Kalyani, Baharampur, Ahmedabad, Bengaluru
INR 2.0 - 4.0 Lacs P.A.
Work from Office
Full Time
The Tele-Caller (Sales) will be the first point of contact for many potential customers, responsible for generating and qualifying leads through outbound and inbound calls, providing information about Mahindra vehicles, promotions, and services, and scheduling appointments for the sales team at the dealership.Key Responsibilities:Lead Generation & Qualification: Make outbound calls to prospective customers from provided databases, online inquiries, and marketing campaigns to identify their interest in Mahindra vehicles.Customer Engagement: Respond promptly and professionally to inbound customer inquiries via phone, explaining vehicle features, pricing, financing options, and ongoing promotions.Appointment Setting: Schedule test drives, showroom visits, and meetings for potential customers with the sales executives.Database Management: Accurately update and maintain customer information, call records, and sales activities in the Customer Relationship Management (CRM) system.Product Knowledge: Develop a comprehensive understanding of all Mahindra vehicle models, their features, specifications, and benefits to effectively communicate with customers.Customer Service: Provide excellent customer service, address basic queries and concerns, and ensure a positive initial experience.Coordination: Coordinate closely with the sales team to ensure seamless lead handover and follow-up.Reporting: Submit daily call reports, lead status updates, and other relevant information as required.Feedback Collection: Gather customer feedback and relay insights to improve sales strategies and customer satisfaction. Exp. - Proven experience (0 City - Krishnanagar,Kalyani,Baharampur Qualification - Minimum 10th or 12th pass. Graduates preferred.
Kalyani, Ahmedabad, Bengaluru
INR 4.0 - 8.0 Lacs P.A.
Work from Office
Full Time
The Field Sales Consultant will be responsible for actively prospecting, engaging, and converting customers interested in Mahindras premium electric SUV range (e.g., Mahindra XUV400 EV, upcoming BE Series, XEV Series). This role requires significant time in the field, conducting personalized demonstrations, explaining EV benefits (performance, range, charging, cost savings, subsidies), addressing concerns, and building lasting relationships that culminate in successful sales.Key Responsibilities:Market Penetration & Lead Generation: Actively seek out and develop new sales opportunities for premium electric SUVs through field visits to residential communities, corporate campuses, high-net-worth individuals, and participation in local events/exhibitions.Expert Product Consultation: Become a subject matter expert on Mahindras electric SUV portfolio, including technical specifications, battery technology, charging solutions (home and public), range capabilities, performance metrics, and relevant government policies/subsidies related to EVs.Personalized Demonstrations: Conduct compelling in-depth product presentations and test drives at customer preferred locations (e.g., home, office), highlighting the unique features and benefits of electric SUVs.Customer Needs Analysis: Understand customer lifestyles, commuting habits, and energy consumption patterns to provide tailored recommendations and overcome potential concerns like range anxiety or charging infrastructure.Sales Conversion: Guide customers through the entire sales process, from inquiry to booking, financing options (including green loans), and final delivery, ensuring a premium and seamless buying experience.Customer Relationship Management: Build and maintain strong, trust-based relationships with prospective and existing customers, fostering loyalty and generating referrals for the premium segment.Market Intelligence: Continuously monitor local market trends, competitor EV offerings, and customer feedback to provide valuable insights to the sales management team.Promotional Support: Assist in organizing and participating in local marketing activities, roadshows, and exclusive customer events focused on electric vehicles.Reporting: Maintain accurate records of all customer interactions, sales activities, and pipeline status in the CRM system, providing regular reports to the sales management. Exp. - [2-5] years of prove City - Krishnanagar,Kalyani Qualification - Any Bachelors degree or a related field.
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