic conglomerate that began its journey in 2008 with Mushroom World Ayurveda Pvt. Ltd., focusing on mushroom-based Ayurveda products. Over the years, it has expanded its presence across diverse sectors, including IT, Food and Beverages, Rehabilitation, Health and Fitness, and Film Production, demonstrating a continuous drive for innovation and growth. The group thrives on fostering creativity and collaboration, delivering value to clients globally. With a range of companies under its umbrella, Mushroom World Group is committed to making a positive impact and achieving new milestones in various industries. Role Description This is a full-time, on-site Prompt Engineer – Video & Image Generation role based in Bhopal. The individual in this role will develop, test, and optimize AI-generated video and image content for diverse applications. Daily tasks will include crafting effective prompts for AI systems, fine-tuning model outputs, analyzing results, and ensuring high-quality deliverables. The engineer will collaborate with cross-functional teams to enhance creative solutions aligning with company projects and client requirements. Key Responsibilities: Create and refine text prompts for AI-based video and image generation tools (e.g., OpenAI ,Midjourney, Runway, Pika Labs, DALL·E etc). Collaborate with the design and marketing teams to produce creative visuals for campaigns. Experiment with different prompt styles, lighting, composition, and storytelling to achieve desired results. Maintain a prompt library for reuse and training. Ensure brand consistency and output quality across visuals. Evaluate AI model performance and provide feedback for fine-tuning. Qualifications Experience with video and image generation technologies, including AI-driven platforms and tools Skills in prompt design, model fine-tuning, and optimization of AI outputs Proficiency in programming languages such as Python, or familiarity with machine learning frameworks like TensorFlow or PyTorch Excellent ability in creative and conceptual thinking, aligned with technical knowledge Problem-solving skills and attention to detail in evaluating and improving outcomes Strong collaboration and communication skills to work effectively with cross-functional teams A degree in Computer Science, Artificial Intelligence, or a related field is advantageous

Role Overview: You will be responsible for driving sales growth and leading a high-performing sales team. Building strong customer relationships, identifying market opportunities, and collaborating with marketing and logistics for successful product strategies will be key aspects of your role. Additionally, providing accurate sales forecasts and staying updated on industry trends will be crucial for the success of the sales team. Key Responsibilities: - Drive sales growth and lead a high-performing sales team - Build strong customer relationships and identify market opportunities - Collaborate with marketing and logistics for successful product strategies - Provide accurate sales forecasts and stay updated on industry trends Qualification Required: - Graduate, MBA is preferred (Note: No additional details of the company were provided in the job description.) Role Overview: You will be responsible for driving sales growth and leading a high-performing sales team. Building strong customer relationships, identifying market opportunities, and collaborating with marketing and logistics for successful product strategies will be key aspects of your role. Additionally, providing accurate sales forecasts and staying updated on industry trends will be crucial for the success of the sales team. Key Responsibilities: - Drive sales growth and lead a high-performing sales team - Build strong customer relationships and identify market opportunities - Collaborate with marketing and logistics for successful product strategies - Provide accurate sales forecasts and stay updated on industry trends Qualification Required: - Graduate, MBA is preferred (Note: No additional details of the company were provided in the job description.)

