Short Description for Internal Candidates The role is responsible for assisting with the management of escalated severity 1 and 2 issues as required. Ensuring audits and compliance requirements are reviewed and complied with Working closely with IT Security team in deploying and updating anti-virus agent infrastructure Regular and ad-hoc reporting of server infrastructure vulnerabilities Ensure all server infrastructure vulnerabilities are remediated in accordance to MUFG policies. The role will form part of and collaboratively contribute to the team that is responsible for ensuring all server infrastructures complies with MUFG security policies. Description for Internal Candidates Overview The role is responsible for assisting with the management of escalated severity 1 and 2 issues as required. Ensuring audits and compliance requirements are reviewed and complied with Working closely with IT Security team in deploying and updating anti-virus agent infrastructure Regular and ad-hoc reporting of server infrastructure vulnerabilities Ensure all server infrastructure vulnerabilities are remediated in accordance to MUFG policies The role will form part of and collaboratively contribute to the team that is responsible for ensuring all server infrastructures complies with MUFG security policies Key Accountabilities and Main Responsibilities Strategic Focus Compliance with MUFG security policies in regards to all server infrastructures Monitoring of server infrastructure vulnerabilities through regular and ad-hoc reporting Operational Management Available to consistently work outside of normal business hours including weekends to remediate vulnerabilities across the server fleet Supporting the escalation of severity 1 and 2 issues Governance & Risk Ensure adherence to legal and regulatory requirements Support MUFG assurance programs that deliver effective risk management and compliance practices Experience & Personal Attributes Degree-educated or relevant professional qualifications are desirable but not essential 3+ Years of experience in IT with at least 2 years on a server operational capacity Advanced understanding and skills of virtualisation technologies Significant experience displaying an excellent understanding of physical and virtualised server management products Strong understanding of technical issue resolution across multiple OS platforms and core infrastructure technologies A track record in and/or proven ability to manage time, prioritise work, and multi-task workloads A track record in and/or proven ability in understanding of basic network concepts for problem resolution. Personal commitment to and visible role modelling of the organisation's behaviours and values A problem solving mindset, with in depth knowledge of IT Infrastructure technology of multiple operating system platforms and configurations Must have an understanding of Windows Updates including deployment, supporting tools and troubleshooting Ability to achieve targets and deadlines with minimal supervision Experience with virtualisation management tools such as VMware and Azure. Excellent understanding of virtualisation operational components and management of operating systems in virtual environments Excellent understanding of core Microsoft infrastructure technologies including Active Directory, basic networking etc. Understanding of UNIX operating systems (Ubuntu, Oracle, Red Hat, CentOS) general administration, update processes and trouble shooting Highly Regarded: Operational knowledge of HCL BigFix patching management tool including relevance language Advanced skills in Unix platforms including Ubuntu, Oracle, Red Hat and CentOS Advanced skills in Azure or VMware virtualisation management tools Experience with CrowdStrike management portal, sensor deployment and reporting Experience with vulnerability remediation for Windows or Unix platforms Experience with Tenable.IO Nessus configuration and reporting Ability to automate processes through scripting including PowerShell, BASH, dos batch, etc.