Mrship.in

About the job: Key responsibilities: 1. Primary Responsibility: Act as the first point of contact for customers, handling inquiries, booking shipments, and providing excellent service. 2. Sales Focus: Actively engage in sales activities, including generating leads, following up on potential clients, and achieving sales targets. 3. Administrative Tasks: Manage front office duties, such as maintaining records, processing payments, and coordinating with the operations team. Who can apply: Only those candidates can apply who: are from Bangalore only Salary: ₹ 2,50,000 - 3,50,000 /year Experience: 0 year(s) Deadline: 2025-09-06 23:59:59 Other perks: Free snacks & beverages Skills required: Email Marketing, MS-Excel, English Proficiency (Spoken) and English Proficiency (Written) Other Requirements: 1. Customer Service Excellence: The ability to greet customers warmly, handle inquiries efficiently, and resolve issues with a positive, problem-solving attitude. 2. Effective Communication: Clear, professional, and persuasive verbal and written communication skills for interacting with customers in person, over the phone, and via email. 3. Active Listening: The ability to truly understand customer needs and concerns to provide appropriate solutions and build rapport. 4. Sales and Negotiation: A proactive mindset to identify sales opportunities, negotiate terms, and confidently close deals to meet targets. 5. Product and Service Knowledge: The willingness to quickly learn about our courier and cargo services, pricing, transit times, and documentation requirements to assist customers accurately. 6. Communication Skills: Must have excellent communication and interpersonal skills to build rapport with clients and effectively resolve issues. 7. Qualifications: We are looking for a proactive and organized individual with a strong work ethic and a passion for customer satisfaction. About Company: 'Mr.Ship.in is the website for a logistics company called 'MR. SHIP, which operates as a courier and cargo service. It is a service offered by a larger company called ROUTE MASTER - Courier & Cargo. Their services include handling various types of shipments, such as All India, International, and Bulk Courier services.'