Misty Mountain Plantation Resort

Company Description Misty Mountain Plantation Resort is located in the pristine hills of Peermade, Kerala, at an elevation of about 3500 feet. The resort is nestled in a lush, tranquil 600-acre estate offering a charming holiday experience in a biodiverse paradise. Role Description This is a full-time on-site role for a Reservation Incharge located in Kuttikkanam, Idukki. The Reservation Incharge will be responsible for managing customer reservations, ensuring customer satisfaction, hiring staff, handling customer service inquiries, and overseeing food & beverage operations. Qualifications Customer Satisfaction and Customer Service skills Communication skills Excellent interpersonal and communication skills Ability to work in a fast-paced environment Strong organizational and multitasking abilities Previous experience in the hospitality industry is a plus Degree in Hospitality Management or related field is a plus