At Admission: - Confirm the customer has been given the package cost estimation document and is clear about it. Cashless Transactions: Prior to admission - - Collect required documents from customer; confirm eligibility and prepare pre-authorization form. - Submit completed documents to Insurance company. - Once authorization received, update the customer Billing activities: Once patient is admitted, raise all documents as per SOP. - Update all IP folios based on entries on the Activity Sheet – charges for diagnostics, lab, medications, and services given to patients. - Confirm all charges have been entered in the final bill before settlement and discharge. - To compile all investigation reports, supporting documents for charges, Discharge Summary & other relevant documents along with the patient’s final Bill. - To maintain individual TPA status as regard to the Outstanding, Bills Submitted & Payment Status. - Responsible for all Billing related Reports : daily collection Report; discharge report; TAT’s; maintain and update cashless tracker outstanding. At Discharge : - Hand over complete set of documents to the patient attender; take signature in the Hand over register as confirmation. - Coordinate with TPA for final authorization; ensure within TAT. - Ensure that there are no Billing delays during discharge of patients; to be within the Discharge TAT. - Share Discharge TAT daily for every discharge – cash & cashless. Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹30,818.07 per month Schedule: Rotational shift Work Location: In person

At Admission: - Confirm the customer has been given the package cost estimation document and is clear about it. Cashless Transactions: Prior to admission - - Collect required documents from customer; confirm eligibility and prepare pre-authorization form. - Submit completed documents to Insurance company. - Once authorization received, update the customer Billing activities: Once patient is admitted, raise all documents as per SOP. - Update all IP folios based on entries on the Activity Sheet – charges for diagnostics, lab, medications, and services given to patients. - Confirm all charges have been entered in the final bill before settlement and discharge. - To compile all investigation reports, supporting documents for charges, Discharge Summary & other relevant documents along with the patient’s final Bill. - To maintain individual TPA status as regard to the Outstanding, Bills Submitted & Payment Status. - Responsible for all Billing related Reports : daily collection Report; discharge report; TAT’s; maintain and update cashless tracker outstanding. At Discharge : - Hand over complete set of documents to the patient attender; take signature in the Hand over register as confirmation. - Coordinate with TPA for final authorization; ensure within TAT. - Ensure that there are no Billing delays during discharge of patients; to be within the Discharge TAT. - Share Discharge TAT daily for every discharge – cash & cashless. Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹30,818.07 per month Schedule: Rotational shift Work Location: In person

At OP: - Greet customers with warmth & politeness. Help customers fill the registration forms and any related documents. - Complete the Registration Process and generate UHID Cards for patients Ensure that customers are comfortable; keep track of them and in case of any changes to their schedule, update them at the earliest. - While talking to customers, pay full attention, understand their specific queries and respond appropriately. If you are unable to resolve the query, seek assistance from a senior. - Communicate updates of the patients to their relatives’ time to time. - Coordinate patient movement into Consultant chambers; be alert and track waiting patients. - Be aware of open slots for walk-in patients; schedule them as per availability. - If consultant advises, accompany patients to referred departments for investigations. - Ensure Billing is advised to charge for all diagnostic services and bills are updated accurately. - Make bookings (reservations) for the beds if required; book appropriate bed type. - Be aware of escalation matrix. - Collect feedback from all customers. Admissions : - Receive admission request form from patient. - Conduct the admission process smoothly, ensure all documents are duly filled and signed by patient/attendant; all fields are filled in the admission portal; appropriate Bed is blocked - Collect deposit - Escort patient to the floor and assigned room - Nursing station and concerned consultant is informed about the admission Reports Dispatch : - Coordinate hand over of reports not collected by customer earlier. Administrative: - Understand Hospital Information System for carrying out billing jobs. Prepare bills by entering all lab orders, medications, and services given to patients. Maintain Daily New Registration Tracker , OPD count, Daily Collection & Submission. - Ensure general cleanliness of the floor. Ä Fulfilling the Service Vision & Inter-department Coordination: - Is well-groomed as per standard; maintains discipline and decorum. - Responsible for the implementation of the Service Vision – ensures personalized care while delivering service. - Engages well with Clinicians and colleagues, builds respect and rapport. - Coordinates with support departments to ensure customers are comfortable and services are as per standard. Job Type: Full-time Pay: ₹20,000.00 - ₹30,000.00 per month Ability to commute/relocate: Greater Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Preferred) Experience: Billing: 1 year (Preferred) Work Location: In person

At OP: - Greet customers with warmth & politeness. Help customers fill the registration forms and any related documents. - Complete the Registration Process and generate UHID Cards for patients Ensure that customers are comfortable; keep track of them and in case of any changes to their schedule, update them at the earliest. - While talking to customers, pay full attention, understand their specific queries and respond appropriately. If you are unable to resolve the query, seek assistance from a senior. - Communicate updates of the patients to their relatives’ time to time. - Coordinate patient movement into Consultant chambers; be alert and track waiting patients. - Be aware of open slots for walk-in patients; schedule them as per availability. - If consultant advises, accompany patients to referred departments for investigations. - Ensure Billing is advised to charge for all diagnostic services and bills are updated accurately. - Make bookings (reservations) for the beds if required; book appropriate bed type. - Be aware of escalation matrix. - Collect feedback from all customers. Admissions : - Receive admission request form from patient. - Conduct the admission process smoothly, ensure all documents are duly filled and signed by patient/attendant; all fields are filled in the admission portal; appropriate Bed is blocked - Collect deposit - Escort patient to the floor and assigned room - Nursing station and concerned consultant is informed about the admission Reports Dispatch : - Coordinate hand over of reports not collected by customer earlier. Administrative: - Understand Hospital Information System for carrying out billing jobs. Prepare bills by entering all lab orders, medications, and services given to patients. Maintain Daily New Registration Tracker , OPD count, Daily Collection & Submission. - Ensure general cleanliness of the floor. Ä Fulfilling the Service Vision & Inter-department Coordination: - Is well-groomed as per standard; maintains discipline and decorum. - Responsible for the implementation of the Service Vision – ensures personalized care while delivering service. - Engages well with Clinicians and colleagues, builds respect and rapport. - Coordinates with support departments to ensure customers are comfortable and services are as per standard. Job Type: Full-time Pay: ₹20,000.00 - ₹30,000.00 per month Ability to commute/relocate: Greater Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Preferred) Experience: Billing: 1 year (Preferred) Work Location: In person