MIS Officer (BPO)

Designation: MIS Officer (BPO)

Industry: BFSI

Experience: 5-7 years relevant work experience

Qualification: Graduation mandatory

Working Days: Mon - Sat, 9 am to 6 pm (Week Off – Sun & 2nd Sat)

Location: Ghansoli, Navi Mumbai

Other Benefits: Incentives + Annual Bonus + Medical benefits

Roles & Responsibilities:

• Analyse the daily MIS of associates.
• Weekly follow up on lead quality.
• Conversion support.
• Analyse data location wise and identify the reasons for changes in conversion trend.
• Provide real time support to associates on petty issues.
• Maintaining MIS on the cross sell data from these associates.
• Timely updating associates on the new policies.
• Increasing conversion ratios on the existing data set.
• Running SMS/ Email campaigns on the associate data.

Education and Experience:

• Advance Excel Formula (Countifs, Sumifs, (if and ifs conditions and logic & etc.)
• Power Point Presentation
• Google sheet and Google form creation
• Sound Knowledge of Power BI
• VBA, Macro (Report Automation)

Job Types: Full-time, Permanent

Pay: ₹450,000.00 - ₹550,000.00 per year

Benefits:

• Health insurance
• Provident Fund

Application Question(s):

• Do you have any experience in MIS ? if yes then how many years ?
• Do you have BPO experience?

Education:

• Bachelor's (Required)

Work Location: In person