Ensure that guests sign in upon arrival and exit. Make guests aware of rules that must be adhered to. Remove trespassers or unwanted individuals from the property. Contact the relevant authorities if a crime is committed or an accident occurs. Report to supervisors on a regular basis. Record any suspicious activities to the supervisor Guest luggage check in & check out
Cleaning: Sweep, vacuum, mop, and dust all assigned areas, including guest rooms, common areas, and offices. Sanitation: Clean and disinfect bathrooms, ensuring they are well-stocked with supplies like soap, toilet paper, and towels. Waste removal: Collect and properly dispose of trash from rooms and common areas. Room upkeep: Make beds, change linens, and ensure rooms are prepared for guests. Inventory and restocking: Replenish cleaning supplies, toiletries, and other guest or office necessities. Maintenance reporting: Report any necessary repairs or maintenance issues to management promptly. Guest service: Assist guests with special requests and maintain a friendly and professional attitude