Position Overview We are looking for a highly motivated and detail-oriented Customer Specialist for our International BPM operations. The role involves interacting with global clients, primarily from [UK/US/markets], addressing customer inquiries, resolving issues, ensuring service quality, and supporting end-to-end process delivery. Role & responsibilities Understand the problem of customers and handle escalations. Provide customer support to clients through Voice and Non-voice Oversee customer service operations to ensure high standards of service delivery. Accurate payment posting in the revenue cycle software provided by the client and generating the invoices Ensures that all the request, queries and complaint of customer are responded in a timely and professional manner Demonstrated ability to build strong relationships with customers Receive 40-60 inbound calls from current patients or prospective patients. Communicate effectively with clients and insurance companies to facilitate a seamless intake process. Handle inquiries and resolve issue with an emphasis on delivering excellent customer services. Assists in resolution of outstanding issues from earlier transactions. Requirements: Communication: Strong verbal and written communication skills Education: Graduates, Post-Graduates in a relevant field such as Marketing, Business Administration, or Communications. Experience: Minimum 2+ years as an Account Manager/customer service. Prior experience in BPOs, Banking or Credit card process is preferable. Must have experience in US or UK B2B or B2C calling. Preference will be given to the candidates having experience in healthcare, Patient calling, soft collections. Technical Skills: Basic knowledge of MS Office (Excel, Word, Outlook) and CRM tools. A positive attitude, a customer-centric mindset, and problem-solving abilities Benefits: 5 days working Attractive salary with performance-based incentives. Medical insurance. Accidental Insurance Gratuity Maternity Leaves/Paternity Leaves benefits
As a Trainee Clinical Analyst you will: Assign and validate clinical codes to patient records per both UK guidelines (Training will be provided) and US guidelines (ICD-10-CM, CPT). Review patient charts, medical summaries and process invoices for coding completeness and compliance. Support QA activities and collaborate with UK/US clinicians and our India analytics team to ensure data integrity and coding consistency. Key responsibilities Review documentation (charts, discharge summaries, billing records) to extract and code clinical data Assign/validate codes in line with UK and US coding standards and payer requirements Generate routine & ad-hoc Excel reports (pivot tables, VLOOKUPs) to monitor coding accuracy and productivity Adapt to shifting prioritiessupport different projects, clients or workflows as business needs evolve Contribute to process improvements, update coding standards and participate in periodic audits Qualifications & skills Bachelors degree in Biology, Life Sciences or equivalent, or completion of an accredited ICD-10/CPT coding training program Solid grasp of human anatomy & medical terminology 612 months’ hands-on experience in medical coding, clinical data abstraction or allied healthcare analytics Advanced Excel proficiency (pivot tables, lookups, basic macros) Strong attention to detail, analytical mindset and excellent written/spoken English Nice-to-have AAPC (CPC) or AHIMA coding certification Experience with EHR/EMR systems Basic familiarity with UK clinical coding (OPCS-4)
Position Overview: We are looking for Executive Assistant (Medical Domain) to be a supportive force for our UK-based healthcare process empowering our clients/consultants. Responsibilities: Organizing meetings, including scheduling, sending reminders, day to day operations Attend Senior Leadership Team meetings and other strategic meetings to take notes and action points Prioritizing emails, receiving incoming calls, scheduling meetings. Format information for internal and external communication memos, emails, presentations, reports Take minutes during meetings An ability to manage time and workload efficiently Assisting in all scheduling and rescheduling of sessions/meetings/appointments Proficient in Microsoft Office, Google Suite, and online communication tools. Ability to work independently and take ownership of tasks Discretion and the ability to handle confidential information Required skills & Competencies: 5+ Years of experience as an Personal Assistant/Executive Assistant or a similar role Excellent organizational and time management skills. High proficiency in MS Office and other office productivity tools. Bachelor's degree in a related field Use polished communication skills both verbal and non-verbal to influence and persuade Outstanding organizational and time management skills Maintain 100% confidentiality, demonstrate diplomacy and tactfulness
Greetings from iRapido Global! We are pleased to announce a walk-in interview for the position of US Finance & Accounts profile - Faridabad at iRapido Global. Join our growing team and explore exciting career opportunities with us. Walk-in Interview Details: Position: Finance & Account Experience Required: 2+ Years/Freshers Date: Saturday 23 August 2025 Time: 11:00 AM to 3:00 PM Venue: I-25, Phase-I, Block A, DLF Industrial Area, Sector 32, Faridabad - 121003, Near NHPC Metro Station We encourage you to walk in with your updated resume and explore exciting career opportunities with us. Position Overview: We are urgently hiring accountant for our Faridabad office. Responsibilities: Good knowledge of accounting and best practices Accurately prepare journal entries & record financial transactions Reconcile, balance general ledger and track deviations from the budget Process, manage staff payroll Create / process and distribute invoices Create financial statements, aging analysis & reports Prepare & file tax returns and manage compliance with local accounting laws & regulations Able to manage company accounts Data Entry experience Hands on experience of invoice processing, debtors & creditors reconciliation Willingness to learn and contribute in all 3 towers (P2P, O2C, R2R) of accounting. Preferred experience & qualifications: 2-5 Yrs experience UG/PG in Commerce Stream Proficiency in bookkeeping software - Either QuickBooks / Xero / Sage intact/ PDI/ SAP/ Oracle/ Tally Excellent communication skills Excellent excel including a strong understanding of basic Excel formulas such as V-lookup, If function, H-lookup, Sum, Pivot table, etc and typing skills Relevant experience in same domain
