Job
Description
Job Overview We are seeking a highly skilled Microsoft Dynamics 365 Developer / Subject Matter Expert (SME) with expertise in Sales Hub, Copilot, and related Power Platform technologies. The ideal candidate will play a key role in designing, implementing, and optimizing Dynamics 365 CRM solutions to enhance business processes and improve customer engagement. Key Responsibilities Design, develop, and implement MS Dynamics 365 Sales Hub solutions. Integrate and optimize Microsoft Copilot AI features for enhanced automation and decision-making. Customize and extend Dynamics 365 using Power Platform (Power Automate, Power Apps, Power BI). Develop and deploy custom plugins, workflows, and Power Automate flows. Implement integrations with Azure services, third-party APIs, and other enterprise applications. Optimize system performance, troubleshoot issues, and ensure smooth operation of Dynamics CRM. Provide expertise on best practices, security, and governance in Dynamics 365 implementations. Work closely with stakeholders to gather requirements and translate them into technical solutions. Conduct user training and support adoption of new features. Required Skills & Qualifications 5+ years of experience in MS Dynamics 365 CRM development (Sales Hub experience is a must). Strong expertise in Microsoft Copilot AI, Power Platform (Power Automate, Power Apps, Power BI). Hands-on experience with C#, .NET, JavaScript, and TypeScript for Dynamics customization. Experience with Dataverse, Azure Functions, Azure Logic Apps, and API integrations. Proficiency in plugin development, custom workflows, and Power Automate-based automation. Strong knowledge of security models, role-based access control, and governance in D365. Familiarity with CI/CD pipelines and DevOps practices for Dynamics 365 deployments. Excellent problem-solving, communication, and stakeholder management skills. Preferred Qualifications Microsoft Certifications in Dynamics 365 Sales Hub, Power Platform, or Azure. Knowledge of AI-driven automation and analytics within Dynamics 365.
