Position Overview:We are looking for Executive Assistant (Medical Domain) to be a supportive force for our UK-based healthcare process empowering our clients/consultants.Responsibilities:Organizing meetings, including scheduling, sending reminders, day to day operationsAttend Senior Leadership Team meetings and other strategic meetings to take notes and action pointsPrioritizing emails, receiving incoming calls, scheduling meetings.Format information for internal and external communication memos, emails, presentations, reportsTake minutes during meetingsAn ability to manage time and workload efficientlyAssisting in all scheduling and rescheduling of sessions/meetings/appointmentsProficient in Microsoft Office, Google Suite, and online communication tools.Ability to work independently and take ownership of tasksDiscretion and the ability to handle confidential informationRequired skills & Competencies:5+ Years of experience as an Persona Assistant/Executive Assistant or a similar roleExcellent organizational and time management skills.High proficiency in MS Office and other office productivity tools.Bachelor's degree in a related fieldUse polished communication skills both verbal and non-verbal to influence and persuadeOutstanding organizational and time management skillsMaintain 100% confidentiality, demonstrate diplomacy and tactfulness

About Us:We are a Global Business Process Management Company providing End to End Back Office Operations, Technology Solutions and Revenue Enabling Services to our clients. We provide off-shored services in Finance and Accounting, HR, Payroll, IT, Marketing, Procurement and other shared services to our International clients Position Overview: We are looking talented Customer Success Specialists role act as the main point of contact between a company and its clients providing solutions, handling complaints, and ensuring the overall satisfaction of clients primarily based in UK.Responsibilities: Understand the problem of customers and handle escalations.Provide customer support to clients through Voice and Non-voiceRecording customer feedback and suggestionsAccurate payment posting in the revenue cycle software provided by the client and generating the invoicesEnsures that all the request, queries and complaint of customer are responded in a timely and professional mannerDemonstrated ability to build strong relationships with customersExperience delivering client-focused solutions to client needs.Receive 40-60 inbound calls from current patients or prospective patients.Communicate effectively with clients and insurance companies to facilitate a seamless intake process.Handle inquiries and resolve issue with an emphasis on delivering excellent customer services.Assists in resolution of outstanding issues from earlier transactions.Required skills & Competencies: Having experience with BPO, Banking or Credit card process will be preferred.Minimum 3+ years of experience as an Account Manager, customer service or a related field is preferable.Strong verbal and written communication skillsBachelor's degree or higher in a relevant field such as Marketing, Business Administration, or Communications.Must have experience in US or UK B2B or B2C calling. Preference will be given to the candidates having experience in healthcare, Patient calling, soft collections.A positive attitude, a customer-centric mindset, and problem-solving abilities Benefits: Generous medical insurance cover for yourself and your familyAccidental InsuranceLocated very close to metroPerformance Incentive

We are seeking a highly skilled and hands-on Cloud DevOps Engineer to join our dynamic team. The ideal candidate will have extensive experience in managing and optimizing cloud infrastructure on AWS and GCP, with a strong focus on automation and integration/continuous deployment (CI/CD) practices.Key Responsibilities:AI & NLP Experience: Experience working with LLMs (GPT, Claude, Gemini) for reasoning & information retrieval (RAG experience required) Experience with speech-to-text (Deepgram, Open AI Whisper, or similar).Experience with text-to-speech (Azure Speech, Eleven Labs, or similar)Software Development: Strong experience with Python (a sync programming, API integrations).Experience working with Vocode or similar AI voice frameworks.Knowledge of database design (PostgreSQL, MySQL, SQL Server, or NoSQL) to store claim data. API development experienceCloud & DevOps: Experience with AWS / GCP / Azure for hosting and API integrations.Troubleshooting skills for AWS services and GitLab pipelines.Qualifications:Minimum 3+ years of experience as a DevOps Engineer or similar software engineering role.Bachelors degree in Computer Science, Engineering, or a related field Working knowledge of Python, databases and SQLExperience in developing/engineering applicationsStrong problem-solving skills, excellent communication, and the ability to work collaboratively in a team environment.

About the RoleWe are looking for a Healthcare Data & Coding Specialist to support our UK-based healthcare process. The role requires strong analytical skills, attention to detail, and expertise in handling healthcare data, Clinical codes, and medical terminology. Candidates with experience in medical underwriting, medical writing, case summarization, or insurance claims analysis may find their skills transferable to this role. Proficiency in Excel, email communication, and critical thinking is essential.Key Responsibilities1. Healthcare Data Analysis & Validation: - Review and map healthcare service codes for accuracy and consistency. - Ensure correct classification and mapping of medical services based on UK healthcare standards. - Analyze data discrepancies, missing information, or inconsistencies in codes. 2. Medical Terminology & Coding Support: - Work with medical service codes, pharmacy items, and healthcare classification systems. - Cross-check and verify codes against industry standards and insurer guidelines. - Assist in maintaining accurate and up-to-date healthcare data records. 3. Technical & Analytical Support: - Use Excel for data tracking, validation, and reporting. - Analyze trends in healthcare data and service classification. - Assist in refining internal data workflows and validation processes. 4. Collaboration & Communication: - Prepare concise email reports and documentation for internal teams. - Work with cross-functional teams to ensure accurate healthcare data processing. - Assist in improving approval workflows and data management practices.Required Skills & Experience1. Strong Analytical & Data Validation Skills: - Ability to identify matches, discrepancies, and inconsistencies in healthcare data. - Comfortable working with large data sets and structured healthcare information. 2. Medical Terminology & Healthcare Knowledge: - Familiarity with medical service codes, pharmacy items, and healthcare classification. - Exposure to UK healthcare processes, private insurers, or NHS systems is a plus. 3. Excel & Technical Proficiency: - Experience using Excel for data validation, tracking, and analysis. - Ability to work with databases and structured healthcare datasets. 4. Strong Communication & Documentation Skills: - Excellent email writing skills for internal coordination. - Ability to summarize and document findings in a clear, concise manner.Preferred Qualifications1. Bachelors degree in Healthcare, Life Sciences, or related fields.2. Prior experience in UK healthcare data analysis, medical coding, or insurance processes is a big advantage.