By admin / November 29, 2025 Department: Sales Support / Customer Support Designation: QA & QC -Associate/Officer Job Overview The Quality Assurance & Quality Check Officer is responsible for evaluating customer interactions across sales support, chat support, email support, and call-based communication. The role ensures that all customer-facing teams adhere to quality standards, process guidelines, and compliance requirements. The QA Officer will monitor calls, review chat and email conversations, identify areas of improvement, and share actionable feedback to enhance overall customer experience and team performance. Key Responsibilities Quality Monitoring & Auditing Conduct daily, weekly, and monthly audits of inbound/outbound calls, chat conversations, and email responses. Evaluate customer interactions based on predefined quality parameters and scorecards. Identify non-compliance issues, communication gaps, and process deviations. Maintain accurate QA reports and dashboards. Feedback & Coaching Share constructive feedback with team members and team leads. Conduct one-on-one coaching sessions to address performance gaps. Suggest process improvements based on audit findings. Process Improvement & Insights Collaborate with Operations, Training, and Sales teams to improve SOPs. Highlight recurring customer issues, product concerns, or user experience challenges. Recommend workflow or script enhancements to optimize customer service quality. Reporting & Documentation Prepare weekly/monthly QA summaries and MIS reports. Maintain detailed audit logs, compliance checklists, and process documentation. Ensure adherence to regulatory and organizational quality standards. Compliance & Standards Ensure customer interactions comply with company policies, quality guidelines, and data protection norms. Support internal and external quality audits as required. Key Skills & Competencies Required Strong analytical and observation skills. Excellent verbal and written communication skills. Ability to evaluate tone, clarity, accuracy, and empathy in interactions. Knowledge of quality monitoring tools (QM tools, CRM dashboards, etc.). Good understanding of sales processes and customer service workflows. Ability to work under pressure and handle multiple audits daily. Proficiency in MS Excel, reporting, and documentation. Education Preferred Qualifications Bachelor’s Degree in any field (BBA, B.Com, BA, BSc, etc.). Preferred: MBA or PG Diploma in Sales, Operations, Quality, or Customer Service (optional). Certifications (added Advantage) Quality Assurance certifications (e.g., Six Sigma Yellow Belt). Customer Service or Communication certification. Training & Development certifications. Experience 1–3 years experience as a Quality Analyst / QC Officer in BPO, customer support, sales support, or similar role. Experience in call auditing, email review, and chat quality monitoring is highly preferred. Job Category: Quality Job Type: Full Time Full Time-Onsite Job Location: Lalghati Bhopal Apply for this position Full Name * Email * Phone * Cover Letter * Upload CV/Resume *Allowed Type(s): .pdf, .doc, .docx By using this form you agree with the storage and handling of your data by this website. *

By HR / November 29, 2025 Job Summary We are seeking a motivated and customer-focused Business Development Associate – Inside Sales to join our team. The role involves engaging with potential customers (leads provided by the company) and explaining our Health & Nutrition-Products/ Services in a clear, confident, and persuasive manner. Key Responsibilities Contact potential customers from the leads provided by the company and introduce them to our product/ services range. Understand customer needs, symptoms, and concerns to recommend appropriate products. Clearly explain product/Services benefits, usage, pricing, and unique value propositions. Maintain a high level of product/ service knowledge to address customer queries effectively. Follow a consultative sales approach while ensuring compliance with company guidelines. Achieve monthly sales targets and maintain conversion rate benchmarks. Update CRM with accurate call details, customer feedback, and follow-ups. Coordinate with the support and dispatch teams to ensure smooth order processing. Build and maintain positive customer relationships to support repeat purchases. Participate in training programs to enhance product knowledge and sales skills. Required Skills & Qualifications Minimum Graduate in any discipline. 0–2 years of experience in inside sales or tele-sales (experience in healthcare/wellness/homeopathy preferred). Excellent communication and interpersonal skills. Strong persuasion, negotiation, and objection-handling abilities. Ability to understand customer needs and explain solutions effectively. Basic computer proficiency and familiarity with CRM tools. Target-oriented mindset with a positive attitude. Job Category: Inside Sales Job Type: Full Time-Onsite Job Location: Lalghati Bhopal Apply for this position Full Name * Email * Phone * Cover Letter * Upload CV/Resume *Allowed Type(s): .pdf, .doc, .docx By using this form you agree with the storage and handling of your data by this website. *

