Posted:1 week ago|
Platform:
On-site
Full Time
Develop, maintain, and automate daily, weekly, and monthly MIS reports and dashboards.
Analyze operational data, performance metrics, and trends.
Coordinate with operations, quality, and management teams for data-driven decision-making.
Create and manage Excel dashboards, pivot tables, charts, and advanced reporting models.
Ensure accuracy in data flow and reporting across departments.
Identify discrepancies and take corrective actions.
Assist in SOP creation and reporting templates.
Support IT with system automation and database enhancements.
Advanced Excel (VLOOKUP, HLOOKUP, Pivot Tables, Macros)
PowerPoint presentation skills
Working knowledge of SQL / Power BI / Tableau (preferred)
Strong analytical and problem-solving ability
Excellent communication skills
Knowledge of BPO KPIs, SLAs, and operations metrics
Graduate in any discipline
3+ years of experience in a BPO environment, with at least 1 year in MIS/Reporting
Aaish Solutions
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bangalore
7e-05 - 9e-05 Lacs P.A.
bangalore
7e-05 - 9e-05 Lacs P.A.
