M/s Vikas Hooda

Overview: We are seeking a dedicated and experienced Plaza Manager to oversee the daily operations of our toll plaza. The ideal candidate will be responsible for managing staff, ensuring compliance with safety and financial regulations, and maintaining high customer service standards. This role requires strong leadership abilities and a solid understanding of toll systems. Key Responsibilities: Operational Management: Oversee and ensure smooth daily operations of the toll plaza, including traffic flow management and toll collection processes. Staff Supervision: Recruit, train, and manage toll plaza staff, ensuring adherence to company policies and procedures. Compliance and Safety: Ensure compliance with all safety and financial regulations, conducting regular audits and inspections to maintain standards. Customer Service: Maintain excellent customer service standards to ensure a positive experience for all toll plaza users. Financial Oversight: Monitor financial transactions and manage budgets, ensuring accurate and efficient financial reporting. System Management: Maintain and troubleshoot toll collection systems, coordinating with technical teams for maintenance and upgrades as needed. Problem Solving: Address and resolve operational issues promptly, employing strong problem-solving skills. Reporting: Prepare and submit regular reports on operations, financials, and staff performance to senior management. Qualifications: Experience: Proven experience in operations management, preferably in a toll plaza or similar infrastructure setting. Leadership Skills: Demonstrated ability to lead and motivate a team effectively. Knowledge: Familiarity with toll systems and related technologies. Skills: Excellent problem-solving skills and the ability to work effectively under pressure. Communication: Strong verbal and written communication skills. Join our team and contribute to the seamless and efficient operation of our toll plaza. If you have the experience and skills required for this role, we would love to hear from you. Apply today to start your journey with us!