Position Overview: We seek a dynamic and experienced Business Development Manager to join our team and embark on a rewarding career journey. Responsibilities: Lead Generation: Develop strategies to identify and attract potential clients, particularly from the US market. Generate leads and manage the sales process from initial contact through to contract signing and project initiation. Sales and Client Management: Write proposals, manage client accounts, and maintain strong relationships with clients. Set realistic expectations with clients regarding services and outcomes Prospecting for new clients and turning it into increased business. End-to-End Business Development: Lead the entire business development process from identifying opportunities to closing deals Client Networking: Utilize your extensive network and connections with medium to large enterprises to generate new business opportunities from US market Sales Strategy: Develop and implement effective sales strategies to achieve revenue targets and business growth. Market Research: Conduct market research to identify trends, customer needs, and competitive landscape. Cold call as appropriate within a defined market or geographic area to ensure a robust pipeline of opportunities. Set up meetings between client decision-makers and the Organizations practice leaders. Identify opportunities through Online Marketing campaigns, client references, and other networking channels, which will lead to an increase in sales. Submit daily/weekly/monthly/quarterly reports for the Sales function, and ensure accurate data. Track and record activity on all potential clients and help to close deals to meet the Annual Sales target. Preferred candidate profile: Experience: 5+ years of experience in Inside sales, business development or related field Skills: Excellent communication, negotiation, and presentation skills. Education: Bachelor's degree in Business, Marketing, or a related field. Proven experience in B2B sales Time Zone Adaptability: Be willing to work in US shift
We are urgently hiring Finance & Account Executive for our Faridabad office. Responsibilities: Good knowledge of accounting and best practices Accurately prepare journal entries & record financial transactions Reconcile, balance general ledger and track deviations from the budget Process, manage staff payroll Create / process and distribute invoices Create financial statements, aging analysis & reports Prepare & file tax returns and manage compliance with local accounting laws & regulations Able to manage company accounts Data Entry experience Hands on experience of invoice processing, debtors & creditors reconciliation Willingness to learn and contribute in all 3 towers (P2P, O2C, R2R) of accounting. Preferred experience & qualifications: 2-5 Yrs experience UG/PG in Commerce Stream Proficiency in bookkeeping software - Either QuickBooks / Xero / Sage intact/ PDI/ SAP/ Oracle/ Tally Excellent communication skills Excellent excel including a strong understanding of basic Excel formulas such as V-lookup, If function, H-lookup, Sum, Pivot table, etc and typing skills Relevant experience in same domain
Position Overview: We are currently seeking dynamic and experienced Business Development Managers / Inside Sales Specialists to join our team and embark on a rewarding career journey. Responsibilities: Lead Generation: Identify and attract potential clients from the US market. Prospecting for new clients and turning it into increased business. Skilled in using tools like sales navigator, Zoom info, Apollo, Email automation, HubSpot, Lusha, other email marketing platforms . They will also have to do cold calling for the initial reach out. End-to-End Business Development: Lead the entire business development process from identifying opportunities to closing deals Client Networking : Utilize your extensive network and connections with medium to large enterprises to generate new business opportunities from US market Sales Strategy: Develop and implement effective sales strategies to achieve revenue targets and business growth. Market Research: Conduct market research to identify trends, customer needs, and competitive landscape. Cold call as appropriate within a defined market or geographic area to ensure a robust pipeline of opportunities. Set up meetings between client decision-makers and the Organizations practice leaders. Identify opportunities through Online Marketing campaigns, client references, and other networking channels, which will lead to an increase in sales. Submit daily/weekly/monthly/quarterly reports for the Sales function, and ensure accurate data. Track and record activity on all potential clients and help to close deals to meet the Annual Sales target. Preferred candidate profile: Experience: 5+ years of experience in Inside sales, business development or related field Skills: Excellent communication, negotiation, and presentation skills. Education: Bachelor's degree in Business, Marketing, or a related field. Preference will be given to candidates from US universities. Proven experience in B2B sales Time Zone Adaptability: Be willing to work in US Eastern shift Perks and benefits Competitive salary Performance-based incentives Health Insurance, PF Accidental Insurance Gratuity Opportunities for professional growth and development.
