Company Overview MK TECH is a leading provider of innovative engineering solutions, specializing in automation machinery and clean room equipment. With a strong commitment to quality and customer satisfaction, we offer a wide range of services including installation, maintenance, and technical support to various industries. Our team of skilled engineers and technicians are dedicated to ensuring the highest standards of service and efficiency. Mission Statement Our mission is to deliver top-notch engineering solutions that enhance productivity and reliability for our clients. We strive to be at the forefront of technological advancements, providing sustainable and innovative solutions that meet the ever-evolving needs of our customers. Core Values Innovation: Continuously improving and innovating our solutions to meet industry demands. Quality: Commitment to the highest standards of quality in all our services. Customer Focus: Prioritizing customer satisfaction and building long-term relationships. Integrity: Upholding honesty and transparency in all our business dealings. Teamwork: Fostering a collaborative and supportive work environment. Services Offered Automation Machinery: Design, installation, and maintenance of automation machinery and clean room equipment. Technical Support: Providing 24/7 technical support to address and resolve any equipment issues. System Monitoring: Continuous monitoring and maintenance of automation control systems and M&E equipment. Training: Conducting training sessions for customers and technicians on product operation and maintenance. Project Management: Managing improvement projects to enhance the efficiency and reliability of production machines. The Role You Will Be Responsible For Setting the project scope, timelines and budget as well as resource planning and activities scheduling. Working closely with various stakeholders on project related matters. Overseeing all aspects of the management and operations of the project to ensure smooth execution. Analysing risks and mitigating these in order to ensure that the project is delivered in a timely and cost-effective manner. Ensuring the project is in compliance with internal guidelines as well as regulatory standards and requirements. All aspects of the Project Controls function including project planning, scheduling, cost estimation and control. Planning, monitoring, and controlling the execution of projects to ensure delivery within the time and budgetary parameters, while optimizing resource utilisation. Implementing best practices and ensuring continuous improvement in cost control, estimation, planning, change management and scheduling. Acting as a focal point for all project and delivery personnel in the resolution of project controls issues. Establishing performance measurement programs to provide an accurate reflection of project performance. Ensuring effective and efficient maintenance services of electrical and field instruments and resolving any electrical and instrumentation issues. Ensuring electrical and instrument maintenance as per best practice, corporate policy and regulatory requirements. Acting as a first point of contact for complex repairs and working closely with vendors to address and resolve technical issues. Identifying and evaluate opportunities for implementing automation to improve productivity and quality. Programming and testing of robots. Managing, maintaining and improving automation systems. Performing maintenance, overhaul and repair. Testing and validation of repair work to ensure quality. Providing technical expertise to drive design and development transfer to operational capabilities. Identifying the root causes of faults or problems by conducting Root Cause Analysis. Improving customer satisfaction by providing accurate and value-added responses to customer concerns and issues in a timely manner. Preparing and implementing project schedules and managing all aspects of project planning. Analysing and reporting on progress, performance and forecast on a regular basis. Establishing processes and practices for the creation, review, modification, issuance, distribution and accessibility of documents. Managing a team of 1-5 people. Ideal Profile Qualifications Bachelor in Engineering or Project Management. Minimum 2+ years of experience in after-sales service or technical support. Strong organizational and time management skills. Ability to travel to customer sites. Proficiency in Microsoft Office. Working Area Sanand, Ahmedabad, Gujarat. Notes Local applicants are encouraged. PR or foreigner can apply, subject to company discretion if no suitable local candidates are available. What's on Offer? Work alongside & learn from best in class talent Leadership Role Fantastic work culture

Company Overview MK TECH is a pioneer IT service provider based in Malaysia and a technical bridge between Korea and Malaysia. We are committed to providing simple but cost-effective Business Technology Solutions for your company. Our team is dedicated to developing one-of-a-kind and efficient solutions for our customers. Our IT solutions aim to localize high technologies in the local area. Our team provides you with innovative, cost-effective, and simple technology solutions. Mission Statement Our mission is to deliver top-notch engineering solutions that enhance productivity and reliability for our clients. We strive to be at the forefront of technological advancements, providing sustainable and innovative solutions that meet the ever-evolving needs of our customers. Core Values Innovation: Continuously improving and innovating our solutions to meet industry demands. Quality: Commitment to the highest standards of quality in all our services. Customer Focus: Prioritizing customer satisfaction and building long-term relationships. Integrity: Upholding honesty and transparency in all our business dealings. Teamwork: Fostering a collaborative and supportive work environment. Services Offered Automation Machinery: Design, installation, and maintenance of automation machinery and clean room equipment. Technical Support: Providing 24/7 technical support to address and resolve any equipment issues. System Monitoring: Continuous monitoring and maintenance of automation control systems and M&E equipment. Training: Conducting training sessions for customers and technicians on product operation and maintenance. Project Management: Managing improvement projects to enhance the efficiency and reliability of production machines. The Role You Will Be Responsible For Escalating technical issues to the relevant parties when needed and following up till the issues are closed. Ensuring all standards and procedures are followed and maintained. Answering queries and resolving issue relating to usage of standard applications and IT services. Providing monthly help desk reports. Developing and applying mechanical designs to meet system specifications and operational requirements. Assisting with the qualification of the design by ensuring prototypes are built and tests are carried out. Delivering the technical product documentation to release the design for production. Ensuring effective and efficient maintenance services of electrical and field instruments and resolving any electrical and instrumentation issues. Ensuring electrical and instrument maintenance as per best practice, corporate policy and regulatory requirements. Acting as a first point of contact for complex repairs and working closely with vendors to address and resolve technical issues. Performing maintenance, overhaul and repair. Testing and validation of repair work to ensure quality. Ideal Profile Possess a Degree/Diploma in Computer Science, Software Engineering, IT, Electrical, Electronic, Mechanical, or Mechatronics Engineering.Computer Science, Engineering or related field. Have at least 2 years experience, ideally within a Engineering or Helpdesk / Technical Support role. Have excellent communication and interpersonal skills. Highly goal driven and work well in fast paced environments Strong team player who can manage multiple stakeholders Adaptable and thrive in changing environments Ability to work in shifts and willing to undertake 30-60% travel. Proficiency in Microsoft Office and PC-based machine control systems. Working Area Sanand, Ahmedabad, Gujarat. Notes Local applicants are encouraged. PR or foreigner can apply, subject to company discretion if no suitable local candidates are available. What's on Offer? Work in a company with a solid track record of performance Fantastic work culture Attractive Salary & Benefits Fostering a collaborative and supportive work environment.