By HR / November 29, 2025 Job Summary We are looking for a dynamic and target-driven Sales Representative to promote and sell our OTC product range. The role involves managing field sales activities, achieving monthly primary & secondary sales targets , expanding market presence, and building strong relationships with channel partners, retailers, and distributors. Key Responsibilities Promote and sell the company’s OTC products in the assigned territory. Achieve monthly, quarterly, and annual primary & secondary sales targets. Visit distributors, retailers, and chemists to ensure product availability and visibility. Identify new business opportunities and expand the retailer/dealer network. Ensure proper product placement, branding, and merchandising at retail counters. Track competitor activities and share insights with the management team. Provide product knowledge and training to channel partners as required. Collect orders, ensure timely delivery, and follow up on payments. Maintain daily sales reports and update CRM or sales tracking tools. Participate in promotional activities, camps, and field marketing drives. Build strong relationships to ensure repeat business and customer loyalty. Required Skills & Qualifications Minimum Graduate (preferred: B.Pharm, BBA, or related field). 1–3 years of experience in FMCG/Pharma/Ayurvedic sales. Strong communication, negotiation, and relationship-building skills. Ability to work independently and manage field operations. Good market understanding and problem-solving ability. Owning a two-wheeler is preferred for field mobility. Job Category: OTC Sales Job Type: Full Time-Onsite Job Location: Surat Thane Apply for this position Full Name * Email * Phone * Cover Letter * Upload CV/Resume *Allowed Type(s): .pdf, .doc, .docx By using this form you agree with the storage and handling of your data by this website. *

By admin / December 27, 2024 Job Summary We are looking for a skilled and creative Video Editor who can leverage both traditional editing skills and modern AI-based tools to produce high-quality video content. The ideal candidate should have strong technical expertise, an eye for detail, and the ability to turn raw footage into engaging, professional videos that support our brand objectives. Key Responsibilities Edit raw video footage into polished, high-quality videos using professional editing software and AI-driven tools. Use AI tools for tasks such as auto-cuts, noise removal, color correction, subtitle generation, voice enhancement, background removal, and advanced transitions. Create reels, promotional ads, product videos, training videos, and social media content. Collaborate with the creative and marketing teams to understand video requirements and concepts. Ensure brand consistency across all video outputs. Integrate graphics, animations, and sound effects using both AI and traditional tools. Manage and organize video assets efficiently for smooth project delivery. Stay updated on the latest video editing trends, AI tools, and technologies to enhance workflow efficiency. Meet project deadlines while maintaining high-quality standards. Required Skills & Qualifications Proven experience as a Video Editor (portfolio required). Proficiency in editing software such as Adobe Premiere Pro, Final Cut Pro, DaVinci Resolve, etc. Hands-on experience with AI-based video editing tools (e.g., Runway ML, Descript, Pika Labs, Adobe Firefly, ElevenLabs, etc.). Strong understanding of pacing, visual storytelling, transitions, and sound design. Ability to handle multiple projects simultaneously. Experience – 2+ Yrs Salary – As per standards Job Location – Bhopal Madhya Pradesh ( No work from home) Job Category: digital MArketing Job Type: Full Time-Onsite Job Location: Lalghati Bhopal Apply for this position Full Name * Email * Phone * Cover Letter * Upload CV/Resume *Allowed Type(s): .pdf, .doc, .docx By using this form you agree with the storage and handling of your data by this website. *

