5.0 - 9.0 years

0 Lacs

pune, maharashtra

On-site

We are looking for a highly skilled Solution Architect to engage with enterprise customers in a consultative manner, acting as a hands-on advisor alongside key stakeholders. Your role will involve utilizing your strong interpersonal skills, extensive functional and technical knowledge, deep understanding of MindTickle products, and significant industry and consulting experience to ensure substantial customer ROI. As a Solution Architect, you will engage with both technical and functional customers to grasp their requirements, analyze information, and devise comprehensive solutions. Your role will also require you to demonstrate a profound understanding of our customers" common business challenges and objectives. Additionally, you should be able to contribute to thought leadership and best practices within our Community and the wider marketplace. Taking complete ownership of projects, you will need to act swiftly to deliver business value and results through your solutions. Responsibilities: - Act as a trusted advisor to clients, assisting them in achieving success with MindTickle. - Collaborate closely with Product Managers, Engineering Teams, Technical Architects, and clients to propose technological standards and custom solutions that align with client needs. - Develop solutions and collaborate directly with customers to fulfill their business requirements in line with industry and MindTickle best practices. - Guide and mentor customers and their IT teams throughout project execution. - Lead the end-to-end solution design process, encompassing analysis/discovery, scoping, design, documentation, and configuration. - Serve as a Subject Matter Expert (SME) on MindTickle's product capabilities and solutions across various use cases, offering consultation to internal teams and customers as necessary. - Drive internal initiatives and actively contribute to the knowledge base of both MindTickle and external clients. - The shift timings for this role are preferred to be from 10 PM to 7 AM or 6 PM to 3 AM. Preferred Qualifications & Skills: - 5-7 years of relevant experience, including enterprise consulting experience in mid-to-large-sized organizations with increasing levels of responsibility. - A graduate or postgraduate degree in engineering or a relevant technical discipline. - Familiarity with enterprise tech stacks and experience in managing integrations with major SaaS platforms is highly desirable. - Understanding of technical concepts such as REST APIs, SSO, OAuth, FTP, SQL, data modeling & analysis, QA, scrum, agile methodologies, and other enterprise product functionalities. - Knowledge of cloud technologies like AWS, Azure, or GCP is beneficial. - Sufficient grasp of data analysis and software engineering to effectively communicate with the engineering team, with hands-on exposure to software engineering. - Demonstrated proficiency in collaborative teamwork. - Strong communication, interpersonal, project management, and conflict resolution skills. - Willingness to work EU & US hours to coordinate with clients and MindTickle global teams.,

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