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MIS Executive ll Noida

MIS Executive ll Noida

Iccs

0 - 3 years

1 - 3 Lacs

Noida

Posted:1 week ago| Platform:

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Skills Required

MIS Pivot Table SUMIF Excel VLOOKUP Formulas Charts Pivot Advanced Excel HLOOKUP Macros

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Title: MIS Executive Department: MIS Location: Noida Sec 2 Industry: BPO / Call Center Reports To: Team Lead / Operations Manager / MIS Manager Job Summary: We are looking for a detail-oriented and analytical MIS Executive to join our team. The ideal candidate will be responsible for preparing and maintaining management reports, analyzing operational data, and supporting the operations and management team with actionable insights. Key Responsibilities: Prepare daily, weekly, and monthly MIS reports for various departments including operations, HR, and quality. Extract data from different systems and compile into meaningful dashboards and reports. Automate reports using Excel (formulas, pivot tables, macros), Power BI, or similar tools. Analyze performance trends and identify gaps or improvement areas. Coordinate with department heads to gather data and understand reporting requirements. Maintain databases and ensure data accuracy and integrity. Share actionable insights to help improve operational efficiency and productivity. Support internal audits and compliance requirements with accurate data. Key Skills & Competencies: Strong knowledge of MS Excel (VLOOKUP, Pivot Tables, Charts, Macros, etc.). Proficiency in data visualization tools (e.g., Power BI, Tableau) is a plus. Good understanding of BPO metrics (AHT, SLA, Attrition, Attendance, etc.). Attention to detail and accuracy in handling data. Strong analytical and problem-solving skills. Ability to work under pressure and meet tight deadlines. Effective communication and coordination skills. Qualifications: Graduate in any discipline (B.Com, BBA, B.Sc., etc.). 1-3 years of experience as an MIS Executive, preferably in a BPO or similar environment.

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Iccs

www.iccs.com

Information Technology and Services

Silicon Valley

250 Employees

38 Jobs

Key People

Alice Johnson

CEO
Bob Smith

CTO
Cathy Lee

CFO

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