Coordinate with vendors, clients to ensure timely delivery and provide good customer service Use excel, mail and WhatsApp channels effectively, know Marathi Experience of working in e-commerce/courier company or logistics background will be a plus
1. Coordinate with vendors and ensure timely delivery of orders 2. Coordinate with clients and ensure to provide good customer service 3. Need to use excel and maintain MIS for records 4. Should be well versed with Hindi and Marathi 5. Should be able to use excel, mail and whatsapp communication channels very well 6. Experience of working in e-commerce or any courier company will be a plus 7. Logistics background is a plus Laptop will be provided. Job Type: Full-time Pay: ₹30,000.00 - ₹40,000.00 per month Schedule: Day shift Education: Bachelor's (Preferred) Experience: Operations: 1 year (Required) total work: 1 year (Required) Work Location: In person
Job Title: E-commerce Operations Manager Department: E-commerce Experience Required: 2 – 5 Years Employment Type: Full-time About the Role: We are seeking a highly motivated and experienced E-commerce Operations Manager to oversee and optimize the day-to-day operations of our online business. The ideal candidate will ensure smooth functioning across product listings, order processing, inventory management, logistics, and customer satisfaction, while continuously improving efficiency and profitability. Key Responsibilities:1. Operations Management Manage and monitor end-to-end e-commerce operations including order fulfillment, returns, logistics, and inventory. Coordinate with warehouse, logistics, and procurement teams to ensure timely dispatch and delivery. Maintain smooth order flow across all online platforms (Amazon, Flipkart, Myntra, Website, etc.). Analyze operational bottlenecks and implement process improvements. 2. Inventory & Product Management Oversee inventory levels and coordinate stock replenishment. Manage SKU setup, product uploads, and ensure accurate pricing and descriptions. Work with merchandising and supply chain teams to forecast demand and avoid stockouts. 3. Vendor & Marketplace Coordination Manage daily operations on various marketplaces and e-commerce channels. Coordinate with category managers and account managers from platforms to drive sales and solve operational issues. Ensure compliance with each marketplace’s operational policies and SLA requirements. 4. Customer Experience Monitor customer feedback and ensure timely resolution of complaints and returns. Work with the customer service team to enhance buyer satisfaction and reduce cancellation rates. 5. Data & Reporting Prepare daily/weekly/monthly reports on sales, orders, returns, and inventory. Analyze data to identify trends and suggest business growth strategies. Track performance metrics (KPIs) for operational efficiency. Required Skills & Qualifications: Bachelor’s degree in Business Administration, Operations, or related field (MBA preferred). 2–5 years of experience in e-commerce operations or marketplace management. Strong knowledge of major marketplaces (Amazon, Flipkart, Meesho, Myntra, etc.) and their seller panels. Proficient in MS Excel and reporting tools. Excellent coordination, communication, and problem-solving skills. Experience in logistics coordination, warehouse operations, and inventory systems preferred. Key Competencies: Operational Excellence & Process Improvement Analytical and Strategic Thinking Time and Team Management Vendor and Marketplace Relations Customer Focus and Quality Orientation Salary: As per industry standards Reporting To: E-commerce Head / Business Manager Job Type: Full-time Pay: ₹13,949.89 - ₹25,000.00 per month Work Location: In person
Job Title: Telecaller Executive Location: Ghaziabad Experience Required: 6 months to 1 year Department: Sales / Customer Support Job Summary: We are looking for a motivated and confident Telecaller Executive who can effectively communicate with customers, understand their needs, and promote our products or services. The ideal candidate should have excellent communication and convincing skills with a positive attitude toward achieving targets. Key Responsibilities: Make outbound calls to potential and existing customers. Explain company products or services and generate interest. Handle customer queries and provide accurate information. Maintain and update customer databases regularly. Follow up with leads to close sales or ensure customer satisfaction. Achieve daily and monthly calling and conversion targets. Maintain professionalism and courtesy in every interaction. Required Skills & Qualifications: 6 months to 1 year of telecalling or customer service experience. Good communication and convincing skills in Hindi and basic English . Ability to handle rejection and remain positive. Basic computer knowledge (MS Excel, CRM tools preferred). Strong interpersonal and listening skills. Benefits: Attractive incentives on performance. Friendly and supportive work environment. Opportunities for growth and career development. Job Types: Full-time, Permanent Pay: ₹10,000.00 - ₹18,000.00 per month Work Location: In person
Job Title: Telecaller Executive Location: Ghaziabad Experience Required: 6 months to 1 year Department: Sales / Customer Support Job Summary: We are looking for a motivated and confident Telecaller Executive who can effectively communicate with customers, understand their needs, and promote our products or services. The ideal candidate should have excellent communication and convincing skills with a positive attitude toward achieving targets. Key Responsibilities: Make outbound calls to potential and existing customers. Explain company products or services and generate interest. Handle customer queries and provide accurate information. Maintain and update customer databases regularly. Follow up with leads to close sales or ensure customer satisfaction. Achieve daily and monthly calling and conversion targets. Maintain professionalism and courtesy in every interaction. Required Skills & Qualifications: 6 months to 1 year of telecalling or customer service experience. Good communication and convincing skills in Hindi and basic English . Ability to handle rejection and remain positive. Basic computer knowledge (MS Excel, CRM tools preferred). Strong interpersonal and listening skills. Benefits: Attractive incentives on performance. Friendly and supportive work environment. Opportunities for growth and career development. Job Types: Full-time, Permanent Pay: ₹10,000.00 - ₹18,000.00 per month Work Location: In person