Job Title: MIS Executive – Product Listing & Order Fulfillment Department: Operations / E-commerce Location: [3884/25 First Floor Regharpura Karol Bagh New Delhi 110005] Reports To: E-commerce Manager / Operations Manager Employment Type: Full-time Job Summary: We are seeking a detail-oriented and tech-savvy MIS Executive to manage and optimize product listings across online platforms and oversee the complete order fulfillment cycle. The ideal candidate will be responsible for maintaining accurate data, ensuring timely order processing, and preparing reports for performance analysis. Key Responsibilities: 1. Product Listing Management: Create, update, and manage product listings on various online platforms (Amazon, Flipkart, Shopify, etc.). Ensure product details such as descriptions, pricing, images, and specifications are accurate and consistent. Coordinate with the content and design team for high-quality product content and images. Monitor product visibility and rankings on marketplaces and take corrective actions when required. 2. Order Fulfillment Operations: Process incoming orders from e-commerce platforms and ensure timely dispatch. Coordinate with warehouse/logistics teams for packaging, shipping, and delivery. Track shipments and resolve any delivery or return issues. Maintain daily order reports and reconcile with inventory systems. 3. MIS Reporting and Data Management: Prepare and maintain daily, weekly, and monthly sales and inventory reports. Analyze platform performance metrics and provide actionable insights. Reconcile inventory across platforms and ensure minimal stock discrepancies. Support management with ad hoc data requests and operational insights. Key Skills and Competencies: Proficiency in MS Excel (VLOOKUP, Pivot Tables, etc.). Knowledge of e-commerce platforms (Amazon Seller Central, Flipkart Seller Hub, etc.). Experience with order management systems (OMS) or ERP tools is a plus. Strong attention to detail and analytical skills. Good communication and coordination abilities. Ability to multitask and work under tight deadlines.