Position Overview We are seeking an experienced Medical Coder to join our dynamic team. Job Responsibilities: Medical Document Analysis: Review and analyze medical records to ensure accurate coding using ICD 10 and CPT Codes. Product Knowledge: Utilize knowledge of hospital products to assist in documentation and billing processes. Terminology Expertise: Maintain command of medical terminologies and ensure correct usage in documentation. Product Knowledge: Familiarity with products utilized in hospitals and their applications. Skills & Requirements: Experience: 1+ years of experience in medical coding including ENM Communication: Excellent communication skills in English, with the ability to collaborate effectively with cross-functional teams, medical practitioners, insurance providers, and patients. Anatomy Knowledge: Strong understanding of human anatomy and the ability to apply this knowledge in medical documentation. Analytical Skills: Strong analytical and reasoning skills to interpret medical records and provide actionable insights. Education: B.Sc, Pharmacy, Dental (Medical) or any related field graduate. Industry Knowledge: Strong understanding of medical Documentation and analyzing those to yield desired results.
Walk-in Interview Details: Position: Finance & Account (US Accounting) Experience Required: 2+ Years Date: 15th Nov, 2025 Time: 11:30 A.M to 3:30 P.M Venue: I-25, Block-A, Phase - 1, DLF Industrial Area, Sector 32, Faridabad - 121003, Near NHPC metro station Position Overview: We are looking for a skilled and detail-oriented Accountant with experience in managing day-to-day accounting operations. Role & responsibilities Good knowledge of accounting and best practices Possessing a strong understanding of accounting terminology such as Prepaid, Accrual, Amortization, Depreciation, Journal entries, P&L, and Balance Sheet. Hands on experience of invoice processing, debtors & creditors reconciliation Process, manage staff payroll Create / process and distribute invoices Prepare & file tax returns and manage compliance with local accounting laws & regulations Create financial statements, aging analysis & reports Reconcile, balance general ledger and track deviations from the budget Proficiency in Microsoft Excel and ERP systems like Tally, SAP, PDI, Oracle, People Soft, etc. Working on end-to-end US Accounting Willingness to learn and contribute in all 3 towers (P2P, O2C, R2R) of accounting Preferred candidate profile Bachelor's/Master degree in accounting, finance, or a related field Minimum 2+ years experience Demonstrating proficiency in client communication and actively engaging in client calls and team meetings. Proficiency in MS Office, including a strong understanding of basic Excel formulas such as V-lookup, If function, H-lookup, Sum, Pivot table, etc. Proficiency in bookkeeping software - Either QuickBooks / Xero / Sage intact/ PDI/ SAP/ Oracle/ Tally Excellent communication skills Work schedule Open to work in shifts 5 Days work from office US Shift
We are inviting applications from enthusiastic 2024 and 2025 graduate pass-outs who are eager to begin their professional careers. Role & responsibilities Conduct end-to-end Company and customer profiling. Experience in working with primary and secondary data Conduct market research to identify business opportunities. Competitive research and benchmarking Research data from various sources, including LinkedIn, Google Preferred candidate profile Good communication and interpersonal skill Graduate and Post Graduate Freshers Proficiency in Microsoft Office Immediate Starters Dynamic and Hardworking Fresher
We are seeking an experienced Clinical Analyst (Medical coder) to join our dynamic team. The ideal candidate will have strong communication skills, a solid understanding of human anatomy, and knowledge of hospital products Key responsibilities Review documentation (charts, discharge summaries, billing records) to extract and code clinical data Assign/validate codes in line with UK and US coding standards and payer requirements Generate routine & ad-hoc Excel reports (pivot tables, VLOOKUPs) to monitor coding accuracy and productivity Adapt to shifting prioritiessupport different projects, clients or workflows as business needs evolve Contribute to process improvements, update coding standards and participate in periodic audits Qualifications & skills Bachelors degree in Biology, Life Sciences or equivalent. Solid grasp of human anatomy & medical terminology 1+ year of experience in medical coding, or relevant domain in Healthcare industry. Advanced Excel proficiency (pivot tables, lookups, basic macros) Strong attention to detail, analytical mindset and excellent written/spoken English Nice-to-have Experience with EHR/EMR systems
