Company Description MultyComm is a UCAAS Solution provider in the telephony space that integrates a feature-rich platform for carriers and enterprises. The platform includes Voice, Video, Social Media, and Artificial Intelligence capabilities while maintaining connections with traditional telephony architectures. The company focuses on providing reliable and geo-redundant solutions that can be deployed quickly and efficiently. CANDIDATES WHO HAVE ONLY WORKED ON CISCO DO NOT APPLY. YOUR APPLICATION WILL NOT BE CONSIDERED Work Roles Voice Network Configuration and Management: Analyze SIP logs for troubleshooting and debugging VoIP-related issues. Configure and maintain PRI gateways from brands such as Sangoma, Dinstar, and other major providers. Have to have very good knowledge on SIP Protocol and UDP/RTP/TLS/SRTP and other protocols Set up and manage GSM gateways for seamless voice communication. Need to have hands on experience . Also should have worked on configuring IP Phones of various makes Session Border Controller (SBC) Management: Deploy and manage SBCs, ensuring secure and reliable communication between different VoIP networks. Troubleshoot and optimize SIP headers for call flows and network integrity. Also need to understand the meaning of various SIP functions like REFER / REDIRECT etc. Unified Communications System Support: Monitor and manage the Unified Communications System’s NOC to ensure uninterrupted voice services. Address escalated issues and coordinate with internal teams for resolution. Network and Security Integration: Configure and maintain firewalls to secure voice and data traffic. Handle WAN setup and ensure connectivity for Unified Communications systems. Collaborate with network teams to implement QoS (Quality of Service) for voice traffic. Shift Management and Documentation: Work in shifts to provide 24/7 support for the NOC. Maintain comprehensive documentation of configurations, incidents, and resolutions. Ensure smooth handovers between shifts by updating logs and reports. Qualifications and Skills Required: Hands-on experience with SIP log analysis and troubleshooting. Proven expertise in configuring PRI gateways from Sangoma, Dinstar, and similar brands. Strong understanding of SBCs and SIP headers, including their roles in VoIP networks. Practical experience in setting up and maintaining GSM gateways. Knowledge of firewalls (e.g., Fortinet, Cisco, or similar) and WAN configurations. Familiarity with the operations of a Unified Communications System’s NOC. Ability to work in rotating shifts, including nights and weekends. Preferred: Certifications such as CCNA Voice, SIP School Certified Associate (SSCA), or equivalent. Experience with VoIP protocols like RTP, and WebRTC. Understanding of QoS, VLAN, and IP routing for VoIP networks. Proficiency in monitoring tools such as Wireshark or SolarWinds. Soft Skills: Strong analytical and problem-solving abilities. Excellent verbal and written communication skills. Team-oriented mindset and ability to work under pressure. What We Offer A dynamic work environment with exposure to cutting-edge voice and network technologies. We would evaluate the performance over a period of 45 days and woudl make the final offer comensurate with performance . This is a full time role and would need office presence . Provides ample Domestic and International exposure .
Company Description MultyComm is a UCAAS company in the telephony space based in New Delhi. Our platform integrates Voice, Video, Social Media, and Artificial Intelligence while maintaining connections with traditional telephony architecture. We strive to provide a feature-rich platform with 99.999 reliability and uptime, deployable on Cloud or on-premise. Job Role We are seeking a talented and motivated Software Developer with expertise in the MERN (MongoDB, Express.js, React.js, Node.js) stack. The ideal candidate will have a strong background in both front-end and back-end development, experience with API integration and webhooks, and a good understanding of JSON and related technologies. This role involves working on dynamic web applications, collaborating with cross-functional teams, and contributing to both the design and development of innovative solutions. Key Requirements: Front-End Development: Develop dynamic and responsive user interfaces using React.js. Ensure the technical feasibility of UI/UX designs and optimize applications for maximum speed and scalability. Utilize modern front-end tools and libraries to enhance user experience. Back-End Development: Build scalable server-side logic using Node.js and Express.js. Design, develop, and maintain RESTful APIs and webhooks for seamless integration with external systems. Manage and query databases using MongoDB. API and Webhook Integration: Create and consume APIs, ensuring secure and efficient data transfer between services. Develop and maintain webhooks for real-time event-based communication between platforms. Data Management: Work with JSON for data representation and API payloads. Manage data storage and retrieval processes effectively using MongoDB. Collaborative Development: Work closely with designers, product managers, and other developers to deliver high-quality solutions. Participate in code reviews, testing, and debugging to ensure code quality and functionality. Tool and Framework Utilization: Use Git for version control and collaborative development. Leverage tools like Postman for API testing and debugging. Use task runners, package managers, and modern build tools (e.g., npm, Webpack, Babel). Qualifications: Education: Bachelor’s degree in Computer Science, Software Engineering , Graduate , or related field (or equivalent practical experience). Experience: Proven experience in MERN stack development (1+ years preferred). Hands-on experience with API development and integration, including RESTful APIs and webhooks. Solid understanding of front-end development using React.js and related libraries. Back-end expertise in Node.js and Express.js. Familiarity with database management, especially MongoDB. Technical Skills: Proficient in JavaScript, HTML5, CSS3, and ES6+ features. Strong knowledge of JSON and its applications in web development. Basic understanding of Python for backend development tasks. Knowledge of cloud platforms (e.g., AWS, Azure, or GCP) is a plus. Familiarity with CI/CD pipelines and Agile methodologies is advantageous. Soft Skills: Excellent problem-solving and analytical skills. Strong communication and teamwork abilities. Eagerness to learn and adapt to new technologies. Work Environment: Full-time role Collaborative and innovative team culture. Opportunities for professional growth and skill enhancement. Compensation: Salary will be comensurate with performance and qualifciations .
Role Overview: You will be responsible for configuring and managing voice networks, Session Border Controllers (SBCs), and Unified Communications Systems to ensure uninterrupted voice services. Additionally, you will handle network and security integration tasks, shift management, and documentation to support the 24/7 Network Operations Center (NOC). Key Responsibilities: - Analyze SIP logs for troubleshooting VoIP-related issues - Configure and maintain PRI gateways from brands like Sangoma and Dinstar - Set up and manage GSM gateways for seamless voice communication - Deploy and manage SBCs for secure communication between VoIP networks - Monitor and manage the Unified Communications Systems NOC - Configure firewalls and WAN setup for securing voice and data traffic - Work in shifts to provide 24/7 support and maintain documentation of configurations and incidents Qualifications Required: - Hands-on experience with SIP log analysis and troubleshooting - Expertise in configuring PRI gateways and understanding of SBCs and SIP headers - Practical experience in setting up GSM gateways and knowledge of firewalls and WAN configurations - Ability to work in rotating shifts and familiarity with Unified Communications Systems NOC - Preferred certifications like CCNA Voice, SIP School Certified Associate (SSCA), and experience with VoIP protocols Additional Details: The company, MultyComm, is a UCAAS Solution provider specializing in telephony services integrating Voice, Video, Social Media, and AI capabilities. They focus on providing reliable and geo-redundant solutions for carriers and enterprises. The work environment offers exposure to cutting-edge voice and network technologies, with opportunities for both Domestic and International experience. Performance will be evaluated over a 45-day period before making a final job offer, which is a full-time role requiring office presence.,