Mike's Forest Retreat

Company Description Mike’s Forest Retreat is a luxury hideaway nestled in the forests of Dehradun, offering soulful hospitality, legacy-rich stays, and curated experiences. Founded by Michael Dalvi and now managed by his daughter Madhurika, the retreat invites guests to rediscover connection and relaxation in a serene natural environment. Role Description This is a full-time on-site role for a Front Office Associate located in Dehradun. The Front Office Associate will be responsible for performing receptionist duties, managing check-ins, and providing exceptional customer service. Daily tasks include answering phone calls, assisting with guest inquiries, and ensuring smooth communication between guests and the retreat staff. Qualifications Phone Etiquette and Receptionist Duties skills Customer Service skills and ability to manage Check-in processes Excellent Communication skills Strong interpersonal skills and a friendly, welcoming demeanor Ability to work independently and in a team environment Experience in the hospitality industry is a plus High school diploma or equivalent