We are seeking a detail-oriented and analytical Finance Analyst to join our team. The ideal candidate will be responsible for analyzing financial data, preparing reports, supporting budgeting activities, and providing insights to support business decisions. Key Accountabilities: Develop automated reporting processes and data pipelines (e.g., using Microsoft Fabric or similar tools) to deliver timely and accurate outputs for key stakeholders across all business functions Design, build, and maintain Power BI dashboards and data models, ensuring accuracy, clarity, performance, and alignment with stakeholder needs. Extract, query, and validate raw data from multiple sources (databases, APIs, Fabric Lakehouse/Warehouse) to produce factual, reliable information. Support the Finance team in producing professional reports for board packs, monthly reviews, and senior management reporting (e.g. budgeting, P/L, Management Accounts) Identify market trends, changes in business volumes, and behavioral patterns to support forecasting and strategic planning. Maintain and track KPIs, ensuring they are accurately reflected in dashboards and communicated clearly to senior leadership. Provide expert advice on Power BI, data analysis, and reporting best practices, supporting colleagues across the organization with guidance and training where required. Ensure strong data governance, including documentation, version control, and data-quality checks across the reporting lifecycle. Professional Experience Qualifications: Degree in computer science or a related field is preferred but not essential 5+ years experience in a finance or reporting role (or equivalent) Strong knowledge of the medical insurance industry, including core processes and reporting needs Advanced Power BI skills, including DAX, Power Query M transformations, data modelling best practices Experience designing and building ETL/ELT pipelines (e.g. using Microsoft Fabric or similar tools) Proficiency with SQL for data extraction, transformation, and validation Experience using Git / version control Working knowledge of Python for automation, data preparation, or integration with Fabric (e.g. pandas / PySpark) Strong analytical skills, with excellent attention to detail Ability to manage workload effectively, deliver outputs on time, and support business stakeholders High proficiency in Microsoft Office, especially Excel (Power Query / formulas / pivot tables) and PowerPoint for presentation of insights Personal Skills A strong interest in developing automated reporting and data processes. A strong team player who can priorities tasks to increase productivity Exceptional attention to detail, accuracy and the ability to meet deadlines Strong communication skills, both written and verbal Ability to problem solve and a strong desire to improve processes to avoid future challenges Recognize that a flexible working approach is needed due to high pressured times during the financial year
We are looking for talented individuals for Customer Success Specialists role who are passionate about making a big impact in customer success including physicians primarily based in UK. Responsibilities: Account Management: Maintain accurate records of all collection activities, including communication logs, payment arrangements, and amounts paid. Review and update account statuses as per internal guidelines. Customer Service: Understand the problem of customers and handle escalations Provide customer support to clients through Voice and Non-voice Providing customer support via phone, email, and live chat Accurate payment posting in the revenue cycle software provided by the client and generating the invoices Ensures that all the request, queries and complaint of customer are responded in a timely and professional manner Contact debtors to discuss overdue balances and offer payment solutions. Handle 4060 inbound calls daily from current or prospective patients. Update account notes accurately and adjust statuses in line with company procedures. Research and resolve disputed balances in a timely manner. Review accounts for potential closure and assist with report preparation. Required skills & Competencies: Strong English communication skills (both written and verbal). Prior experience in BPO, Banking, or Credit Card processes preferred. Minimum 2+ years of international collections experience (U.S., U.K) is required. Bachelor's degree or higher in Business Administration, Marketing, Communications, or a related field (Preference will be given to the candidates having experience in healthcare, Patient calling, soft collections) Strong customer service skills Prior experience in customer service, account management, or a related field is preferable A positive attitude, a customer-centric mindset, and problem-solving abilities Benefits: Generous medical insurance cover for yourself and your family Accidental Insurance Located very close to metro Performance Incentive
Greetings from iRapido Global! We are excited to announce a walk-in drive for the position of Account Executive. Join our growing team and explore exciting career opportunities with us. Walk-In Interview Details: Position: Account Executive Experience: 0 - 4 Years/Freshers Date: 8 - 12 Dec Time: 12:00 - 6:00 P.M Venue: I-25, Block A, DLF Industrial Area Sector 32, Faridabad - 121003, Near NHPC Metro We encourage you to walk-in with your updated resume and explore exciting career opportunities with us.
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