By admin / December 27, 2024 Job Summary We are looking for a skilled and creative Video Editor who can leverage both traditional editing skills and modern AI-based tools to produce high-quality video content. The ideal candidate should have strong technical expertise, an eye for detail, and the ability to turn raw footage into engaging, professional videos that support our brand objectives. Key Responsibilities Edit raw video footage into polished, high-quality videos using professional editing software and AI-driven tools. Use AI tools for tasks such as auto-cuts, noise removal, color correction, subtitle generation, voice enhancement, background removal, and advanced transitions. Create reels, promotional ads, product videos, training videos, and social media content. Collaborate with the creative and marketing teams to understand video requirements and concepts. Ensure brand consistency across all video outputs. Integrate graphics, animations, and sound effects using both AI and traditional tools. Manage and organize video assets efficiently for smooth project delivery. Stay updated on the latest video editing trends, AI tools, and technologies to enhance workflow efficiency. Meet project deadlines while maintaining high-quality standards. Required Skills & Qualifications Proven experience as a Video Editor (portfolio required). Proficiency in editing software such as Adobe Premiere Pro, Final Cut Pro, DaVinci Resolve, etc. Hands-on experience with AI-based video editing tools (e.g., Runway ML, Descript, Pika Labs, Adobe Firefly, ElevenLabs, etc.). Strong understanding of pacing, visual storytelling, transitions, and sound design. Ability to handle multiple projects simultaneously. Experience 2+ Yrs Salary As per standards Job Location Bhopal Madhya Pradesh ( No work from home) Job Category: digital MArketing Job Type: Full Time-Onsite Job Location: Lalghati Bhopal Apply for this position Full Name * Email * Phone * Cover Letter * Upload CV/Resume *Allowed Type(s): .pdf, .doc, .docx By using this form you agree with the storage and handling of your data by this website. *

By admin / November 29, 2025 Department: Sales Support / Customer Support Designation: QA & QC -Associate/Officer Job Overview The Quality Assurance & Quality Check Officer is responsible for evaluating customer interactions across sales support, chat support, email support, and call-based communication. The role ensures that all customer-facing teams adhere to quality standards, process guidelines, and compliance requirements. The QA Officer will monitor calls, review chat and email conversations, identify areas of improvement, and share actionable feedback to enhance overall customer experience and team performance. Key Responsibilities Quality Monitoring & Auditing Conduct daily, weekly, and monthly audits of inbound/outbound calls, chat conversations, and email responses. Evaluate customer interactions based on predefined quality parameters and scorecards. Identify non-compliance issues, communication gaps, and process deviations. Maintain accurate QA reports and dashboards. Feedback & Coaching Share constructive feedback with team members and team leads. Conduct one-on-one coaching sessions to address performance gaps. Suggest process improvements based on audit findings. Process Improvement & Insights Collaborate with Operations, Training, and Sales teams to improve SOPs. Highlight recurring customer issues, product concerns, or user experience challenges. Recommend workflow or script enhancements to optimize customer service quality. Reporting & Documentation Prepare weekly/monthly QA summaries and MIS reports. Maintain detailed audit logs, compliance checklists, and process documentation. Ensure adherence to regulatory and organizational quality standards. Compliance & Standards Ensure customer interactions comply with company policies, quality guidelines, and data protection norms. Support internal and external quality audits as required. Key Skills & Competencies Required Strong analytical and observation skills. Excellent verbal and written communication skills. Ability to evaluate tone, clarity, accuracy, and empathy in interactions. Knowledge of quality monitoring tools (QM tools, CRM dashboards, etc.). Good understanding of sales processes and customer service workflows. Ability to work under pressure and handle multiple audits daily. Proficiency in MS Excel, reporting, and documentation. Education Preferred Qualifications Bachelor's Degree in any field (BBA, B.Com, BA, BSc, etc.). Preferred: MBA or PG Diploma in Sales, Operations, Quality, or Customer Service (optional). Certifications (added Advantage) Quality Assurance certifications (e.g., Six Sigma Yellow Belt). Customer Service or Communication certification. Training & Development certifications. Experience 13 years experience as a Quality Analyst / QC Officer in BPO, customer support, sales support, or similar role. Experience in call auditing, email review, and chat quality monitoring is highly preferred. Job Category: Quality Job Type: Full Time Full Time-Onsite Job Location: Lalghati Bhopal Apply for this position Full Name * Email * Phone * Cover Letter * Upload CV/Resume *Allowed Type(s): .pdf, .doc, .docx By using this form you agree with the storage and handling of your data by this website. *